Bilingual Customer Service Representative

4 weeks ago


houston, United States Primary Services Full time

Our Solar Energy client is looking for a Call Center Customer Service Representative for a contract-to-hire position in Houston, TX (100% onsite, 610 West and I10). You will assist customers with complex questions, inquiries, and requests, using empathy and patience to provide effective support.


Responsibilities

  • Efficient and quality customer service to all customer segments via telephone and email communications.
  • Actively promote the company and the value of its products and services.
  • Accept and post payments.
  • Analyze and act on reporting issues identified during day-to-day responsibilities.
  • Market Relations communication and resolution.
  • Back up co-workers when needed.
  • Analyze and troubleshoot customer questions and concerns.


Requirements

  • Bilingual Spanish and English
  • High School Diploma or equivalent.
  • Minimum 2+ years of call center experience.
  • Strong interpersonal, analytical and time management skills.
  • Solid writing skills.
  • Ability to multi-task, problem solve and articulate thoughts and concepts well.
  • Experience in MS Office Suites and MS Excel.


Preferred Skills

  • Experience in Energy specific industry.
  • Knowledge of ERCOT, PJM, MISO, NYISO, NEISO, PUC and/or TDSP/TDU standards.


Want to be notified of similar positions? Visit www.primaryservices.com/signup/ to sign up or have notifications delivered straight to your inbox



  • Houston, United States Primary Services Full time

    Our Solar Energy client is looking for a Call Center Customer Service Representative for a contract-to-hire position in Houston, TX (100% onsite, 610 West and I10). You will assist customers with complex questions, inquiries, and requests, using empathy and patience to provide effective support. Responsibilities Efficient and quality customer service to...


  • Houston, United States Primary Services Full time

    Our Solar Energy client is looking for a Call Center Customer Service Representative for a contract-to-hire position in Houston, TX (100% onsite, 610 West and I10). You will assist customers with complex questions, inquiries, and requests, using empathy and patience to provide effective support.ResponsibilitiesEfficient and quality customer service to all...


  • Houston, United States Primary Services Full time

    Our Solar Energy client is looking for a Call Center Customer Service Representative for a contract-to-hire position in Houston, TX (100% onsite, 610 West and I10). You will assist customers with complex questions, inquiries, and requests, using empathy and patience to provide effective support.ResponsibilitiesEfficient and quality customer service to all...


  • houston, United States Primary Services Full time

    Our Solar Energy client is looking for a Call Center Customer Service Representative for a contract-to-hire position in Houston, TX (100% onsite, 610 West and I10). You will assist customers with complex questions, inquiries, and requests, using empathy and patience to provide effective support.ResponsibilitiesEfficient and quality customer service to all...


  • Houston, Texas, United States Kemper Full time

    At Kemper, we're committed to delivering exceptional customer experiences. As a Bilingual Customer Service Representative, you'll play a vital role in providing accurate, courteous, and efficient service to our customers.Key Responsibilities:Respond to customer inquiries, requests, and complaints in a timely and professional manner.Provide information and...


  • Houston, Texas, United States Clayton Services Full time

    Job Description:Clayton Services is seeking a highly skilled Bilingual Customer Service Representative to join their team. The ideal candidate will be responsible for providing exceptional customer service to clients, resolving issues, and answering inquiries in a timely and professional manner.Responsibilities:Manage large volumes of inbound and outbound...


  • Houston, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking for a Bilingual Customer Service Representative in the renewable energy industry based in Houston, Texas. This role provides a contract to hire employment opportunity in a fully remote setting. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional service to our...


