Intake Coordinator- Home Health

Intake Coordinator – Home Health HealthFlex Home Health & Hospice Join to apply for the Intake Coordinator – Home Health role at HealthFlex Home Health & Hospice. About HealthFlex Looking to make a difference? Join a team founded by nurses, where empathy is our driving force. At our agency, we believe healing happens best in the comfort of home, allowing patients and their families to cherish their time together. As one of the nation's largest privately owned agencies, we're dedicated to serving communities across the San Francisco Bay Area, North Bay, Central Valley, and the Greater Sacramento Area. If you're passionate about making a meaningful impact, we'd love to have you on board. Position Summary The Home Health Intake Coordinator oversees the initial intake process for patients referred to home health services. They collaborate with patients and healthcare providers, gathering essential information, coordinating assessments, and ensuring a seamless transition into home-based care. Their role encompasses providing exceptional customer service, evaluating eligibility, scheduling visits, and initiating the care process to facilitate timely and efficient care delivery. Responsibilities Receive and process new patient referrals using an industry‑leading EMR system. Perform accurate and timely data entry. Assign new patients to a Case Manager to ensure the admissions visit is completed within 48 hours of referral receipt. Communicate with various healthcare professionals to provide the highest level of care. Use HIPAA compliant eFax system to receive and process orders for new and current patients. Perform follow‑up calls to patients and families to offer clear and supportive communication. Perform other various coordination duties to support day‑to‑day workflow. Locations Burlingame Oakland Schedule Options Weekday Coverage: Monday‑Friday, 9 am‑5 pm, with 1‑2 weekend rotations a month. Compensation Weekday Coverage $30.00–$35.00/hr Eligible for monthly productivity bonuses. Compensation is determined by experience, knowledge, skills, location, and alignment with market data. Benefits Variety of health plans, including HSA and FSA options. Health benefits inclusive of dependent coverage, medical, dental, and vision. Generous PTO and paid holidays. Healthy 401(k) matching and participation begins after 90 days of employment. Employee Assistance Program. Rewards program where points are redeemed for gifts of choice. Other perks such as pet insurance and discounts to various services. Acknowledgements and Awards 7‑time winner of “Best & Brightest Places to Work.” 6‑time winner of “Inc 500 Fast Growing Companies.” Winner of “Better Business Bureau Torch Award.” 4.6 Star Glassdoor Rating. 5 Star Medicare Quality Rating. Qualifications Two years of administrative experience, preferably in a medical setting. Direct intake and/or patient registrations/admissions experience highly desired. Equal Opportunity Employment HealthFlex is an Equal Opportunity Employer. It is HealthFlex’s policy to provide equal employment opportunities for all employees and job applicants. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religion, creed, color, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, genetic information, marital or domestic partner or relationship status, family or parental status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, height, weight, place of birth, or any other status protected by federal, state, or local law. #J-18808-Ljbffr