Customer Care Specialist

2 weeks ago


Gonzales, United States Ross Downing Buick GMC of Gonzales Full time
Ross Downing Auto Group

Service BDC Customer Care Representative

Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer satisfaction throughout our dealership. See below for details:

Available shifts:

(I) 7:30-4:30

(II) 8:00-5:00

(III)8:30-5:30

(IV)9:00-6:00

Part Time opportunities available as well*

Responsibilities:

• Answer customer care phone calls, emails, and internet inquiries.

• Make outbound calls to create new business or maintain loyal business.

• Set at minimum 20 appointments per day.

• Keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken.

• Build customer relationships and advise customers on services.

• Direct calls to appropriate individuals and departments.

• Enter data through multiple software programs including XTime, DealerTrack, Vin Solutions, GM Global, Microsoft Teams, and warranty companies.

• Meet daily and monthly goals (inbound & outbound calls, scheduling)

• Learn, reference, and apply product knowledge information to assist customers.

• Strategically assist in curating a schedule for Service Advisors.

• Assist in obtaining and assigning loaner vehicles to customers for all Ross Downing Automotive facilities.

• Complete multiple retention lists and manufacturer campaigns to maintain customer relationships.

• Update customer records as needed.

• Provide excellent customer experience.

Preferred Qualifications:

• Microsoft office proficient.

• Ability to type 60 words per minute.

• Ability to maintain professionalism through phone contact.

• Customer Service background.

• Strong communication skills.

• Must be able to pass a background check.

Starting Pay: $11-$12 per hour plus bonus opportunities.

  • Gonzales, Texas, United States Aegis Therapies Full time

    About the RoleWe are seeking a highly skilled and compassionate Restorative Care Specialist to join our team at Aegis Therapies. As a key member of our rehabilitation team, you will play a vital role in delivering high-quality care to our patients.Key ResponsibilitiesWork closely with our rehabilitation team to provide knowledge and expertise in delivering...


  • Gonzales, United States Ross Downing Buick GMC of Gonzales Full time

    Job DescriptionJob DescriptionRoss Downing Auto GroupService BDC Customer Care Representative Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer...

  • Travel Nurse RN

    22 hours ago


    Gonzales, Texas, United States NURSEFirst Full time

    Job Title: Travel Nurse RN - Post Anesthesia Care SpecialistNurse First is seeking a skilled Travel Nurse RN - Post Anesthesia Care Specialist to join our team in Gonzales, Texas.Job Summary:We are looking for a highly motivated and experienced Travel Nurse RN - Post Anesthesia Care Specialist to provide high-quality patient care in a fast-paced PACU...


  • Gonzales, Louisiana, United States Rossdowningbuickgmcgonzales Full time

    Ross Downing Auto GroupService BDC Client Support SpecialistRoss Downing is in search of a committed individual to join our Business Development call center team. This role is essential in bridging the gap between our organization and our clientele, ensuring that customer satisfaction remains a top priority. Below are the specifics:Available Shifts:7:30 AM -...

  • Travel Nurse RN

    3 days ago


    Gonzales, Texas, United States OneStaff Medical Full time

    Job Title: Travel Nurse RN - Post Anesthesia Care SpecialistJob Summary:We are seeking a skilled Travel Nurse RN - Post Anesthesia Care Specialist to join our team at OneStaff Medical. As a Travel Nurse RN - Post Anesthesia Care Specialist, you will provide care for post-operative patients recovering from anesthesia, including general, regional, and local....

  • Travel Nurse RN

    1 day ago


    Gonzales, Texas, United States Formation Full time

    Job DetailsJob Title: Travel Nurse RN - Post Anesthesia Care SpecialistJob Type: Travel NursingLocation: Gonzales, TexasSpecialty: PACU - Post Anesthesia CareDuration: 13 weeksHours: 36 hours per weekShift: 12 hoursEmployment Type: TravelAbout the JobFormation Healthcare is seeking a skilled Travel Nurse RN - Post Anesthesia Care Specialist to join our team...


  • Gonzales, Louisiana, United States Raising Cane's Chicken Fingers Full time

    Position OverviewCompensation: $10 - $12 per hourAs a vital member of our organization, Customer Service Associates play a crucial role in enhancing the overall customer journey. Your primary focus will be to deliver exceptional customer support.Key ResponsibilitiesEngage with customers to address inquiries and resolve issues.Ensure a positive experience by...

  • Travel Nurse RN

    1 day ago


    Gonzales, Texas, United States GLC On-The-Go Full time

    Job DetailsJob Title: Travel Nurse RN - Post Anesthesia Care SpecialistJob Type: Travel NursingLocation: Gonzales, TexasSpecialty: Post Anesthesia CareDiscipline: Registered Nurse (RN)Assignment Length: 13 weeksHours per Week: 36 hoursShift: 12 hoursEmployment Type: TravelAbout the JobGLC On-The-Go is seeking a skilled Travel Nurse RN - Post Anesthesia Care...

  • Travel Nurse RN

    3 days ago


    Gonzales, Texas, United States Formation, Inc. Full time

    Job Title: Travel Nurse RN - Post Anesthesia Care SpecialistFormation, Inc. is seeking a skilled Travel Nurse RN to fill a Post Anesthesia Care Specialist position in Gonzales, Texas.Job Summary:We are looking for a dedicated and compassionate Travel Nurse RN to provide high-quality patient care in the Post Anesthesia Care Unit (PACU). As a Travel Nurse RN,...

