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Contact Center Representative

2 months ago

Hinsdale, United States AdventHealth Full time

All the benefits and perks you need for you and your family: · Benefits from Day One for FT/PT positions · Paid Time Off from Day One for FT/PT positions · Paid Parental Leave for FT/PT positions · Student Loan Repayment Program for FT/PT positions · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support · Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule; Full-time Must be flexible with work hours. Location: UChicago AdventHealth Medical Group: AHMG Heart and Vascular The role you’ll contribute: Answers incoming calls and performs triage of inquiries. The value you’ll bring to the team: • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard. • Collects relevant caller data to assist with measurement, tracking and reporting activities. • Track inquires, questions and answers and provide resolution. • Performs additional clerical duties as assigned. Qualifications EDUCATION AND EXPERIENCE REQUIRED: · High school diploma or GED required. EDUCATION AND EXPERIENCE PREFERRED: · 1 year of medical office experience preferred. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Patient Financial Services Organization: UChicago Medicine AdventHealth Great Lakes Schedule: Full-time Shift: 1 - Day Req ID: 24021833 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.