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Customer Service Representative
2 months ago
*TEKSystems is hiring for one of the top 3 companies for access control and security solutions in the global market*
***This position is FULLY on-site***
*Must Haves:*
* Customer Service Experience
* Data Entry Skills
* Strong Attendance Record
* Willingness to Learn
*Nice to have:*
* CRM knowledge
* Come from Manufacturing industry
* AS400
*Job Responsibilities:*
1. This role supports business by providing professional responses to all customer inquiries
2. Process all purchase orders in a timely and accurate manner to meet or exceed customer expectations
3. Represent with excellent customer service
4. Build and maintain customer relationships, act as a team player to both internal and external customers to achieve 100% satisfaction
5. Consistently deliver results and willing to broaden knowledge base
6. Reinforce brand positioning through professional and timely action
7. assist when needed with investigating and resolving customer inquiries
8. Accept and support changes for the better of our customers and business results
Monday - Friday
8AM-5PM
In-Office Position
*Additional Skills & Qualifications:*
* High School Diploma or Equivalent Required
* Manufacturing customer service experience preferred, but open to other call center backgrounds
* Order entry experience is a plus
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
