Service Advisor

4 weeks ago

Huntington Beach, United States Huntington Beach Chrysler Jeep Full time

Huntington Beach Chrysler is looking for an Experienced Service Advisor

This is a great opportunity for a detail-oriented, highly motived individual to join our excellent service department.

Qualifications:

Excellent communication skills including the ability to effectively communicate in person, over the phone and in writing

Valid U.S. Driver's license

Must be willing to submit to a pre-employment background check and drug screen

Clean driving record needed

Applicants must have the ability to meet deadlines, prioritize assignments and handle multiple tasks simultaneously

Applicants must be detail-oriented and well organized

Outstanding customer service skills

High School diploma or equivalent

Prolonged periods of standing, stooping, bending, and walking

Job Duties:

Establishes and maintains good working relationships with customers to encourage repeat and referral business.

Greets customers in a timely and friendly manner.

Provides accurate and honest advice to customers on the care of their vehicles when selling additional service work.

Provides accurate cost and time estimates when scheduling appointments and discussing the problem.

Collects the necessary information (e.g., when, how often, etc.) pertaining to the problem before writing up repair orders.

Obtains the customer's written approval on all repair orders at the time of the write-up or when closing additional sales.

Ensures that customer complaints are handled tactfully, promptly, with genuine concern, and according to Huntington Beach Chrysler Jeep Dodge Ram guidelines.

Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.

Provides a clear and legible record of service completed for both customer and dealership use.

Monitors the progress of the repair and contacts customers regarding any changes in the time and cost estimates.

Inspects all repaired vehicles to ensure quality and safety standards are met.

Performs road tests to ensure repairs are completed properly.

Ensures the cleanliness of customers' vehicles and waiting area.

Follow up with customers to ensure service satisfaction.

Schedules service work and follows up with customers regarding upcoming service needs.

Coordinates activities to ensure repair work is fixed during the first visit and on time.

Utilizes all available information to ensure proper resolution of problems.

Applies information found in technical publications, periodicals, bulletins, etc.

Uses computer systems to look up part availability and repair orders.

Understands and uses new systems or processes implemented by Huntington Beach Chrysler Jeep Dodge Ram and/or Chrysler LLC.

Understands and complies with federal, state, and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc.

Performs other duties as assigned

Benefits:

We offer a competitive pay plan & benefits, and opportunities for growth and promotion

401(k)

Dental insurance

Employee discounts

Health insurance

Vision insurance

If you're interested please apply on at www.hbjeep.com

  • Service Advisor

    1 month ago

    Huntington Beach, United States Huntington Beach Chrysler Jeep Full time

    Huntington Beach Chrysler is looking for an Experienced Service Advisor This is a great opportunity for a detail-oriented, highly motived individual to join our excellent service department. Qualifications: Excellent communication skills including the ability to effectively communicate in person, over the phone and in writing Valid U.S. Driver's...

  • Service Advisor

    1 week ago

    Huntington Beach, United States Huntington Beach Chrysler Jeep Full time

    Huntington Beach Chrysler is looking for an Experienced Service Advisor This is a great opportunity for a detail-oriented, highly motived individual to join our excellent service department. Qualifications: Excellent communication skills including the ability to effectively communicate in person, over the phone and in writing Valid U.S. Driver's...

  • Huntington Beach Hyundai Service Advisor

    7 days ago

    Huntington Beach, United States Huntington Beach Hyundai Full time

    Huntington Beach Hyundai is looking for Service Advisors to join the team. Job Responsibilities include: - Greeting customers promptly and professionally - Determine customer's primary concern and review additional maintenance needs when appropriate - Consulting the technicians about needed repairs and alternatives that can be offered in place of expensive...

  • Automotive Sales and Service Advisor

    5 days ago

    Huntington Beach, United States American Tire Depot Full time

    **Automotive Sales and Service Advisor: $20-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)** **What is the job?** - Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles need - We will train you to become product experts and be able to sell...

  • Automotive Sales and Service Advisor

    9 hours ago

    Huntington Beach, United States American Tire Depot Full time

    **Automotive Sales and Service Advisor: $20-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)** **What is the job?** - Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles need - We will train you to become product experts and be able to sell...

  • Automotive Sales and Service Advisor

    1 week ago

    Huntington Beach, United States American Tire Depot Full time

    Job DescriptionJob Description​Automotive Sales and Service Advisor: $20-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles needWe will train you to become product experts and...

  • ASM/Service Advisor

    3 weeks ago

    Huntington Beach, United States Toyota of Huntington Beach Full time

    Job Title: ASM/Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt Position Summary: Essential Duties & Responsibilities: * Maintain Customer Satisfaction Index (CXI) rating as set by service manager. * Maintain the prescribed standard for "hours per customer repair order written" * Greet customers in a timely, friendly...

