Training Representative

2 weeks ago

Redlands, United States Esri Full time
Overview

In this position, you will use your strong customer service skills and desire to help others to support our software user community. You will coordinate and manage logistics for training classes as well as support a variety of other trainings and programs, including Esri`s User Conference, internal and distributor trainings, and training certifications.

Responsibilities
  • Coordinate and manage all logistics for training classes by collaborating with customers and teams across Esri
  • Identify and analyze customer needs and recommend appropriate solutions
  • Build and maintain relationships with customers to support training sales goals and customer experience
  • Develop, manage, and communicate event details in alignment with customer needs, including requested schedules, staffing, equipment, classroom setup, and location details
  • Act as the main point of contact for customers and internal teams for training class coordination needs
  • Increase revenue by enrolling wait-listed and cancelled-upon students in classes
  • Generate predefined or ad-hoc SAP reports and additional tasks as needed
Requirements
  • 2+ years of experience working in a fast-paced and deadline-oriented business environment
  • Excellent written and verbal communications skills
  • Strong interpersonal skills for communication with internal and external customers
  • Strong collaboration, leadership, and problem-solving skills; ability to work with deadlines and multiple tasks simultaneously
  • High attention to detail, flexible with last-minute changes and requests, and ability to work independently
  • Customer-focused and customer service oriented
  • Proficient with Microsoft Office suite, including Outlook, Word, and Excel
  • Ability to work one of the following schedules:
    • Eastern Standard Time zone schedule (8am-5pm ET), working with a team on the East Coast
    • Pacific Standard Time zone schedule (8am-5pm PT), working with our Redlands team
  • Bachelor`s degree in Business Administration, Marketing, Communications or related field
Recommended Qualifications
  • 4+ years of experience in a professional office environment
  • 3+ years of customer service experience
  • Minimum typing speed of 45 words per minute
  • Knowledge of SAP R/3, S/4HANA, and Salesforce

#LI-SS2

#LI-Onsite

Total Rewards

Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$20-$34 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

  • Business Development Representative

    3 weeks ago

    Redlands, United States Expert Seekers Training Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team and Launch Your Career to New Heights!Are you ready to embrace an extraordinary opportunity with our rapidly expanding company? We're amid explosive growth, with a continuous influx of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies for six consecutive...

  • Business Development Representative

    1 week ago

    Redlands, United States Expert Seekers Training Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team and Launch Your Career to New Heights!Are you ready to embrace an extraordinary opportunity with our rapidly expanding company? We're amid explosive growth, with a continuous influx of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies for six consecutive...

  • Outside Sales Representative

    4 weeks ago

    Redlands, United States Expert Seekers Training Full time

    Job DescriptionJob DescriptionJoin Our Exclusive Sales Team and Propel Your Career Forward!     We take great pride in our company's accolades. Recognized as having a Top Company Culture by Entrepreneur Magazine for two consecutive years, our employees consistently rate us highly on platforms like Glassdoor and Indeed. Featured in Forbes, our...

  • Sales Representative- PAID TRAINING

    3 weeks ago

    Redlands, CA, United States Sleep Number Full time

    Sleep Number is a sleep wellness technology leader. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. We hope you join us in creating the future through higher quality sleep This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an...

  • Sales Representative

    2 months ago

    Redlands, United States Creative Perspectives Management Full time

    Job DescriptionJob DescriptionCreative Perspectives Management is a sales firm expanding and planning to open another location by the end of the year! Creative Perspectives Management has immediate openings for Sales Representative. As a Sales Representative you will work closely with the Sales Managers to learn how to help our clients increase their growth...

  • Marketing and Sales Representative

    3 weeks ago

    Redlands, United States Viper Marketing Full time $43,000 - $56,000

    Job DescriptionJob DescriptionViper Marketing is a business consulting firm looking to hire a talented individual to take our company to new heights. Our mission is to continue facilitating the growth of our partners through innovative marketing campaigns and intangible brand strategies with consumers that diverge us from competitors. As a Marketing and...

