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Room Service Clerk

4 months ago

Waterloo, United States Trinity Health Full time
Employment Type:
Full timeShift:

Description:

Position Purpose:

Responsible for enhancing patient and family satisfaction by collecting and recording their food selections. Assists in ensuring that patients receive foods/meals according to their prescribed diet. Works closely with Clinical Nutrition and other IDT to ensure patient's nutrition needs are being met.

What you will Do:
  • Assists in assuring patients receive food according to prescribed diets.
  • Documents patient intake.
  • Communicates relevant clinical observations to the patient care team.
  • Maintains safe, clean, and organized patient room and unit kitchenette.
  • Adheres to all safety, infection control and colleague health policies and procedures.
Hours/Schedule:

1.0 FTE; 80 hours per bi-weekly pay period; typical hours are 7:00am- 5:30pm but can vary, does include weekend and holiday rotation.

Minimum Qualifications:
  • Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff, and physicians while performing their job duties.
  • Intermediate language, intermediate reasoning ability; ability to read; basic math; ability to measure weights/volume.
  • Knowledgeable regarding hand hygiene and food safety.
  • Strong customer relations and communication skills.
  • Ability to be dependable and to follow through on written and verbal instructions.
Position Highlights and Benefits

We care about your well-being, both physical and mental, which is why our benefit package includes:
  • Wellness programs
  • Personalized health, dental & vision insurance plans
  • Paid time off
  • Long- and short-term leave
  • Retirement planning
  • Life insurance coverage
Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:
  • MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
  • MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
  • MercyOne Oelwein Medical Center, Community Level IV Trauma Designation


With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.