  • Houston, United States Ultimate Staffing Full time

    Ultimate Staffing is assisting a client in the SW Houston area to find Bilingual Call Center Representatives to join their growing team. Job Information:Temporary-to-hire, In office. Schedule: Monday - Friday 8 am - 5 pm with a rotating Saturday. P Customer Service Representative, Customer Service, Business Operations, Representative, Staffing, Retail

  • Customer Service

    2 days ago


    Houston, United States Randstad North America, Inc. Full time

    The Customer Service Representative will provide high-quality customer support to utility customers in both English and Spanish, handling inquiries related to billing, service requests, account management, and general utility services. The role invol Customer Service, English, Spanish, Bilingual, Service, Retail, Staffing, Customer


  • Houston, Texas, United States Openwork Full time

    About the RoleWe are seeking a highly skilled and bilingual Customer Service Cashier to join our team at the Harris County Tax Office. As a key member of our team, you will be responsible for providing exceptional service to our residents, handling transactions with precision, and upholding the Tax Office's commitment to professionalism and community...


  • Houston, TX, United States Primary Services Full time

    Our Solar Energy client is looking for a Call Center Customer Service Representative for a contract-to-hire position in Houston, TX (100% onsite, 610 West and I10). You will assist customers with complex questions, inquiries, and requests, using empathy and patience to provide effective support.ResponsibilitiesEfficient and quality customer service to all...


  • Houston, United States Elevance Health, Inc. Full time

    Receives and verifies premium payments. Assists customers with information required to make decisions on health care coverage that best meets their needs by explaining benefits and rates for all policies. Researches and responds to walk-in customer c Customer Care, Representative, Bilingual, Insurance, Customer Service, Retail, Healthcare


  • Houston, United States Perfection Staffing Full time

    About the job Bilingual English/Spanish - CUSTOMER SERVICE REPRESENTATIVE I Good communication skills, coordinate appointment with families to discuss the relocation process. Coordinate relocation for families. Conduct client satisfaction surveys. Must be able to prepare reports, prepare payments and track expenses. Perform daily operational tasks and must...


  • Houston, United States System One Holdings, LLC Full time

    Job Title: Bilingual Customer Service Representative/Inside Sales SupportLocation: North Houston (77060)Job Type: Direct HireSalary: $30k-40k base salary plus bonusAbout the Role: Growing Software client is looking for a self-motivated Customer Service Representative/Inside Sales Support professional to join our new, dynamic team in Houston. This role is...


  • Houston, United States System One Full time

    Job Title: Bilingual Customer Service Representative/Inside Sales Support Location: North Houston (77060) Job Type: Direct Hire Salary: $30k-35k base salary, 35 hours/week About the Role: Growing Software client is looking for a self-motivated Customer Service Representative/Inside Sales Support professional to join our new, dynamic team in Houston. This...


  • Houston, United States System One Full time

    Job Title: Bilingual Customer Service Representative/Inside Sales Support Location: North Houston (77060) Job Type: Direct Hire Salary: $30k-35k base salary, 35 hours/week About the Role: Growing Software client is looking for a self-motivated Customer Service Representative/Inside Sales Support professional to join our new, dynamic team in Houston. This...


  • Houston, United States System One Holdings, LLC Full time

    Job Title: Bilingual Customer Service Representative/Inside Sales SupportLocation: North Houston (77060)Job Type: Direct HireSalary: $30k-35k base salary, 35 hours/weekAbout the Role: Growing Software client is looking for a self-motivated Customer Service Representative/Inside Sales Support professional to join our new, dynamic team in Houston. This role is...


  • Houston, Texas, United States Adecco Full time

    Adecco Job OpportunityWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at Adecco.Key Responsibilities:Assist customers with inquiries and complaints in a timely and professional manner.Process orders and provide product information to meet customer needs.Resolve customer issues efficiently and effectively.Maintain...


  • Houston, United States Village Plumbing and Air Full time

    Job Type Full-time Description Village Plumbing & AC in business and been serving the Houston area for 78 years. We have built an impeccable reputation based on our consistent quality work. We are currently hiring a Customer Service Representative, one of the most important positions with our company. You are our first point of contact when our customers...


  • Houston, United States System One Full time

    Job Title: Bilingual Customer Service Representative/Inside Sales Support Location: North Houston (77060) Job Type: Direct Hire Salary: $30k-35k base salary, 35 hours/week About the Role: Growing Software client is looking for a self-motivated Customer Service Representative/Inside Sales Support professional to join our new, dynamic team in Houston. This...