Service Lane Manager

3 weeks ago


Wayzata, United States Lexus of Wayzata Full time

The Ed Napleton Automotive Group is looking for our next Lane Service Manager. Located at Lexus of Wayzata, come join and be part of an exciting team. We pay top dollar for Top talent. The Lane Service Manager is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer's vehicle in top shape.

Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

  • We pay top dollar for top talent.
  • Family Owned and Operated- 90+ years in business
  • Medical, Dental, and Vision Insurance
  • 401k and additional benefits
  • Accrued Vacation Time
  • Discounts on products, services, and vehicles
  • Extensive and ongoing training with specialists
Job Responsibilities:
  • Work with customers to ensure we meet and address all vehicle maintenance needs.
  • Write repair orders for customers with full transparency of cost and time estimates.
  • Provide exceptional and timely communication-keeping customers updated throughout the process.
  • Communicate frequently with Technicians and Parts to ensure timely completion of work.
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology
Job Requirements:
  • Experience in writing in repair orders.
  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology.
  • Previous Automotive Service Advisor Experience is a plus but not required.
  • 18+ years of age or older to comply with the company driving policy.
  • Minimum 3 years of experience as a Service Advisor

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
  • Service Lane Manager

    3 weeks ago


    Wayzata, United States Lexus of Wayzata Full time

    The Ed Napleton Automotive Group is looking for our next Lane Service Manager. Located at Lexus of Wayzata, come join and be part of an exciting team. We pay top dollar for Top talent. The Lane Service Manager is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in...

  • Service Lane Manager

    2 weeks ago


    Wayzata, United States Lexus of Wayzata Full time

    The Ed Napleton Automotive Group is looking for our next Lane Service Manager. Located at Lexus of Wayzata, come join and be part of an exciting team. We pay top dollar for Top talent. The Lane Service Manager is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in...

  • Service Manager

    4 weeks ago


    Wayzata, Minnesota, United States Lexus of Wayzata Full time

    Service Lane ExcellenceThe Lexus of Wayzata is seeking a skilled Service Manager to lead our Service Lane team. As a critical liaison between customers and technicians, you will play a key role in presenting vehicle repair recommendations and providing exceptional service to our clients.Key Responsibilities:• Communicate effectively with technicians and...


  • Wayzata, United States Chevrolet of Wayzata Full time

    The Ed Napleton Automotive Group is looking for our next Automotive Service Director.This is an exciting opportunity in a growing, fast-paced industry.Located at Napleton  Chevrolet of Wayzata, the Automotive Service Director is the leader of the Service Department within Napleton’s dealerships.This role drives the performance of the Service Area by...


  • Wayzata, Minnesota, United States Lexus of Wayzata Full time

    Job Summary: We are seeking an experienced Automotive Service Technician to join our team at Lexus of Wayzata. As a key member of our service department, you will be responsible for performing vehicle maintenance and repairs in accordance with dealership and factory standards.Key Responsibilities:Performing vehicle repair and/or maintenance work as outlined...


  • Wayzata, Minnesota, United States Lexus of Wayzata Full time

    Job DescriptionCustomer Experience ConciergeNapleton Automotive Group, a family-owned and operated business, is seeking a skilled Customer Service Representative to create a customer-friendly environment at Lexus of Wayzata. This individual must be accurate, customer-focused, and able to handle customer issues effectively.Previous dealership switchboard and...


  • Wayzata, United States Auto Collision and Repair Full time

    The Ed Napleton Automotive Group is looking for our next Automotive Collision Customer Service Specialist located at Wayzata Collision Center, the Automotive Collision Customer Service Specialist isresponsible for estimating and calculating the cost to repair a vehicle, to replace vehicle parts, or the entire vehicle. The Ed Napleton Automotive Group is...


  • Wayzata, United States Wagner Group Full time

    JOIN THE WAGNER FAMILY Thank you for your interest in Wagner. We always have our eyes open for talented people who want to learn, grow and expand their capabilities with Wagner. From start to finish, you'll enjoy a fun and colorful career at Wagner. Wagner is small enough that you matter and large enough for you to make a difference. Wagner believes that...


  • Wayzata, United States Juut Midwest, Inc. Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Guest Service Specialist SUPERVISOR: Assistant ManagerAt Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and the world at large. We use our...


  • Wayzata, United States Juut Midwest Inc. Full time

    POSITION TITLE: Guest Service Specialist SUPERVISOR: Assistant Manager At Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and the world at large. We use our vision and talent to generate...


  • Wayzata, Minnesota, United States Crew Carwash Full time

    About Crew CarwashCrew Carwash is a company that values its employees and customers. We strive to create a positive and safe work environment for our team members.Job SummaryWe are seeking a Customer Service Team Member to join our team. As a Customer Service Team Member, you will be responsible for providing excellent customer service, ensuring a clean and...


  • Wayzata, United States Lexus of Wayzata Full time

    Customer Experience Concierge Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real estate portfolio as well. Napleton is ranked 17th out of top 150 automotive groups in the U.S. for 2019 based on new car volume....


  • wayzata, United States Vaco Full time

    Essential Duties and Responsibilities:Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.Works both independently and within a dynamic team environment to provide...


  • wayzata, United States Vaco Full time

    Essential Duties and Responsibilities:Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.Works both independently and within a dynamic team environment to provide...


  • Wayzata, United States Vaco Full time

    Essential Duties and Responsibilities:Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.Works both independently and within a dynamic team environment to provide...


  • Wayzata, United States Lexus of Wayzata Full time

    Customer Experience Concierge Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real estate portfolio as well. Napleton is ranked 17th out of top 150 automotive groups in the U.S. for 2019 based on new car...


  • Wayzata, Minnesota, United States Waycrosse Full time

    Job OverviewWaycrosse, Inc. is seeking a highly skilled Investment Accounting Manager to lead our investment accounting team. The successful candidate will oversee the planning, activities, and delivery of investment data, accounting, and reporting.Key Responsibilities:Lead and manage the investment accounting team, ensuring timely and accurate data and...


  • Wayzata, Minnesota, United States FACE FOUNDRI Full time

    Job SummaryFACE FOUNDRI is seeking a highly skilled Front Bar Receptionist to create a welcoming and inclusive experience for every guest. The ideal candidate will demonstrate high standards of customer service, maintain standards of FACE FOUNDRI, and exceed sales goals.Key ResponsibilitiesCustomer Service: Demonstrate high standards of customer service and...


  • Wayzata, Minnesota, United States 360 Financial Full time

    About 360 FinancialWe are a dynamic and innovative wealth management and financial planning firm dedicated to helping clients achieve their financial goals. With over 29 years of experience, we serve over 1,200 families and manage over $600 million in assets.Job DescriptionWe are seeking a highly skilled and organized Senior Administrative Assistant to join...


  • Wayzata, Minnesota, United States Anthropologie Full time

    Job Title: Assistant Department ManagerThis role is an exciting opportunity to join our team as an Assistant Department Manager at Anthropologie. As a key member of our store leadership team, you will play a vital role in driving sales, building customer relationships, and fostering a positive store environment.Key Responsibilities:Customer Experience:...