Benefits Coordinator

2 weeks ago


North Kingstown, Rhode Island, United States ConsultNet Technology Services and Solutions Full time
About ConsultNet Technology Services and Solutions

We are seeking a highly organized and detail-oriented Benefits Administrator / Receptionist Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional support to our clients and internal teams.

Key Responsibilities:
  • Process enrollments, terminations, plan changes, census changes, and billing changes in accordance with client requirements.
  • Prepare certificates and schedule pages, including any required endorsements for policies.
  • Respond to correspondence and phone calls from clients in a timely and professional manner.
  • Assist with special projects, including new group implementations and maintenance.
  • Cross-train on administrative functions to ensure seamless support.
  • Identify and report problems to management staff, suggesting resolutions with full documentation.
Requirements:
  • Excellent organizational and time management skills.
  • Detail-oriented with a strong focus on accuracy.
  • Exceptional communication skills, both written and verbal.
  • Proficient in Microsoft Office, Word, Excel, and Access.
  • Outgoing and customer-oriented with a passion for delivering exceptional service.
Qualifications:
  • Associate's degree or 2-5 years of experience in a comparable role.
  • Prior experience in the Group Benefits field is a plus, but not required.

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