Customer Service Associate

2 weeks ago


Marlborough, United States Savers | Value Village Full time
Description

Position at Savers / Value Village

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:

Comprehensive onboarding and training from day one.

In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:
  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

Savers is an E-Verify employer

222A East Main Street, Marlborough, MA 01752

  • Marlborough, United States Savers Value Village Full time

    Job DescriptionJob DescriptionJob Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...


  • Marlborough, Massachusetts, United States Waterford Fire Service Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Agent at Waterford Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...

  • Customer Service

    2 weeks ago


    Marlborough, United States ProKatchers Full time

    Job Title : Customer Service/Call Center Representative Specific Skills : Customer Service/ Call Center experience Education : Associate's degree or high school diploma/GED.

  • Customer Service

    2 weeks ago


    Marlborough, United States ProKatchers Full time

    Job Title : Customer Service/Call Center Representative Specific Skills : Customer Service/ Call Center experience Education : Associate's degree or high school diploma/GED.


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    About Savers | Value VillageSavers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.Job Title: Customer Service AssociateWe are seeking a Customer Service Associate to join our team at Savers | Value Village. As a Customer Service Associate, you will be responsible for...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    About Savers | Value VillageWe're a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. Our mission is to make a positive impact on the planet and local communities by redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.Job Title: Customer Service...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    About UsSavers | Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.Job SummaryWe are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team...


  • Marlborough, Massachusetts, United States Endless Energy New England Inc Full time

    {"h1": "Customer Care Associate - Appointment Setter", "p": "At Endless Energy New England Inc, we are seeking a highly skilled Customer Care Associate - Appointment Setter to join our team. As a key member of our customer-facing team, you will be responsible for scheduling appointments, managing databases, and coordinating with our technicians and comfort...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    {"h1": "Customer Service Associate", "p": "At Savers / Value Village, we're passionate about creating an awesome experience for our customers, donors, and team members. As a Customer Service Associate, you'll play a key role in delivering exceptional customer service, ensuring a positive shopping experience, and promoting our brand values.Our team is...


  • Marlborough, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...


  • Marlborough, Massachusetts, United States Savers | Value Village Full time

    About UsSavers | Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our BusinessWe operate a network of stores that supply gently-used, one-of-a-kind items to customers, while also supporting local nonprofit organizations through donations and funding.Our TeamWe're a...


  • Marlborough, Massachusetts, United States Purely Recruitment Solutions Ltd Full time

    Position: Optical AssistantLocation: MarlboroughEmployment Type: Permanent Full-timeCompensation: £18,532.80We are pleased to partner with our client in the search for customer-oriented professionals to join their vibrant and successful retail team. This position presents an exceptional opportunity for the right candidates to develop a rewarding career,...


  • Marlborough, Massachusetts, United States Compunnel Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team at Compunnel as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key...


  • Marlborough, Massachusetts, United States ProKatchers Full time

    Job Title:Customer Service/Call Center RepresentativeKey Responsibilities:• Provide exceptional customer service and support via phone, email, or chat• Respond to customer inquiries and resolve issues in a timely and professional manner• Collaborate with internal teams to resolve complex customer issues• Maintain accurate records of customer...


  • Marlborough, Massachusetts, United States ProKatchers Full time

    Job Title: Customer Service/Call Center RepresentativeKey Responsibilities:Provide exceptional customer service and support to clients via phone, email, and chat.Resolve customer complaints and concerns in a professional and timely manner.Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.Stay...


  • Marlborough, Massachusetts, United States Compunnel Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team at Compunnel as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key...


  • Marlborough, Massachusetts, United States ProKatchers Full time

    Job Title:Customer Service/Call Center RepresentativeKey Responsibilities:• Provide exceptional customer service and support via phone, email, or chat• Respond to customer inquiries and resolve issues in a timely and professional manner• Collaborate with internal teams to resolve complex customer issues• Maintain accurate records of customer...


  • Marlborough, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 392119 external USA-MA-Marlborough Address: USA-MA-Marlborough-193 Boston Post Road, Route 20 Store Code: Store 08004 Customer Service (7239981) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a...


  • Marlborough, United States Hannaford Supermarkets Full time

    Address: USA-MA-Marlborough-193 Boston Post Road, Route 20 Store Code: Store 08004 Customer Service (7239981) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which...


  • Marlborough, United States Select Source International Full time $22 - $23

    Job DescriptionJob DescriptionTop 3 skills - salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applicationsResponds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites...