Asset Protection Coordinator

2 weeks ago

San Francisco, California, United States Luxottica Full time

Date: Jan 17, 2025

Location: San Francisco, CA, US, 94123

Requisition ID: 873209
Position: Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

GENERAL FUNCTION

The Asset Protection Coordinator reports to the Asset Protection Manager/Supervisor of the Facility. The AP Coordinator is available to work varied shifts as needed by the Business-Critical Area of Asset Protection. The AP Coordinator monitors the Access Control System; building CCTV System and investigates internal / external theft concerns. The AP Coordinator is responsible for individual assignments and projects from time to time as designated by their supervisor, the AP Manager/Supervisor of the Facility.

MAJOR DUTIES & RESPONSIBILITIES

  • Identifies incidents of theft and fraud (Internal / External).
  • Monitors and reviews CCTV.
  • Analyzes collected data (i.e. – Metrics, Exterior Patrols, Access Control).
  • Conducts training classes (i.e. - Orientations).
  • Drives a "shrink elimination" culture in the facility.
  • Prepares accurate and detailed case reports.
  • Documents investigations, recoveries and losses.
  • Preserves evidence.
  • Interacts with law enforcement and Brand Asset Protection.
  • Testifies in criminal and civil court actions.
  • Reports any hazardous or unsafe condition to the Manager on Duty (MOD).
  • Carries out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers and the Company.

BASIC (REQUIRED) QUALIFICATIONS

  • High School Diploma or equivalent
  • 2+ years retail Asset Prevention / Retail Loss Prevention experience
  • Possess and demonstrate good oral and written communication skills
  • Demonstrate good time-management and prioritization skills
  • Demonstrate the ability to detect and evaluate unusual behavior and circumstances
  • Demonstrate and maintain excellent customer service levels with all whom they come in contact with
  • Ability to interact with all levels of management and civil authorities as necessary
  • Knowledge of basic computer office tools such as Word, Excel and Outlook.
  • Open availability, able to work nights and weekends.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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