Field Service Supervisor

1 week ago


Mesa, United States Metso Outotec Full time

Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 10/31/2024

We are seeking a Field Service Supervisor to join our Field Services team. You will be responsible for the coordination and planning of activities related to the repair, maintenance and installation of mining process equipment, which requires strong experience as a millwright with a background in mechanical and maintenance work, as well as in-depth knowledge in mining equipment.

In this position, you will report to one of the Field Service Managers in Mesa, Arizona.

This position is located in Mesa, Arizona but, will require up to 85% of travel to customer sites and other internal Metso sites for training.

What you'll do

  • Supervise and direct on-site crews performing various tasks such as, but not limited to installation of new ring & pinion gears, mill components or complete mill change outs.
  • Responsible for coordinating and scheduling work to be performed for the customer.
  • Ensure that resources, materials etc. are available and/or scheduled to carry out the work.
  • Work directly with the Safety Officer(s) and Crew Members to conduct work safely.
  • Work directly with the Field Service Manager and Customer to conduct the work in the time allotted for each project and within budget.
  • Notify the customer and Field Service Manager of potential increases in scope and price of projects as they are being processed.
  • Responsible for checking and turning in daily timesheets to the Field Service Support personnel and client as required, managing daily safety documentation such as 'Toolbox Safety Meetings', turning in expenses weekly and/or at the end of each project as well as obtaining customer sign off on acceptance of work performed, gather, and turn in all job closing documentation.
  • Manager company expense account for job/crew related items such as fuel, meals, consumables, and lodging.
  • Other duties as assigned.
Who you are
  • High school diploma
  • 10+ years' experience as a Millwright/Mechanic in Field Service equipment repair, ideally on grinding mills, crushers, as well as other process machinery.
  • 5+ years' experience as a supervisor or Project Manager.
  • Must have extensive knowledge of mining process equipment such as crushers, conveyers, pumps, screens, mills, etc.
  • Required proficiency in reading and comprehending technical drawings and basic prints to ensure work accuracy.
  • Excellent verbal and written communication skills in English
  • Knowledge of computer software including Microsoft Office (Word, Excel)
  • Professionalism, positivity, and self-motivation are essential.
  • Must have a talent for working with other people effectively, fellow employees, customers, contractors.
  • Capability of making quick, accurate decisions relative to problem solution and problem liability.
  • Must be well organized and able to maintain accurate records and communicate reliable information through detailed technical reports.
  • Mechanical knowledge and abilities a must.
  • Capability to understand the various product applications marketed by Metso.
  • Ability to read and interpret imperial and metric tape measurers, dial indicators, calipers, micrometers, and engineering and architectural drawings.
What's in it for you
  • An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
  • Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
  • Compensation and rewards -Global incentive program tied to business and performance targets.
  • A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
  • Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
  • Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.


Get in touch

Want to rise above the possible with us? Click 'Apply now' to leave your application.

For additional information, please contact Marie Miller at Marie.Miller@metso.com.

We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial

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