  • ASM/Service Advisor

    1 week ago

    Huntington Beach, United States Toyota of Huntington Beach Full time

    Job Title: ASM/Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt Position Summary: Essential Duties & Responsibilities: * Maintain Customer Satisfaction Index (CXI) rating as set by service manager. * Maintain the prescribed standard for "hours per customer repair order written" * Greet customers in a timely, friendly...

  • ASM/Service Advisor

    3 weeks ago

    Huntington Beach, United States Toyota of Huntington Beach Full time

    Job Title: ASM/Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt Position Summary:Essential Duties & Responsibilities:Maintain Customer Satisfaction Index (CXI) rating as set by service manager. Maintain the prescribed standard for "hours per customer repair order written" Greet customers in a timely, friendly and...

  • ASM/Service Advisor

    1 week ago

    Huntington Beach, United States Toyota of Huntington Beach Full time

    Job Title: ASM/Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt Position Summary:Essential Duties & Responsibilities:Maintain Customer Satisfaction Index (CXI) rating as set by service manager. Maintain the prescribed standard for "hours per customer repair order written" Greet customers in a timely, friendly and...

  • Customer Service Advisor- InsuraMatch

    7 days ago

    Huntington, United States Travelers Full time

    Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Guest Advisor

    3 weeks ago

    Huntington Beach, United States GameStop Full time

    Under direct guidance and supervision, the Guest Advisor is part of a store team committed to developing customer loyalty, driving for results, and achieving individual goals. As needed to achieve success, the Guest Advisor will participate in the day-to-day operations of the store, principally focusing on sales and customer service activities. Guest...

  • Guest Advisor

    1 week ago

    Huntington Beach, United States GameStop Full time

    Under direct guidance and supervision, the Guest Advisor is part of a store team committed to developing customer loyalty, driving for results, and achieving individual goals. As needed to achieve success, the Guest Advisor will participate in the day-to-day operations of the store, principally focusing on sales and customer service activities. Guest...

  • Automotive Sales Advisor

    3 days ago

    Huntington Beach, United States Russell Fischer Partnership Full time

    **Job Opportunity: Automotive Sales Advisor at Russell Fischer** Since 1988, Russell Fischer has been driving excellence in the automotive industry. We've set the bar high in car care, providing unparalleled service that leaves our competitors in the rear-view mirror. Now, we're on the lookout for a motivated, passionate, and experienced Automotive Sales...

  • Service Advisor

    2 weeks ago

    Newport Beach, United States Fletcher Jones Motorcars Full time

    Your next opportunity awaits at Fletcher Jones Motorcars. We are hiring a Service Advisor to join the team. The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services needed, preparing repair orders and being proactive,...

  • Customer Service

    3 weeks ago

    Virginia Beach, United States Car Spa, Inc. Full time

    Job DescriptionJob DescriptionBusy car wash in search of quality service advisors. Our service advisors are the frontline of the company, you will greet and assist customers with services that their vehicles need. Carspa is committed to exceeding our customers' needs and expectations, and it starts with our service advisors. Training is provided and...

  • Customer Service

    2 months ago

    Virginia Beach, United States Car Spa, Inc. Full time

    Job DescriptionJob DescriptionBusy car wash in search of quality service advisors. Our service advisors are the frontline of the company, you will greet and assist customers with services that their vehicles need. Carspa is committed to exceeding our customers' needs and expectations, and it starts with our service advisors. Training is provided and...

  • Customer Service

    1 week ago

    Virginia Beach, United States Car Spa, Inc. Full time

    Job DescriptionJob DescriptionBusy car wash in search of quality service advisors. Our service advisors are the frontline of the company, you will greet and assist customers with services that their vehicles need. Carspa is committed to exceeding our customers' needs and expectations, and it starts with our service advisors. Training is provided and...

  • Automotive Sales Advisor

    4 weeks ago

    Huntington Beach, United States Russell Fischer Full time

    Job DescriptionJob DescriptionSalary: Hourly plus CommissionJob Opportunity: Automotive Sales Advisor at Russell FischerSince 1988, Russell Fischer has been driving excellence in the automotive industry. We've set the bar high in car care, providing unparalleled service that leaves our competitors in the rear-view mirror. Now, we're on the lookout...

  • Automotive Sales Advisor

    1 week ago

    Huntington Beach, United States Russell Fischer Full time

    Job DescriptionJob DescriptionSalary: Hourly plus CommissionJob Opportunity: Automotive Sales Advisor at Russell FischerSince 1988, Russell Fischer has been driving excellence in the automotive industry. We've set the bar high in car care, providing unparalleled service that leaves our competitors in the rear-view mirror. Now, we're on the lookout...