Service Supervisor

2 weeks ago

O Fallon, United States VineBrook Homes, LLC Full time

RESIDENTIAL SERVICE SUPERVISOR

POSITION SUMMARY/OBJECTIVE

The Service Supervisor is responsible for the daily management and orchestration of the repairs and service team, responding to and addressing inbound work orders from multi-site rental properties. The Service Supervisor must be able to pull key reports and prioritize work orders and tasks for the service team by coordinating assignments and schedules daily to meet goals regarding productivity, open work order count, and days to complete, all within budget. The Service Supervisor will play a critical role in determining the proper solution and corresponding cost to address an issue, including the use of 3 rd. party vendors. As such, Service Supervisor must be skilled in plumbing, electrical, and carpentry with an emphasis on Certified HVAC repairs and service. They must be able to diagnose and troubleshoot problems to assist the Service Technicians and approve contractor bids as needed. The Service Supervisor must be familiar with applicable building codes, ordinances and State and local regulations and have knowledge in the proper methods of storing equipment, materials, and supplies. The Service Supervisor must possess strong leadership, communication, organization, and customer service skills. 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Organize inbound volume of work order requests to properly categorize, prioritize, mitigate and delegate R&M work to technicians, guiding on optimal, cost-effective solution 
  • Develop a roster of vendors for overflow and specialty work  
  • Assign and communicate necessary work to 3 rd. party vendors, ensuring clarity of scope and cost expectations with focus on accountability and prompt completion 
  • Monitor key operational and productivity metrics to ensure staff and vendors are completing target work volume on time and on budget. Responsible for R&M budget performance 
  • Supervise/participate in after-hours on-call response program 
  • Supervise/participate in completion of daily work orders and reporting as necessary 
  • Assist with troubleshooting and repair for HVAC, plumbing, electrical and carpentry, roofing, siding, masonry 
  • Document and report any potential safety hazards 
  • Transport a variety of tools, equipment, and supplies for the purpose of ensuring the availability of materials required at the service site 
 

 

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
  • Strong aptitude with computers, internet, network phone systems  
  • High school diploma or equivalent  
  • 5 years of supervising a maintenance team of 5 or more technicians  
  • Two to five years’ previous experience in a maintenance role  
  • HVAC Certification  
  • Universal EPA Refrigeration Certificate 
  • At least two years of Carpentry, Plumbing, and Electrical experience 
  • Exemplary Customer Service skills  
  • Strong Time Management skills  
  • Excellent Communication skills (Verbal and Written) 
  • Management/Supervision skills  
  • Experience using a property management software system
  • Valid driver's license 
  • Pass a Motor Vehicle, Drug Screen, Credit, and Criminal Background Check 
  • Valid driver’s license is a requirement
  • Previous experience in a management role with at least 5 subordinates
  • Completion of Tech/ Vocational School/ College Degree Program
  • EPA Certification
  • Freon Handling Certificate
  • Electrical Certification
  • Bilingual (Spanish)
  • Knowledge of Yardi property management software
  • Knowledge of Salesforce CRM software
  • HVAC Journeyman or Masters License
  • Must have own tools, we will provide larger equipment
  • Valid driver's license with clean driving record
  • Pass a Motor Vehicle, Drug Screen, Credit, and Criminal Background Check

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 
SUPERVISORY RESPONSIBILITY
This position supervises all employees of the department and is responsible for the performance and preliminary hiring of the employees within that department. 

 

TRAVEL 

Travel is primarily local during the business day. After hour calls are on rotation. 

 

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

VineBrook Homes LLC (“VineBrook”) is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. VineBrook considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, national origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law. VineBrook makes hiring decisions based solely on qualifications, merits and business needs at the time. Upon request, VineBrook will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship to the company.  We are also a Drug Free Workplace. As permitted by law, qualified applicants will also be required to pass a drug screening before beginning employment.

