Head of Agent Recruiting

Are you a rainmaker in the Medicare industry with an extensive network? Do you enjoy leading a diverse team to success while developing them to reach their potential? Do you enjoy making a difference in the lives of others? Are you tech-savvy and eager to create and execute strategic recruiting and marketing plans to drive success?

National Contracting Center (www.nccagent.com) is a Medicare Field Marketing Organization (FMO) specializing in Medicare, ACA, and life insurance products. Our mission is to provide exceptional support and resources to independent agents and agencies, ensuring they have the tools and guidance to succeed in an ever-changing healthcare landscape. As we expand our footprint, we seek a strategic and visionary leader to join our senior team as the Head of Agent Recruiting.

The Head of Agent Recruiting will spearhead our outreach to Medicare agents and agencies and lead our efforts to recruit a robust network of independent 1099 insurance agents and agencies. This role requires a seasoned professional with a deep understanding of Medicare products, digital marketing, and 1099 recruitment and sourcing strategies. The ideal candidate will have a strong track record of driving growth and fostering agent relationships within the Medicare insurance industry. This person will be trusted to dive right in and use their initiative to achieve aggressive goals, joining and inspiring a team of like-minded go-getters to achieve our company vision.

We offer:

• W2 role with a competitive base salary plus bonus
• Full benefits, including medical, dental, vision, telehealth, 401k with generous match (100% match up to 5%), student loan paydown assistance program, paid parental leave, paid compassionate leave (for pregnancy loss/miscarriage), paid caregiver leave, company-paid disability coverage, and more.
• Three weeks of PTO plus generous paid company holidays, including Twixmas We close our offices between Christmas and New Year's Day to give our team a chance to have quality family time after our busiest season (fall).
• A commitment to professional development and full access to LinkedIn Learning.
• A vibrant company culture that supports work-life balance, a growth mindset, and opportunities to teach and learn.
• A fulfilling career that helps others.

Please note that this role can be in-office/hybrid (Knoxville metro area) or partially remote with regular travel to our home office, industry events, and prospective agency partners.

Personal Characteristics and Competencies

• a collaborative person who enjoys sharing knowledge and working with others to produce results
• an effective communicator: over the phone, in person, in front of large groups, virtually, and in writing
• an attitude of persistence, initiative, humility, and a "can-do" attitude
• a highly organized individual who can plan, prioritize, and meet deadlines and help others do so
• a self-managed and highly motivated leader who enjoys the freedom to develop, create, and innovate
• someone with excellent independent judgment, discretion, confidentiality, and negotiation skills who deals effectively with delicate situations
• a positive, team-oriented, personable leader who connects well with all types of people to build long-lasting, meaningful, and productive business relationships with colleagues
• a persistent individual who is committed to doing the work necessary for success
• a flexible individual who is willing and able to adjust to the inevitable changes in the insurance market and learn new information
• a professional individual with critical thinking skills who challenges assumptions and focuses on growth

Knowledge, Skills, and Abilities

• expertise in leveraging recruitment channels and digital marketing techniques to reach independent insurance agents and agencies
• knowledge of the Medicare, ACA, and Life insurance carrier and agent ecosystems
• an outgoing individual who is skilled at asking the right questions, using excellent judgment, and applying knowledge to find positive solutions for our business opportunities
• an aptitude for influencing others through persuasion, motivation, and the strength of the relationship - a closer
  analyze information, remain up to date on changes in that information, and be able to clearly and accurately present that information to others
• A keen understanding of systems, data, and reporting, focusing on continuous improvement, user experience, and repeatable and scalable processes

Key Responsibilities

• Develop and implement a comprehensive marketing and recruiting strategy to expand our network of 1099 Medicare agents, increase market share, and diversify our agent base nationally
• Conduct extensive and data-driven outreach to existing and new-to-Medicare agents and agencies through a variety of channels
• Lead, mentor, and manage the agent recruitment team to ensure alignment with company objectives and growth targets
• Collaborate with executive leadership to define and execute strategic initiatives that drive brand recognition and agent engagement
• Uphold our Core Values and positively add to our culture
• Collaborate with the marketing team and vendors to maintain a consistent brand image across all platforms, ensuring that recruiting materials align with the company's mission, vision, and values, and promote our value proposition to agents and agencies
• Utilize data-driven insights to optimize marketing strategies, improve customer engagement, and drive lead generation for our recruiting team
• Develop innovative recruitment campaigns, including webinars, podcasts, social media campaigns, seminars, and other networking events, to attract and retain talented agents
• Leverage the latest digital marketing tools and technologies to maximize outreach and engagement with potential agents and agencies
• Analyze market trends and customer insights to refine marketing tactics and ensure the company remains competitive in the Medicare industry
• Establish key performance indicators (KPIs) and metrics to evaluate the effectiveness of marketing and recruitment initiatives
• Regularly assess campaign performance and share with senior leadership, highlighting successes, challenges, and areas for improvement
• Continuously refine strategies based on data analysis and feedback to achieve optimal results

Job Requirements

• BA/BS in Business, Marketing, or a related field or equivalent combination of education and experience; MBA or advanced degree preferred
• Ten years of successful Medicare insurance marketing experience emphasizing data-driven strategy, seamless execution, and building mutually beneficial relationships
• Proven track record of successfully developing and executing marketing strategies that drive growth and brand recognition
• Extensive experience recruiting 1099 insurance agents with a strong network of industry contacts
• demonstrated knowledge of Medicare and other Senior insurance products
• Understanding of digital marketing strategies, including SEO, social media, PPC, and content marketing
• Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams
• Proficiency in MS Office 365 suite (Word, Excel, PowerPoint, SharePoint, Teams, and Outlook), digital marketing platforms, and CRMs
• high level of technology/business acumen and experience with financial and data analysis
  experience with online training platforms and videoconferencing tools, e.g., Teams, WebEx, GoToMeeting, Zoom
  regular domestic travel isrequired for insurance industry events, recruitment, and networking events; a valid driver's license is required

This position requires interaction with people and technology while either standing or sitting. To best serve our customers on the phone, face-to-face, or the computer, all employees must be able to communicate with or without reasonable accommodation. While performing the duties of this job, the team member must be able to sit for extended periods (the position is primarily sedentary) and enter information by keyboard at a reasonable rate of speed. This role requires acute hearing ability, seeing and reading information on a computer screen and printed documents, speaking, understanding, and writing English fluently, and performing repetitive hand motions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the team member for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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