Optimization Consultant

2 weeks ago

Durham, United States bioMerieux Inc. Full time


Field Associate Lab Optimization Consultant


Location: Field, United States

Position Type: Unfixed Term

Job Function: Customer Service



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A world leader in the field of in vitro diagnostics for more than 60 years, bioMerieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.

In North America we have more than 6,200 team members across 11 sites or subsidiaries, including Salt Lake City-based BioFire Diagnostics and one subsidiary in Montreal, Canada.

Come and join a family-owned global company with a long-term vision, and a human-centered culture.



Description

Position Summary:This is a field based role supporting the US, including Hawaii and Alaska, and Canada. Overnight travel is frequent and required with an anticipated 50-70% and can include 3-4 overnights a week at times. Candidates must be willing and able to travel when needed. The Lab Optimization Associate Consultant is primarily responsible for performing all Pre-Work associated with delivering Laboratory Optimization services (projects) to bioMerieux customers. As an Associate Consultant, you will learn the ‘delivery‘ of project tasks and functions. Delivery is primarily performed using the Kaizen format and Lean Six Sigma methodology in clinical laboratories. You will work with customers to extract data from various sources and get the customer ready for the Kaizen projects. You will work extensively with customers to understand their current process and collaborate and hand off the projects to the consultant team. As an Associate Consultant, you will focus 80% of your time on the Pre-Work and 20% of collaborating/learning the Kaizen/Assessment projects. Primary Responsibilities:
  • Responsible for gathering the required data, SOP‘s, and other materials needed for the LO projects.
  • Effectively Collect data: Time and Motion, Cycle times, etc.
  • Analyze large data sets using Minitab and Excel.
  • Schedule Laboratory Optimization Solutions and projects, participate on CIC and PM calls.
  • Understand and shape client requirements into Laboratory Optimization solutions.
  • Perform basic data analysis and support the needs of the team in the field and on projects.
  • Build and maintain the customer relationship to promote change, ensuring customer relationships are strengthened to achieve and/or exceed optimization in the workflow.
  • Build and develop a relationship with the Sales team to promote Lab Optimization services with instrument sales.
  • Learn the CRM process to manage pipeline, events, tasks, and all LO processes as directed.
  • Meet a minimum of time preparing & supporting the team to deliver projects and learning to lead projects.
  • All other duties as assigned.
Education, Skills, & Experience:
  • Bachelor‘s degree in Medical Technology or related field with 3+ years‘ experience in clinical laboratory setting required.
    • Clinical Microbiology experience is highly preferred
    • 1 year Laboratory Management, Section Lead or Supervisor experience preferred.
    • Lean Six Sigma certification a plus.
    • Laboratory Consulting experience a plus.
    • Experience in continuous improvement, process analysis, laboratory operations, data management and analysis, laboratory automation, systems integration and implementation preferred.
    • WASP/Lab Automation experience is a plus
    • Previous training experience is a plus

#LI-US



Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at .


BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant‘s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux‘s or its affiliates‘ application process by contacting us via telephone at , by email at , or by dialing 711 for access to Telecommunications Relay Services (TRS).



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