Sr. Strategic Accounts Manager

3 weeks ago


Chicago, United States Linqia Full time

Sr. Strategic Accounts Manager (Client Services) Join to apply for the Sr. Strategic Accounts Manager (Client Services) role at Linqia. Linqia is an innovative start‑up in the growing influencer marketing industry. You'll be working with others who are passionate about marketing in a fun, fast‑paced and data‑driven environment. We deliver guaranteed influencer marketing results for our clients, working with some of the world's largest brands such as Danonne, AB InBev, Kimberly‑Clark, Unilever, and Walmart. Our AI‑driven platform and team of experts are leading the transformation of influencer marketing into a scalable media channel. The Linqia platform also serves as a social content lab, where marketers can organically test and amplify the best performing influencer content to drive greater ROI from their paid, owned and earned media. The Role The Sr. Strategic Accounts Manager is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen, and vision for Linqia's portfolio of enterprise brand clients. The role provides oversight and approval of the development of higher‑arching media/influencer objectives and strategies, and related ideation to support goals. This position manages select client accounts, ensuring excellent customer experiences and repeat business. You will lead and provide oversight for internal teams working on your programs and act as steward for both Linqia and the client, establishing transparency and clear communication from pre‑IO to launch. The Sr. Strategic Accounts Manager reports to the Director of Strategic Accounts. What You'll Do Manage client campaign oversight with superior customer service while maximizing business opportunities, growth, and efficiency. Meet business KPIs and develop within signed IOs. Own the Client Experience and exceed client expectations to create long‑term partnerships. Lead strategic channel planning activities for assigned campaigns in partnership with creative, brand success, sales, and media investment teams. Establish and grow strong relationships with senior client stakeholders through client industry and influencer knowledge. Collaborate with internal partners to gauge campaign performance and KPI fulfillment. Proactively keep abreast of industry trends and share knowledge with the team. Work closely with internal partners to optimize revenue opportunities with clients. Qualifications 7+ years of client management and media (or influencer) experience within agencies. Driven by delighting customers; customer satisfaction drives your work. Passion for social media; enjoy learning new platforms and how advertising and influencers use them. Entrepreneurial, self‑motivated with problem‑solving drive and goal setting. Proven track record of client and team success. Experience and comfort with high‑level client communications. Bachelor's degree; MBA preferred. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: Advertising Services Referrals increase your chances of interviewing at Linqia by 2x. Linqia is an equal‑opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third‑party agency or company that does not have a signed agreement with us. #J-18808-Ljbffr



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