Grand Lodge Housekeeper
1 month ago
REPORTS TO:MANAGER
FLSA CLASS:Hourly Non-Exempt
The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position.All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Description of the Position:
The primary responsibility of the housekeeping staff is to clean and maintain the hotel rooms in a timely manner, ensuring that the guest rooms are clean and pleasant. The housekeeping duties include but are not limited to; daily preparation of rooms, changing linens on the bed, upkeep of linen closets, cleaning of toilets, sinks, showers, changing linens and cleaning floors.Housekeepers may be asked to help the maintenance (janitorial) staff when needed, provide support to the front desk as needed, assist guests in any manner possible (getting ironing boards, cribs, etc.), and answer questions of all sorts.This job plays a large role in giving the guests a most comfortable and enjoyable stay.Housekeepers will be responsible and held accountable for the finished rooms, cleaning projects, as well as knowledge of company policies and procedures as they relate to housekeeping.Housekeepers must also provide excellent customer service to hotel guests and customers as necessary. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment.A housekeeper must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.
Requirements of the Job:
- Previous hotel related housekeeping is preferred but not required
- Ability to meet the attendance requirements of the job including having a flexible schedule including days, evenings, weekends and holidays required
- Efficiently and effectively clean hotel rooms and other general hotel areas used by hotel guests
- Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
- Excellent interpersonal & communication skills
- Remain calm and focused in a high volume, deadline oriented work environment
- Must have a value for diversity and the ability to work with individuals from different backgrounds
- Work well independently and follow strict adherence to deadlines
- Work for long periods on feet including frequent walking and standing & stair climbing
- Perform repetitive movement such as pushing, pulling, bending, twisting and stooping, bending/resting on knees
- Perform fine hand manipulation including handling small and large objects
- Communicate clearly and be positive, polite, and cooperative with co-workers, managers, and customers
- Work with chemicals used in cleaning and sanitizing
Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION
E.O.E.
-
Housekeeping Team Member
2 weeks ago
Garden Grove, California, United States Great Wolf Lodge Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our Housekeeping team as a Room Attendant. In this role, you will be responsible for providing exceptional service to our guests by ensuring their rooms are clean, comfortable, and well-stocked with amenities.You will work closely with other Housekeeping team members to...
-
Grand Lodge Bartender
1 month ago
Forest Grove, United States McMenamins Full timeMCMENAMINSTITLE:BartenderREPORTS TO:MANAGERFLSA CLASS:Hourly Non-Exempt The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All...
-
Room Attendant Specialist
3 weeks ago
Garden Grove, California, United States Great Wolf Lodge Full timeOverviewThe Housekeeper role at Great Wolf Lodge is a vital part of ensuring our guests have an exceptional stay. This position involves maintaining the cleanliness and organization of guest rooms, common areas, and resort facilities.
-
Grand Lodge Hotel Front Desk Agent
2 months ago
Forest Grove, United States McMenamins Full timeThe primary responsibility of the front desk staff is to attend to the reservation and occupancy needs of the guest. The front desk is usually the first and last contact that the overnight guest has with property staff. For this reason, excellent cus Front Desk, Hotel, Agent, Customer Service, Restaurant
-
Summer Hospitality Internship Program
1 month ago
Garden Grove, United States Great Wolf Lodge Full timePay: $18 per hour The Great Wolf Summer Hospitality Internship is a 10-week program that provides college students with meaningful experience that compliments their current coursework. Through an experiential and structured approach to learning, interns will gain real-life experience in the hospitality and entertainment industry. The program will include a...
-
Room Attendant
4 weeks ago
Garden Grove, United States Great Wolf Resorts Full timePay: $20.60 per hour At Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for general cleaning and maintenance duties, which may include: vacuuming, dusting, item washing, trash collecting and proper sorting. The...
-
Front Desk Agent
4 weeks ago
Garden Grove, United States Great Wolf Lodge Full timePay: $18.85 per hour At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. Hiring immediately with...