  • Travel Nurse RN

    2 days ago


    Gonzales, Texas, United States OneStaff Medical Full time

    Job DescriptionJob Title: Travel Nurse RN - Post Anesthesia Care SpecialistJob Type: Travel NursingLocation: Gonzales, TexasJob Description:We are seeking a skilled Travel Nurse RN - Post Anesthesia Care Specialist to join our team at OneStaff Medical. As a Post-Anesthesia Recovery Nurse, you will provide care for post-operative patients recovering from...

  • Travel Nurse RN

    3 days ago


    Gonzales, Texas, United States Advantis Medical Full time

    Job DetailsJob Title: Travel Nurse RN - Post Anesthesia Care SpecialistJob Type: Travel NursingLocation: Gonzales, TXContract Length: 13 WeeksShift: RotatingHours: 36 hours per weekJob DescriptionAdvantis Medical is seeking an experienced PACU/Pre-Post Op Registered Nurse (RN) to provide high-quality care to patients in a dynamic and fast-paced environment....

  • Travel Nurse RN

    22 hours ago


    Gonzales, Texas, United States Advantis Medical, Inc. Full time

    Job SummaryAdvantis Medical, Inc. is seeking a skilled and compassionate Registered Nurse (RN) to join our team as a Post Anesthesia Care Specialist in Gonzales, TX.Job ResponsibilitiesProvide high-quality patient care in the Post Anesthesia Care Unit (PACU)Assess and manage patients' physical and emotional needs after surgeryCollaborate with the healthcare...

  • Travel Nurse RN

    2 days ago


    Gonzales, Texas, United States Bluebird Staffing Full time

    Job SummaryBluebird Staffing is seeking a skilled Travel Nurse RN to fill a Post Anesthesia Care Specialist position in a dynamic healthcare environment.Key ResponsibilitiesProvide high-quality patient care in the Post Anesthesia Care Unit (PACU)Circulate in the Operating Room (OR) and participate in surgical proceduresDocument patient records accurately and...

  • Travel Nurse RN

    3 days ago


    Gonzales, Texas, United States LeaderStat Full time

    Job SummaryLeaderStat is seeking a skilled Travel Nurse RN to join our team as a Post Anesthesia Care Specialist. As a key member of our healthcare team, you will provide high-quality patient care in a fast-paced PACU environment.Job ResponsibilitiesProvide direct patient care to patients recovering from anesthesia, including vital sign monitoring, wound...

  • Travel Nurse RN

    1 day ago


    Gonzales, Texas, United States OneStaff Medical Full time

    Job SummaryOneStaff Medical is seeking a skilled Travel Nurse RN to join our team as a Post Anesthesia Care Specialist. This is a 13-week assignment in a dynamic healthcare environment.Key ResponsibilitiesProvide high-quality patient care in the Post Anesthesia Care Unit (PACU)Monitor and manage patients' vital signs, including heart rate, blood pressure,...

  • Travel Nurse RN

    2 days ago


    Gonzales, Texas, United States Bluebird Staffing Full time

    Job SummaryBluebird Staffing is seeking a skilled Travel Nurse RN to fill a Post Anesthesia Care Specialist position in a dynamic healthcare environment.Key ResponsibilitiesProvide high-quality patient care in the Post Anesthesia Care Unit (PACU) settingCirculate in the Operating Room (OR) and assist with surgical proceduresDocument patient records...

  • Travel Nurse RN

    3 days ago


    Gonzales, Texas, United States PRIDE Health Full time

    **Job Summary**PRIDE Health is seeking a skilled travel nurse RN to join our team as a Post Anesthesia Care Specialist. This is a 13-week travel nursing position in a dynamic healthcare environment.**Key Responsibilities:**Provide high-quality patient care in the Post Anesthesia Care Unit (PACU)Assess and manage patients' physical and emotional...

  • Travel Nurse RN

    3 days ago


    Gonzales, Texas, United States OneStaff Medical Full time

    Job SummaryOneStaff Medical is seeking a skilled Travel Nurse RN to join our team as a Post Anesthesia Care Specialist. This is a travel nursing opportunity that requires a high level of expertise and dedication to providing exceptional patient care.Key ResponsibilitiesProvide comprehensive care to post-operative patients recovering from anesthesia,...

  • Travel Nurse RN

    3 days ago


    Gonzales, Texas, United States Access Healthcare Full time

    Job Title: Travel Nurse RN - Post Anesthesia Care SpecialistJob Summary:Access Healthcare is seeking a skilled Travel Nurse RN to fill a Post Anesthesia Care (PACU) position in Gonzales, Texas. As a Travel Nurse RN, you will be responsible for providing high-quality patient care in a fast-paced PACU environment.Responsibilities:Provide individualized patient...

  • Travel Nurse RN

    3 days ago


    Gonzales, Texas, United States ALOIS Healthcare Full time

    Job OverviewALOIS Healthcare is seeking a skilled travel nurse RN to join our team as a Post Anesthesia Care Specialist.Key ResponsibilitiesMonitor and Care for Post-Operative PatientsMeasure and Record Vital SignsTreat Pain, Nausea, and Other Post-Operative SymptomsRequirementsSpecialty: PACU - Post Anesthesia CareDiscipline: RNShift: 12 hoursEmployment...