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Host

2 months ago

The Villages, United States The Villages Full time

Within the spirit of “Making People’s Dreams Come True”, this position is responsible for coordinating the dining room personnel, scheduling reservations, seating guests, and maintaining a clean and sanitary environment for the guests. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.

Part Time, On Site Position
Competitive salary based on experience: Starting at $12.00 an hour

Responsibilities:

  • Answer the phone with the proper greeting.
  • Schedule dining reservations and arrange parties or special services for diners.
  • Use paging systems/waiting lists accurately.
  • Provide accurate wait time quotes.
  • Greet guests, escort to tables, and provide menus.
  • Seat guests according to an assigned seating plan or rotation.
  • Coordinate activities of dining room personnel to ensure prompt and courteous service to patrons.
  • Inspect dining room serving stations for neatness and cleanliness.
  • Replenish linens and other dining room supplies for tables and serving stations.
  • Prepare non-alcoholic beverages and expedite food orders.
  • Create a positive experience at the front door.
  • Bus and sanitize tables as needed.
  • Open doors, where applicable.
  • Answer questions - accurately and politely.
  • Maintain a clean and organized waiting area.
  • Direct guests to areas and restrooms.
  • Assemble to-go orders if needed.
  • Provide restaurant information as needed.
  • Monitor the restaurant’s atmosphere.
  • Complete restroom checks as needed.
  • Assist other employees as needed.
  • Perform all opening, running, and closing duties.
  • Master service skills such as guest service focus, position knowledge, stay's organized, follows service standards.
Education & Experience Requirements:
  • No prior experience or training required
  • Must be 18 years of age