Principal Product Manager, Gusto Pro

2 weeks ago


San Francisco, United States The Product Folks Full time

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.Your ResponsibilitiesOwnership: Lead product discovery to uncover/deeply understand customer problems and test risky assumptions. Create a long-term vision and strategy that defines the big problems we can solve well with durable competitive advantageNorth Star: Drive Gusto Pro to become the single best platform for mid-size accounting firms to run & scale their payroll, compliance & advisory services, enabling them to achieve sustainable growth and maximize profit margins.Collaborate: Partner closely with Engineering, Design and Data Science on all stages of the product development process, and to create an environment of customer obsession, drive contribution & excitement on the vision and roadmap. Also closely partnering with Sales, Product Marketing and other cross-functional teams to take products to market successfully and create effective feedback loopsExplore and apply emerging technologies such as generative AI to innovate on the best ways to solve customer problemsRapidly execute and iterate with an emphasis on user delight, impact, and learning. Regularly take risks and make calculated tradeoffsDefine, measure, and improve key product and business metricsRequired Skills and Experience8+ years of hands-on Product Management experienceProven track record of building products customers love in rapidly scaling companiesThe intangibles: Natural curiosity, grit, customer obsession, and attention to detailStrong product discovery and analytics skillsThe ability to tell a compelling story that drives alignment and inspires actionA passion for helping small and medium size businessesExperience building AI-driven features is big bonusApply for the best PM roles or post a job if you have an opening at your company.The Product Folks is a volunteer-driven community of PMs and enthusiasts who are passionate about making an impact and help everyone grow together. #J-18808-Ljbffr



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