Host, Hostess

2 months ago

Mount Pocono, United States Bistecca by Il Mulino Full time

Bistecca by Il Mulino is interviewing candidates for Host/Hostess positions. The main responsibility of this position is to greet guests with a warm, friendly upbeat attitude, seat customers, and rotate the dining room properly to ensure a great customer experience.

 

Key Requirements:

  • Experience in full service, fine dining restaurant is desired
  • Friendly demeanor
  • A positive attitude in order to create an authentic, friendly, enthusiastic, professional environment
  • A dedication to teamwork 
  • Flexible schedule
  • Must be able to communicate effectively with team members and guests
  • Ability to work quickly and efficiently while prioritizing tasks
  • Ability to consistently smile, make eye contact, and provide exceptional customer service
  • Ability to lift 25 lbs and stand for long periods of time

 

Responsibilities:

  • Prepares dining room for patrons by wiping menus, communicating server stations, and ensuring all tables are set properly prior to the beginning of service and throughout the shift
  • Answers phone promptly and can answer FAQs effectively
  • Has full knowledge of menu items and property events to answer guest questions effectively
  • Completes assigned tasks and maintains throughout shift
  • Is constantly aware of where tables are in process of their meal, how many guests are waiting, and how long they have been waiting. 
  • Quotes accurate wait time
  • Clear professional communication with the Chef, manager, and front of the house team
  • Maintain a clean and sanitary work environment

 

* You must be legal to work in the United States.

Required qualifications:
  • 16 years or older
  • Legally authorized to work in the United States

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