Field Service Technician

1 day ago

Wausau, United States TDS Telecom Full time
As a Field Service Technician, you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You will have direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. This position exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. This position also understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.

This position is an in-office position reporting out of our Weston, WI location.

This position can be hired at either a Field Service Technician (requisition ID ) or a Field Service Technician-Network (requisition ID ) level depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for.

TDS Telecommunications LLC (TDS Telecom/TDS ) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S. With 1.2 million connections, TDS' mission is to create a better world through its communications services. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit .

TDS Telecom, headquartered in Madison, Wis., employs 3,400 people and is a subsidiary of Telephone and Data Systems, Inc. NYSE: TDS . Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular and TDS Telecom. Visit .
  • Assists with and performs on-site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products & services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing and operating construction equipment is required. Locates, identifies and marks company underground and buried facilities to prevent facilities from being damaged. Keeps orderly log of all locate requests in our exchange area. Performs cable fault acceptance tests on newly constructed facilities.
  • Assists with and provides troubleshooting support techniques and corrections. Responds to "trouble" dispatches.
  • Assists with and provides support for enhancing and maintaining record systems (cross connects, line groups, network elements, etc.).
  • Provides excellent customer service. Proactively educates and sells TDS products and services to customers.
  • Gain working knowledge of RUS Standards and Grounding practices associated with splicing and maintenance of outside plant facilities and equipment.
Required Qualifications
  • Must have and maintain a valid driver's license.
  • Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs.
Other Qualifications
  • Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
  • Requires being available for on-call/standby responsibilities and may require occasional travel. Must be willing to work overtime as needed.
  • Upon hire, must successfully pass all components of the Safety Course curriculum.
  • Ability to maintain DOT (Department of Transportation) requirements in relation to operating vehicles with a combined GVRW (Gross Vehicle Weight Rating) of >10,000 lbs.
  • A+ certification and computer networking experience.
  • Gain an understanding of telecommunication products and services: Inside Wiring/Cable, Internet/Intranet, Bonding & Grounding, Data & Computers/Transmission Concepts, Fiber Optic Transmission, Static Sensitive Equipment, Color Codes, Structured Wiring, Video/CATV/DBS Installation, Inventory Systems, Cable Locating, Battery Maintenance, Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals, Subscriber CXR Terminals, T-1s, ISPs, DSL, ISDN Voice & Data, Testing & Certifying Loops To Support Data, Voice, and/or Video.
  • Practical knowledge/experience with computer applications including (but not limited to): Databases, Trouble/Repair/Dispatch Systems, Plant Record Systems, MS Outlook, MS Word, and MS Excel.
  • Ability to work and make decisions independently with little or no supervision.
  • Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers.
  • Proven organizational skills and ability to multi-task.
  • Ability to operate vehicles with manual transmissions.
Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qual ifications, when, in fact, they have the skills and experience to be successful in the role Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today

Physical Demands and Work Environment

While performing the duties of this job, the associate is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The associate regularly communicates with customers. The associate is frequently required to move about and reach for items. Frequently required to stoop, kneel, crouch, or crawl. May be required to balance or climb. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position may require working outdoors, in mechanical/equipment rooms, and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Benefits

Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates).

At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law.

$0.00/Hr. - $0.00/Hr.

  • Field Service Technician

    2 weeks ago

    Wausau, Wisconsin, United States EO Johnson Business Technologies Full time

    Job SummaryThe Field Service Technician is responsible for providing technical support and maintenance services to customers at their locations. This role requires strong technical skills, excellent communication skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesDiagnose and repair equipment issues at customer...

  • Field Service Technician

    1 month ago

    Wausau, Wisconsin, United States E.O. Johnson Company, Inc. Full time

    Job SummaryE.O. Johnson Business Technologies is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers. This is a great opportunity to work with a world-class business technologies and managed IT services leader.Key...

  • Field Service Technician

    3 weeks ago

    Wausau, Wisconsin, United States EO Johnson Business Technologies Full time

    Job SummaryEO Johnson Business Technologies is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers. This is a great opportunity to work with a world-class business technologies and managed IT services leader.Key...

  • Field Service Technician

    2 weeks ago

    Wausau, Wisconsin, United States Wolter, Inc. Full time

    Job OpportunityWolter, Inc. is seeking skilled Field Service Technicians to join our team. As a Field Service Technician, you will be responsible for traveling to our customers' locations and repairing their powered industrial equipment, such as forklift trucks, aerial equipment, and floor cleaning equipment.Key Responsibilities:Diagnose and repair...

  • Field Service Technician

    2 weeks ago

    Wausau, Wisconsin, United States EO Johnson Business Technologies Full time

    Job SummaryEO Johnson Business Technologies is seeking a highly skilled and motivated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers, ensuring that their office equipment is functioning properly and efficiently.Key...

  • Field Service Technician

    2 weeks ago

    Wausau, Wisconsin, United States Wolter, Inc. Full time

    Job OpportunityWe are seeking skilled Field Service Technicians to join our team at Wolter, Inc. in Wausau, Wisconsin. As a Field Service Technician, you will be responsible for traveling to customers' locations to repair and maintain their powered industrial equipment, including forklift trucks, aerial equipment, and floor cleaning equipment.Key...

