Field Application Engineer

2 weeks ago

plano, United States Ledgent Technology Full time

Field Application Engineer

Plano, TX

Direct Hire

20% Travel required with overnight stays

Field Application Engineers work with BGs, Partners and Customers for successful sales conversion including presales activities, where one has to assist in formulating the product specifications and solutions as per the customer's needs and accelerate the sales procedure accordingly. Also, one has to design the training material involved in the technical field training and assist in providing field training to the sales team.

Duties/Responsibilities:

* Strong communication and organizational skills:

* Ability to understand a customer needs and to probe for answers, and then determine a solution and advocate that solution to the customer.

* Ability to work with customers and internal stakeholders and make sure all deliverables are met.

* Build and Maintain relationship with key customers to engage early design in jobs.

* Maintain a high degree of technical knowledge: Collaborating with sales team, engineers, and product managers for obtaining accurate information of application usage, system operations, and product management.

* Working closely with HQs and Factory.

* Provide design proposal and submittal

* Performing the desired tests and installation procedures

* Capacity to identify risks and raise issues to relevant stakeholders

* Quick learner and flexible to adopt of company working culture and processes

Qualifications:

* Bachelor Degree in Electrical Engineering

* 3+ year's professional experience as a Field Applications Engineer, Solutions Engineer, or similar role in data center, UPS or power distribution industry.

* Experience with Power Electronics is required

* Self-driven and results oriented

* Ability to work under pressure and to maintain deadlines

* Excellent verbal and communication skills

* Strong Microsoft Outlook, Word, Excel, Power Point, and effective presentation skills

* Bilingual in Mandarin is a plus

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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