Account Coordinator
2 weeks ago
Job Description
Job Description Salary:
We’re
looking for new stars to join our self-motivated, super valuable and almost magically talented team. Starmark is proud to follow Agile methodology agency-wide, so if you’re passionate, curious and love BIG Ideas, we’d love to hear from you.
Account Coordinator
Efficiently and effectively support the Account Team
As an Agile Team We Value:
Quick Daily Check-ins: facilitate collaboration, increase transparency, reduce noise, avoid waste
Solid Planning: Participate in project roadmaps, plan new stories with clients, plan your work in 2-week sprints
People Who Deliver: excellent work for our clients while working collaboratively
Being Able to Respond to Change: Plan for change, remain flexible, collaborate with team and client for success
Role Responsibilities:
Collaborates with agency subject matter experts
Assist Account Team to deliver quality, on-time deliverables to the Client.
Conducts competitive analysis
Serves as a brand ambassador to help ensure work reflects the brand
Assist in managing the internal agency process, daily tasks supporting the Account Team
Assist in organizing and maintaining all necessary records for assigned accounts, including initiating all paperwork for all jobs, maintaining historical files and supporting Account Director in updating the Account Plan
Remains knowledgeable of the status of assigned projects and helps to ensure work is completed accurately and on time.
Attends meetings as necessary to understand internal process and strategic discussions
Participates as required with new business research
Expectations:
Ability to work directly with client and team to build relationships
Balanced analytical and creative mindset
Strong written and verbal communication skills
Presentation skills
Exceptional organizational skills
Ability to manage multiple projects in an Agile, deadline-driven environment
Assisting in client day-to-day communication
Understanding internal process and procedures
Ability to communicate daily with the Account department
Passion for learning the latest technologies and techniques
Ability to thrive in a fast-paced, self-starter environment, juggling multiple tasks at once
Ability to work well with others and resolve conflict when necessary
Ability to learn clients business
Knowledge of traditional and digital technologies
Requirements:
Bachelor's degree in Communications, Advertising or Marketing or similar profession in Account Management
1-2 years experience in related advertising background
Previous internship experience within account service, a plus
Experience working directly with clients and/or in a client services role
Advanced computer skills
Attention to detail and ability to multi-task
Ability to work in a fast paced environment
Ability to be proactive and work well with others
Ability to communicate effectively with clients and team members
Benefits:
• Remote candidates within the US - travel required
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• 401(k)
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