  • Nurse Supervisor

    3 weeks ago

    O Fallon, United States Encompass Health Full time

    The Rehabilitation Institute of Southern Illinois Hiring full time Nurse Supervisors! More personalized patient care More professional impact BE THE CONNECTION. In your role as nurse supervisor, you'll be the connection between more personal, exceptional care and the positive effect it has on patients. Take this chance to have an impact on each...

  • Nurse Supervisor

    2 weeks ago

    O Fallon, United States Encompass Health Full time

    Nurse Supervisor Career Opportunity Leading with Heart: Your Journey Starts Here Seeking a career that's both personally enriching and professionally rewarding, close to home? Encompass Health invites you into a welcoming space that feels like family, where your worth is embraced, fostering connections akin to lifelong friendships. As a Nurse Supervisor,...

  • Physical Therapist Assistant

    4 days ago

    O Fallon, United States HarmonyCares Full time

    About HarmonyCaresHarmonyCares is a leading provider of home-based primary care services, dedicated to delivering high-quality, coordinated healthcare to patients in the comfort of their own homes.Job SummaryWe are seeking a skilled Physical Therapist Assistant to join our team. As a PTA, you will provide physical therapy services to patients, communicate...

  • Senior Medical Assistant

    4 weeks ago

    O Fallon, United States BJC Health Full time

    Additional Information About the RoleCome join our team as a full-time Senior Medical Assistant with BJC Medical Group in Orthopedics located in Winghaven & St. Peters, MO this is a rare opportunity to join a great team!Outpatient $2,500 Sign-On Bonus Eligible40-Hours per week Day Shift Benefit EligibleNO CALL, NO WEEKENDS, NO HOLIDAYS OverviewBJC...

  • Physical Therapist

    3 weeks ago

    O Fallon, United States BJC HealthCare Full time

    Additional Information About the RoleDo not wait to apply after reading this description a high application volume is expected for this opportunity.Memorial Hospital in Shiloh is seeking a full-time Physical Therapist to work in our outpatient setting.  Our state-of-the-art facility offers a diverse patient population that includes opportunities for...

  • Physical Therapist Assistant

    1 month ago

    O Fallon, United States HarmonyCares Full time

    OverviewHarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission – To bring personalized,...

  • Physical Therapist

    4 weeks ago

    O Fallon, United States BJC HealthCare Full time

    Additional Information About the Role Memorial Hospital in Shiloh is seeking a full-time Physical Therapist to work in our outpatient setting. Our state-of-the-art facility offers a diverse patient population that includes opportunities for experience in orthopedic, sports medicine, neurologic, vestibular/balance and oncology rehab as well as specialty...

  • Clinical Nurse

    1 month ago

    O Fallon, United States BJC HealthCare Full time

    Job Description Additional Information About the RoleUnit – Emergency DepartmentFT NightsUp to $15,000 Sign–On BonusCompetitive Pay (See Career Ladder Information Below)BSN DifferentialShift DifferentialBenefits EligibleBJC RN Career Ladder – The BJC RN Career Ladder differentiates BJC as the place for nurses to work in the greater St. Louis area. This...

  • Aircraft Maintenance Supervisor

    4 weeks ago

    Fallon, United States Amentum Full time

    Job SummaryWe are seeking a highly experienced Aircraft Maintenance Supervisor to join our team at Amentum. As a key member of our maintenance team, you will be responsible for overseeing the maintenance of assigned aircraft, ensuring they are safe for flight and meet all regulatory requirements.Key ResponsibilitiesSupervise Maintenance Operations: Direct,...

  • Food Service Worker

    2 weeks ago

    Fallon, Nevada, United States Compass Group Careers Full time

    Job SummaryJob Title: Food Service WorkerJob Type: Full-time and Part-timeLocation: Churchill County School DistrictJob Description:Essential Duties and ResponsibilitiesPrepare and serve food to students and staff in a safe and efficient manner.Perform food preparation tasks such as washing, peeling, cutting, and seeding fruits and vegetables.Weigh and...

  • Housekeeper

    4 weeks ago

    O'Fallon, United States BJC Health Full time

    Additional Information About the RoleDaily Pay Available!Looking for a fulfilling job that lets you help patients in need? Look no further than Progress West Hospital! We're currently seeking  Housekeepers to join our team. As a Housekeeper, you'll provide a reassuring presence while cleaning patient rooms throughout our hospital. Join us in our...

