Current jobs related to Client Service Representative - Rochester - Heartland Veterinary Partners LLC
-
Client Services Representative
1 week ago
Rochester, Minnesota, United States Sue Madden - State Farm Agent Full timeBecome a Vital Part of Our Team as a Client Services RepresentativePOSITION OVERVIEW:As a Client Services Representative at Sue Madden's State Farm agency, you will be tasked with delivering outstanding customer interactions. Your commitment to client satisfaction, meticulous attention to detail, and eagerness to assist others are crucial attributes for...
-
Client Service Representative
1 week ago
Rochester, New York, United States Paychex Full timePosition OverviewThe Client Service Representative plays a crucial role in addressing client inquiries related to Property and Casualty Insurance. This position is dedicated to ensuring that clients receive accurate and timely information regarding their insurance policies.Key ResponsibilitiesManage inbound communications and provide assistance with Property...
-
Client Service Representative
4 weeks ago
Rochester, United States Thrive Pet Healthcare Full timeSuburban Animal Hospital is in search of a full-time Client Service Representative to join our growing team. We offer an AMAZING benefits package which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more! Compensation: $16.00- $17.00/hour based on skills and...
-
Client Services Representative
1 week ago
Rochester, New York, United States Paychex Full timePosition OverviewThe Client Services Representative plays a crucial role in managing customer inquiries related to Property and Casualty Insurance. This position involves:Handling Inbound Communications: Responding to customer calls regarding their insurance policies.Collaborative Problem Solving: Working alongside team members, insurance providers, and...
-
Client Service Representative I
1 week ago
Rochester, New Hampshire, United States Service Credit Union Full timeAt Service Credit Union, we believe in the power of our mission and the impact we have on our members' lives. We are dedicated to fostering a culture of enthusiasm and customer dedication. We are currently looking for a Member Service Representative Teller. This position serves as an excellent entry point for individuals aspiring to build a career in the...
-
Client Services Representative
1 week ago
Rochester, New York, United States Paychex Full timePosition OverviewThe Client Services Representative plays a crucial role in managing inbound communications related to Property and Casualty Insurance. This position is responsible for addressing inquiries and providing comprehensive support regarding insurance policies.Key ResponsibilitiesRespond to incoming calls and assist clients with their Property and...
-
Client Services Representative
1 week ago
Rochester, New York, United States ButlerTill Full timeButler/Till is a results-oriented marketing agency dedicated to providing deeply collaborative client experiences, innovative technology solutions, and exceptional partnerships. As a proud independent, women-owned and led organization, we are committed to a purpose-driven approach, our B-Corp certification, and our unique structure as a fully employee-owned...
-
Client Service Representative
1 week ago
Rochester, New York, United States Paychex Full timeOverview:With a moderate level of guidance, the role focuses on delivering exceptional customer support for various Paychex offerings. Utilizes established protocols to ensure positive customer interactions while addressing claims and concerns in a fair and effective manner, adhering to Paychex's policies and procedures. Cultivates an understanding of the...
-
Client Service Representative
5 months ago
Rochester, United States CH Promotions Full timeWe are currently seeking an experienced customer-oriented professional to join our team as a Client Service Representative. This role offers a unique opportunity to combine your exceptional client service skills with management experience, as you will have the potential to oversee a team of dedicated customer service associates once training is complete. If...
-
Client Support Representative
1 month ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionCH Promotions delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...
-
Client Support Representative
2 weeks ago
Rochester, United States Rochester Promotions Firm Full time $45,000 - $52,000Job DescriptionJob DescriptionOur team delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our...
-
Client Support Representative
4 weeks ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionOur team delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our...
-
Client Service Representative
1 month ago
Rochester, United States Heartland Veterinary Partners LLC Full timeAbout Broadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city. Great place to walk, run, ride your bike and take your dog. It is a great location for anyone looking for work-life...
-
Client Service Representative
2 months ago
Rochester, United States Heartland Veterinary Partners LLC Full timeAbout Broadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city. Great place to walk, run, ride your bike and take your dog. It is a great location for anyone looking for work-life...
-
Client Service Representative
2 months ago
Rochester, United States Broadway Veterinary Hospital Full timeAbout Broadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city. Great place to walk, run, ride your bike and take your dog. It is a great location for anyone looking for work-life...
-
Client Service Representative
3 weeks ago
Rochester, United States Heartland Veterinary Partners LLC Full timeAbout Broadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city. Great place to walk, run, ride your bike and take your dog. It is a great location for anyone looking for work-life...
-
Client Service Representative
2 months ago
Rochester, United States Heartland Veterinary Partners LLC Full timeAbout Broadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city. Great place to walk, run, ride your bike and take your dog. It is a great location for anyone looking for work-life...
-
Client Service Representative
4 weeks ago
Rochester, United States Heartland Veterinary Partners LLC Full timeJob DescriptionAbout Find out if this opportunity is a good fit by reading all of the information that follows below. Broadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city....
-
Client Service Representative
4 weeks ago
Rochester, United States Heartland Veterinary Partners LLC Full timeJob DescriptionAboutBroadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city. Great place to walk, run, ride your bike and take your dog. It is a great location for anyone looking...
-
Client Service Representative
1 month ago
Rochester, United States Heartland Veterinary Partners LLC Full timeAbout Broadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city. Great place to walk, run, ride your bike and take your dog. It is a great location for anyone looking for work-life...
![Heartland Veterinary Partners LLC](https://media.trabajo.org/img/noimg.jpg)
Client Service Representative
1 month ago
About
Broadway Veterinary Hospital is located in Rochester, MN set in-between rolling bluffs on the Zumbro River. Rochester has an extensive parks system, the largest of which are Silver Lake and Soldiers Field in the central part of the city. Great place to walk, run, ride your bike and take your dog. It is a great location for anyone looking for work-life balance in a beautiful and vibrant city.
Broadway Vet has five exam rooms, digital radiography, digital dental radiography, an in-house laboratory, and a digital record system. We have a few traveling surgeons and ultrasound Specialist on retainer to ensure maximum patient care. With this expertise we can ensure that Broadway Vet provides the best care for all its patients and clients. We employ 3 experienced veterinarians and several support staff that are committed to providing quality medicine to their patients. This practice values continuing education and growth within the company.
Hours of operation
Monday - Friday 8:00am - 5:00pm
Pay range
$16-$19
Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Client Service Representative CompetenciesPatience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
Communicating: Conveying patient visit outcomes to clients and teammates to ensure successful client care applying excellent written and verbal skills.
Active Listening: Following the expressed wishes of teammates and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential ResponsibilitiesLeads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements / QualificationsFull or part-time
Ability to work on weekends
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE
Benefits OfferedPaid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development