User Experience Researcher

3 weeks ago

minneapolis, United States Robert Half Full time

User Experience Researcher

Industry: Fortune 500 Retail Company

Location: REMOTE but candidate must be local to Seattle, WA or Minneapolis, MN

Duration: 1-year contract

Pay rate: $48-$53/hr


As a Lead Experience Researcher in the Evaluative Practice, you will lead, plan, and conduct

formative and evaluative research to support our company in delivering amazing customer and employee experiences.


  • Independently plan, lead, and conduct formative and evaluative research in complex problem spaces
  • Plan and conduct complex research studies based on product strategy and knowledge gaps
  • Identify gaps and needs for new research studies based on understanding of product strategy
  • Partner with design and research leadership to inform decision-making
  • Contribute to product planning including OKRs, roadmaps, and strategy
  • Integrate data and analytics, experience measurement, experimentation, and evaluative practice in product spaces to impact product road maps
  • Triangulate data across qualitative work data, analytics experimentation efforts, and experience metrics to inform decision-making


Required Skills:

- Bachelors Degree in human-computer interaction HCI, cognitive science, user experience research, human factors, or related fields

- 6+ years of experience conducting formative and evaluative research or a combination of experience with an advanced degree in a related field.

- Experience independently planning and conducting a variety of formative and evaluative methodologies such as RITE studies, biometric testing, and advanced statistical analysis across multiple products.

- Able to develop and present research findings to drive the development of design specifications product strategy and inform design decisions.

- Experience integrating data and analytics, experience metrics, and experimentation into work.


Nice-to-have Skills:

- Deep understanding of and passion for Accessibility Testing

- Proficiency in quantitative UX research methods and analyses e.g. descriptive inferential statistics, regression analyses, experimental design

- Strong collaborative skills to work with designers, developers, and business leaders.

- Critical thinking and problem-solving skills with the ability to tackle complex UX challenges and handle ambiguity to drive results.

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