IT Support Specialist
5 days ago
We are seeking a highly skilled and experienced IT Support Specialist to join our team at HCL Technologies Limited - Business Services. As a Desktop Support Technician, you will be responsible for providing top-notch hardware and software support to our employees and clients.
Key Responsibilities- Provide remote and on-site technical support for hardware and software issues
- Troubleshoot and resolve complex technical problems
- Install, configure, and maintain computer systems, printers, and other equipment
- Coordinate with internal teams and external vendors to resolve technical issues
- Develop and maintain technical documentation and knowledge base
- Participate in on-call rotation to provide 24/7 support
- 3-5 years of experience in IT support, with a focus on desktop support
- Strong knowledge of Windows and Macintosh platforms, including imaging and deployment
- Experience with network concepts, including TCP/IP, DNS, and Active Directory
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Experience with help desk software and ticketing systems
- MCP and A+ certifications
- Experience with PC-based software, including Microsoft Office and GSuite
- Knowledge of networked printer concepts and queue creation
- Ability to work extended hours or a modified schedule to support planned activities or emergency situations
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Travel Nurse RN Specialist
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IT Support Specialist
4 days ago
Rochester, New York, United States HCL Technologies Limited - Business Services Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at HCL Technologies Limited - Business Services. As a Desktop Support Technician, you will be responsible for providing top-notch hardware and software support to our employees and clients.Key ResponsibilitiesProvide remote and on-site technical support for...
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