  • Marketing and Sales Representative

    2 weeks ago

    Redlands, United States Viper Marketing Full time $43,000 - $56,000

    Job DescriptionJob DescriptionViper Marketing is a business consulting firm looking to hire a talented individual to take our company to new heights. Our mission is to continue facilitating the growth of our partners through innovative marketing campaigns and intangible brand strategies with consumers that diverge us from competitors. As a Marketing and...

  • Customer Enrollment Representative

    3 weeks ago

    Redlands, United States Viper Marketing Full time $40,000 - $60,000

    Job DescriptionJob DescriptionViper Marketing is a full-service marketing and consulting firm seeking a full-time Entry Level Customer Enrollment Representative to join our fast-growing organization. Our newest client is one of the largest and most dedicated telecommunications companies on the market. Our Entry Level Customer Enrollment Representatives are...

  • Account Representative

    1 month ago

    Redlands, United States Viper Marketing Full time

    Job DescriptionJob DescriptionViper Marketing is hiring an Entry Level Account Representative to join our full-service management and sales firm in San Bernardino. Our Account Management team has been specialty curated to promote clients’ goals while nurturing talent and offering unparalleled opportunities for personal and professional development. We are...

  • Store Manager in Training

    3 months ago

    Redlands, United States Rocket Full time

    Job DescriptionJob DescriptionLooking for a career? “We Got It” is our motto! And we have a career opportunity for you! United Pacific is one of the largest company owned and operated retail and wholesale gas and convenience companies. With a West Coast based corporate support center and over 300 locations we can offer development opportunities including...

  • Account Representative

    5 days ago

    Redlands, United States Viper Marketing Full time

    Job DescriptionJob DescriptionViper Marketing is hiring an Entry Level Account Representative to join our full-service management and sales firm in San Bernardino. Our Account Management team has been specialty curated to promote clients’ goals while nurturing talent and offering unparalleled opportunities for personal and professional development. We are...

  • Direct Sales Representative

    2 weeks ago

    Redlands, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionIgnite Your Sales Career!Are you a proactive individual searching for a flexible and lucrative sales opportunity? Join our team as a Sales Representative and unlock a role that offers autonomy, robust support, and significant earning potential, all from the convenience of your home.Why Choose Us?Exceptional Culture: Recognized...

  • Direct Sales Representative

    4 weeks ago

    Redlands, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionIgnite Your Sales Career!Are you a proactive individual searching for a flexible and lucrative sales opportunity? Join our team as a Sales Representative and unlock a role that offers autonomy, robust support, and significant earning potential, all from the convenience of your home.Why Choose Us?Exceptional Culture: Recognized...

  • Entry-Level Business Development Representative

    1 month ago

    Redlands, United States Fadeaway Marketing Full time

    Job DescriptionJob DescriptionHere at Fadeaway Marketing, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product...

  • Sales Representative

    4 weeks ago

    Redlands, United States Sleep Number Full time

    Company OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...

  • Sales Representative

    3 weeks ago

    Redlands, United States Sleep Number Full time

    Company OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...

  • Sales Representative

    4 weeks ago

    Redlands, United States Sleep Number Full time

    Company OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...

  • Sales Representative

    2 weeks ago

    Redlands, United States Sleep Number Full time

    Company OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...

  • Customer Service Representative

    3 weeks ago

    Redlands, United States Staffmark Group Full time

    Are you searching for a fresh, new job opportunity? Staffmark has a temp-to-hire opportunity in Redlands, CA. We are looking for a self-motivated Customer Service Representative to provide a top-notch experience for customers. Get your career moving in the right direction with Staffmark. Monday - Friday | 7 AM - 4 PM | $19 per hour Requirements | 1 year of...

  • Field Sales Representative

    1 week ago

    Redlands, United States Bronson Kinkade Consulting Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team and Accelerate Your Career!Are you ready to embrace an exceptional opportunity with our rapidly expanding company? We're in the midst of unprecedented growth, with a constant stream of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies for six consecutive...