  • Aircraft Maintenance Supervisor- VMG

    2 months ago

    Fallon, United States Amentum Full time

    The Maintenance Supervisor is responsible to the Maintenance Operations Manager/Maintenance Manager/Site Manager for the supervision of organizational level maintenance on assigned aircraft under contract to Amentum at NAS Fallon, NV. Direct, coordinate and monitor all maintenance/material actions necessary to retain or restore aircraft, material, equipment,...

  • Aircraft Maintenance Supervisor- VMG

    2 weeks ago

    Fallon, United States Amentum Full time

    The Maintenance Supervisor is responsible to the Maintenance Operations Manager/Maintenance Manager/Site Manager for the supervision of organizational level maintenance on assigned aircraft under contract to Amentum at NAS Fallon, NV. Direct, coordinate and monitor all maintenance/material actions necessary to retain or restore aircraft, material, equipment,...

  • L&D Tech

    1 month ago

    O'Fallon, United States BJC Health Full time

    Additional Information About the RoleGrow your PCT / OR career into the world of labor & delivery - experience miracles every day!6:30PM - 7:00AMPart-Time - 24 Hours / WeekHigh School Diploma or GED RequiredPCT or OR / Surgery Experience Preferred OverviewOpened in 2007, Progress West Hospital is BJC HealthCare’s newest hospital in St. Charles County,...

  • Guest Service Representative II P/T Night Audit w/ Benefits

    2 weeks ago

    Fallon, United States Navy Exchange Full time

    Join us as a Part-Time Guest Services Representative-Night Auditor at Navy Gateway Inn & Suites (NGIS) in Fallon, NV with the Navy Exchange Service Command. Regularly scheduled overnight shifts are required. ELIGIBLE FOR A $500 HIRING INCENTIVE (must meet eligibility req't) Start your career in support of the U.S. Navy and our fleet at large! Are you looking...

  • Child and Youth Program Operations Clerk

    5 months ago

    Fallon, United States Commander, Navy Installations Part time

    The CYP Operations Clerk performs a combination of duties related to one or more components of the CYP. Duties are related to record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies. These tasks are summarized below. Record Keeping and Reporting Prepares and maintains assigned reports,...

  • Operations Manager

    1 month ago

    O'Fallon, United States gpac Full time

    Operations Manager Join our family-owned company as an Operations Manager and be part of a team that values great benefits and flexible scheduling. As an Operations Manager, you will have the authority and responsibility to lead our operational activities, aiming to improve our processes and ensure excellent service across all areas of the company. Key...

  • Hostess/Cashier - Steakhouse/ Prep Cook

    3 months ago

    Fallon, United States Stockmans Casino Full time

    ** Hostess/Cashier - Steakhouse/ Prep Cook** **Job Category****:** FoodPrep, & Serving Related Occupations **Requisition Number****:** HOSTE003469 Showing 1 location **Job Details** **Description** The Cashier/Hostess or Host, is responsible for prompt, friendly, courteous, and professional service to our guest. Control the operation of the room during busy...

  • Lifeguard/Swim Instructor

    2 weeks ago

    Fallon, United States Churchill County NV Full time

    Job Title: Lifeguard/Swim InstructorWe are seeking a highly motivated and reliable individual to join our team as a Lifeguard/Swim Instructor at the Churchill County Aquatics Center.Job Summary:The successful candidate will be responsible for providing a safe swimming environment, enforcing pool rules and regulations, and delivering high-quality swim...

  • Mixologist

    4 days ago

    Fallon, Nevada, United States Dotty's Full time

    Job SummaryDotty's is seeking a skilled and customer-focused Mixologist to join our team. As a key member of our bar staff, you will be responsible for providing exceptional service to our patrons, ensuring a positive and memorable experience for all guests.Key ResponsibilitiesCustomer ServiceProvide exceptional customer service at all times, ensuring a...