Bilingual Eligibility Representative
3 weeks ago
Role Summary:
Bilingual Eligibility Representatives work onsite with our hospital client staff, patients and other team members while interviewing patients to determine program eligibility. Bilingual Eligibility Representatives conduct analysis of patients' potential reimbursement and partner with patients to ensure complete understanding of benefits application process. Bilingual Eligibility Representatives partner with team members and client to ensure that patients' and client’s needs are met.
Schedule will be: Tuesday - Saturday 8 am to 4:30 pm.
Learn more about this position by watching a short interview with a current Centauri associate:
Role Responsibilities:
• Meet with under-insured or uninsured patients to explore & identify all possible eligibility program solutions/options
• Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
• Interview patients; conduct analysis of potential reimbursement, and determine eligibility
• Introduce services, sets expectations for process and communication to ensure patient understanding
• Partner with patients to ensure patient understanding of process and assist with any questions during the application process
• Obtain and manage all needed forms from patients, and follow up throughout process
• Identify any additional patient needs and direct them to appropriate agencies for assistance
• Leverage technology and account processing workflows; maintains data integrity with accurate and concise documentation in systems
• Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
• Provide strong client service and collaboration with the team
• Understand and agree to role-specific information security access and responsibilities
• Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
• Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
• 2+ years customer service experience
• Must be fluent in Spanish (speak, read, write)
• Must be able to work onsite at hospital facility
• Must be able to work: Tuesday - Saturday 8 - 4:30 pm
• Outstanding communication skills and desire to provide excellent customer service
• A strong concept of patient advocacy and the desire to help someone every day
• A strong work ethic, ability to work independently while making a difference
• Strong computer skills and the ability to multitask while working in a fast-paced environment
• A positive outlook and eagerness to learn
• Consistent punctuality and attendance
• Healthcare experience, patient contact experience a strong plus
#indeed3
We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities. This position is bonus eligible in accordance with the terms of the Company’s plan.
Centauri currently maintains a policy that requires several in-person and hybrid office workers to be fully vaccinated. New employees in the mentioned categories may require proof of vaccination by their start date. The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is bonus eligible in accordance with the terms of the Company’s plan.%2058168% %%sales%%
-
Bilingual Eligibility Representative
4 weeks ago
Phoenix, AZ, United States Centauri Health Solutions Full timeCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...
-
PHOENIX, United States Wells Fargo & Company Full timeSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, Customer Service Representative, Customer Service, Bilingual, Associate, Customer Experience, Representative,...
-
Phoenix, United States Wells Fargo Full timeSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, Customer Service Representative, Customer Service, Bilingual, Associate, Customer Experience, Representative,...
-
Customer Service Representative
2 weeks ago
Phoenix, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Customer Service Representative, Customer Service, Spanish, Bilingual, Client Service, Representative, Retail,...
-
Bilingual Outside Sales Representative
1 week ago
Phoenix, United States Indoor Media Full timeHunters/High Volume Cold Callers Needed!!! Short Sales Cycle. Start Making Money Right AWAY!!! Earn the Highest Commissions in the Industry!!! We are looking for a Bilingual in Spanish Sales Representative, someone who is proactive, money motivated and looking for a long-term career in Sales. If this sounds like you please apply! Indoor...
-
Lead Customer Service Representative
2 weeks ago
Phoenix, United States CorVel Full time** Lead Customer Service Representative -Bilingual** **Job Category****:** Administrative (Field) **Requisition Number****:** LEADC04500 Showing 1 location **Job Details** **Description** JOB SUMMARY Corvel is seeking a Bilingual Lead Customer Service Representative. The Bilingual Lead Customer Service Representative must possess the ability to establish and...
-
Phoenix, United States Activ8 Recruitment & Solutions Full timeA global leader of Semiconductor Manufacturing Equipment is seeking an experienced Japanese Bilingual Semiconductor Sales Representative a job opportunity located in the Phoenix, AZ area.Responsibilities of Japanese Bilingual Semiconductor Sales Representative:Provide technical knowledge of Semiconductors to assist sales team in their projectsOversee...
-
Phoenix, United States Activ8 Recruitment & Solutions Full timeA global leader of Semiconductor Manufacturing Equipment is seeking an experienced Japanese Bilingual Semiconductor Sales Representative a job opportunity located in the Phoenix, AZ area.Responsibilities of Japanese Bilingual Semiconductor Sales Representative:Provide technical knowledge of Semiconductors to assist sales team in their projectsOversee...
-
Phoenix, United States TransPerfect Full timeTransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Must be bilingual in both French and English to be qualified for this role. Location: 4809 E. Thistle Landing...
-
Bilingual Customer Service Representative
3 days ago
Phoenix, United States azblue.com Full time**Bilingual Customer Service Representative - Remote** **Job Description** Blue Cross Blue Shield of Arizona is a local, independent Blue Cross Blue Shield Association and a not-for-profit health insurance company headquartered in Phoenix. Founded in 1939, the company has more than 2,500 dedicated employees throughout its Phoenix, Tucson, Chandler and...
-
Eligibility Specialist-Central Ave
2 weeks ago
Phoenix, United States Terros Full timeEligibility Specialist-Central Ave Job Locations US-AZ-Phoenix Job ID 2024-9371 # of Openings 1 Category Behavioral Health/Social Work Program Recovery Clinics Weekly Hours 40 Overview Terros Health is pleased to share an exciting and rewarding opportunity for a Eligibility...
-
Phoenix, United States Chubb Full timeCombined Insurance, a Chubb Company, is seeking a Bilingual Worksite Representative to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of 100 years. Come join our team of hard-working, talented professionals! Job Summary Often the first point of contact for customers, the Bilingual...
-
Eligibility Specialist-Central Ave
1 week ago
Phoenix, United States Terros Full timeEligibility Specialist-Central AveJob Locations US-AZ-PhoenixJob ID 2024-9371# of Openings 1Category Behavioral Health/Social WorkProgram Recovery ClinicsWeekly Hours 40OverviewTerros Health is pleased to share an exciting and rewarding opportunity for a Eligibility Specialistat our Central Ave location. Reporting to the Director of Eligibility and...
-
Eligibility Specialist-Central Ave
2 weeks ago
Phoenix, United States Terros Full timeOverview: Terros Health is pleased to share an exciting and rewarding opportunity for a Eligibility Specialistat our Central Ave location. Reporting to the Director of Eligibility and Enrollment, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this...
-
Phoenix, United States Consumer Cellular Full timeBilingual Customer Service Representative - North Phoenix (240169) **Who We Are** Consumer Cellular is proud of our Company culture based on a foundation of happy employees, focusing on doing the right things and ultimately enjoying what we do and who we do it for. Over the past two decades, we have been laser focused on creating an experience for customers...
-
Phoenix, United States Wells Fargo Full timeAbout this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides...
-
Phoenix, United States Wells Fargo Full timeAbout this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides...
-
Bilingual Patient Service Representative
1 week ago
Phoenix, United States Centauri Health Solutions Full timeCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...
-
Bilingual Patient Service Representative
6 days ago
Phoenix, United States Centauri Health Solutions Inc Full timeCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...
-
Eligibility Specialist-Central Ave
2 weeks ago
Phoenix, United States Terros Health Full timeOverview Terros Health is pleased to share an exciting and rewarding opportunity for a Eligibility Specialist at our Central Ave location . Reporting to the Director of Eligibility and Enrollment, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of...