  • Field Service Technician

    2 weeks ago

    Wausau, Wisconsin, United States E.O. Johnson Company, Inc. Full time

    Job SummaryThe Field Service Technician is responsible for providing technical support to customers at their locations. This involves diagnosing and resolving technical issues with office equipment, as well as providing training to customers on the use of this equipment.Key Responsibilities:Diagnose and resolve technical issues with office equipmentProvide...

  • Field Service Technician

    2 weeks ago

    Wausau, Wisconsin, United States TDS Telecom Full time

    Job Summary As a Field Service Technician at TDS Telecom, you will be responsible for installing, troubleshooting, and maintaining telecommunications equipment and networks for our customers. This role requires strong technical skills, excellent customer service, and the ability to work independently with minimal supervision. Key Responsibilities Install...

  • Field Service Technician

    4 weeks ago

    Wausau, United States Total Tool Supply, Inc. Full time

    Calling all road warriors! We've got a great opportunity for you! On the road again, just can't wait to get on the road again! (In a company vehicle, of course) THE PERKS DON'T STOP THERE! Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package? Check, check! Looking for more? We've...

  • Field Service Technician

    3 weeks ago

    Wausau, Wisconsin, United States Veritas Steel Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Technician to join our team at Veritas Steel. As a key member of our maintenance crew, you will be responsible for the repair and maintenance of our electrical and electronic equipment, including CNC machines, welding equipment, and hydraulic systems.Key ResponsibilitiesPerform routine...

  • Telecommunications Field Service Specialist

    2 weeks ago

    Wausau, Wisconsin, United States TDS Telecom Full time

    Job Summary:As a Field Service Technician at TDS Telecom, you will play a critical role in ensuring the delivery of high-quality telecommunications services to our customers. Your primary responsibility will be to install, maintain, and repair telecommunications equipment and networks, both in-office and in-field. This position requires a strong...

  • Field Service Technician

    2 weeks ago

    Wausau, WI, United States TDS Telecom Full time

    As a Field Service Technician, you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases. You will have direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not...

  • Senior Field Service Engineer

    2 weeks ago

    Wausau, Wisconsin, United States Renovo Solutions Full time

    Job Title: Senior Field Service EngineerWe are seeking a highly skilled Senior Field Service Engineer to join our team at Renovo Solutions. As a Senior Field Service Engineer, you will be responsible for performing and documenting planned maintenance and repair of medical diagnostic imaging equipment and associated systems.Key Responsibilities:Perform...

  • Senior Field Service Engineer

    3 weeks ago

    Wausau, Wisconsin, United States Renovo Solutions Full time

    Job Title: Senior Field Service EngineerWe are seeking a highly skilled Senior Field Service Engineer to join our team at Renovo Solutions. As a Senior Field Service Engineer, you will be responsible for performing and documenting planned maintenance and repair of medical diagnostic imaging equipment and associated systems.Key Responsibilities:Perform...

  • Senior Field Service Engineer

    3 weeks ago

    Wausau, United States Renovo Solutions Full time

    OFFERING A SIGN ON BONUS We are looking for field service engineers with Philips, GE, Canon, Siemens experience.Why Renovo?Renovo Solutions is a nationwide healthcare technology management company, owned by a private equity firm, that offers a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide...

  • Senior Field Service Engineer

    2 weeks ago

    Wausau, Wisconsin, United States Renovo Solutions Full time

    Job SummaryWe are seeking a highly skilled Senior Field Service Engineer to join our team at Renovo Solutions. As a key member of our service team, you will be responsible for performing and documenting planned maintenance and repair of medical diagnostic imaging equipment and associated systems.Key ResponsibilitiesPerform general troubleshooting and repairs...

  • Automotive Service Technician

    2 weeks ago

    Wausau, Wisconsin, United States Kocourek Imports Full time

    Job SummaryKocourek Imports is seeking an experienced Automotive Technician to join our team. As a key member of our service department, you will be responsible for performing routine maintenance and repairs on a variety of vehicles.Key ResponsibilitiesPerform oil changes, additive services, and fluid exchange servicesDiagnose and repair automotive systems,...

  • Senior Field Service Engineer

    4 weeks ago

    Wausau, United States Renovo Solutions Full time

    OFFERING A SIGN ON BONUS We are looking for field service engineers with Philips, GE, Canon, Siemens experience.Why Renovo?Renovo Solutions is a nationwide healthcare technology management company, owned by a private equity firm, that offers a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide...

  • Senior Field Service Engineer

    4 weeks ago

    Wausau, United States Renovo Solutions Full time

    OFFERING A SIGN ON BONUS We are looking for field service engineers with Philips, GE, Canon, Siemens experience.Why Renovo?Renovo Solutions is a nationwide healthcare technology management company, owned by a private equity firm, that offers a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide...

  • Tire Technician

    4 weeks ago

    Wausau, Wisconsin, United States Discount Tire Full time

    Tire Technician Job DescriptionWe are seeking a skilled and detail-oriented Tire Technician to join our team at Discount Tire. As a Tire Technician, you will play a critical role in ensuring the safety and performance of our customers' vehicles.Key Responsibilities:Install new tires and wheelsPerform routine maintenance on tires, including rotations,...