Patient Services Representative
2 weeks ago
DescriptionPatient Service Representative The PSR is the first touchpoint of the organization when patients call the clinic or visit the clinic in person. The PSR is a crucial link between the patient and the clinical care team. They must work collaboratively with the clinical care team in support of direct patient services, exhibiting flexibility and a "can do" attitude. Patient care and services are the key priorities in this position requiring the PSR to serve as a liaison between internal / external departments and the care center, with the goal of fostering an environment that promotes patient comfort and trust.Position Qualifications/Essential Functions: Welcomes and greets patients/clients/visitors to the clinic in a manner that is helpful and friendly; determines purpose of visit and directs patients/clients/visitors to appropriate person or department(s) Maintains great customer service at all times and resolves conflict and issues at the time they occur Schedules appointments for patients and updates any patient information in the EMR as needed Conducts daily outreach (Phone, email, mail, etc.) to remind patients of next day appointments and proactive outreach as directed by clinic leadership Performs day-to-day administrative functions and general office duties Collects and processes payments at time of service Answers numerous phone calls while embedding the Urgent/Emergent protocols and using a multi-line system while maintaining a high level of customer service Contacts insurance companies or other associated companies as needed for patient care. Verifies patient eligibility for clinical services and insurance, collects patient copay when appropriate Attends and participates in team meetings and huddles. Collaborates in developing team priorities Exercises problem-solving and conflict resolution skills when handling patient concerns and refers patient to appropriate designated personnel as needed Adheres to all clinical policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords in strict confidentiality Must exercise the utmost diplomacy and tact to provide excellent customer service to patients Practices confidentiality and privacy protocols in accordance with clinical policies and HIPAA requirements Manages office supplies while being fiscally responsible Performs other duties as assigned Additional Qualifications: Advanced phone skills; able to effectively relate via telephone and in-person to serve the needs of patients/clients/visitors in an efficient and productive manner Additional language abilities are preferred. Willingness to work a variety of shifts, including early mornings, evenings and weekends Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards Intermediate computer knowledge and skills Education/Experience: High School diploma or GED required Associate Degree or higher is preferred Minimum 1-2 years' experience working in a customer service setting, medical office preferred Answering multiple phone line system in highly confidential environment Computer proficient (MS Office Suite and EMR) with the ability to type a minimum of 45 WPM Demonstrated Attributes: Exceptional interpersonal customer service skills Exceptional verbal and written communication skills Ability to maintain professionalism at all times when working with staff, patients, and clients Must demonstrate cultural sensitivity and the ability to work with diverse people groups Ability to multi-task and work well under pressure with minimal supervision High attention to detail and ability to problem solve using critical thinking skills Must be flexible and accommodate the changing needs of the clinic Demonstrate an understanding of and commitment to The Vera Way by practicing its key components of empathetic listening, mindfulness, continuous learning, a coach approach, innovation, adaptability and resilience with all members of Vera's staff, clients and patients Employee Health Requirements: Documentation of Hep B vaccination or proof of immunity (titer). Documentation of proof of a negative TB test in the last 90 days before start-date. We require CPR certification (BLS) pre-hire and ongoing Documentation of annual influenza and COVID-19 vaccinations in compliance with company policy Compensation: $18-$23/hr. & bonus eligible (national average, premium markets may vary)
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Patient Service Representative
2 months ago
Stevens Point, United States Joints In Motion Medical Llc Full timeAre you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...
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Patient Service Representative
2 months ago
Stevens Point, United States Joints In Motion Medical Llc Full timeAre you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...
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Patient Service Representative
18 hours ago
Stevens Point, United States Joints In Motion Medical Llc Full timeAre you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...
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Patient Service Representative
3 months ago
East Newport, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Service Representative
3 weeks ago
High Point, United States Atrium Health Full timeOverview ***These positions are on-site only*** JOB SUMMARY: The Patient Services Representative I puts their heart into their work every day. Our representatives lead with empathy and are passionate about showing compassion, ensuring quality work, and providing patients with a stress-free experience while they are registered for healthcare services....
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Patient Service Representative
2 months ago
East Lansing, United States US Derm Support Roles Full timeOverviewCome join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!SummaryThe Patient Service Representative is responsible for the patient check-in process,...
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Patient Service Representative
3 months ago
East Hartford, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable...
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Patient Services Representative
5 days ago
Somers Point, United States Shore Medical Center Full timePosition SummaryResponsible for scheduling, pre-registration and verification of benefits for hospital patients. Determines if patient's benefits will cover services provided by Shore Medical Center, level of assistance for patients who have insufficient insurance coverage and identifies patients who have financial responsibility after insurance....
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Patient Service Representative
2 weeks ago
East Amherst, United States EXCELSIOR ORTHOPAEDICS GROUP Full timeJob DetailsJob LocationExcelsior Orthopaedics East Amherst NY - East Amherst, NYPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$16.50 - $29.70 HourlyTravel PercentageNoneJob ShiftDayDescriptionJob SummaryThe Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for...
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Patient Service Representative
2 months ago
East Lansing, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
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Patient Service Representative
4 days ago
East Lansing, United States US Derm Support Roles Full timeOverview Come join our team! We have an immediate need for a Patient Service Representative in our East Lansing, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...
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Patient Service Representative
3 weeks ago
High Point, United States Atrium Health Full timeOverview ***This position is on-site only*** LOCATION: 1814 WESTCHESTER DRIVE, High Point JOB SUMMARY: The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or...
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Patient Service Representative
1 week ago
East Amherst, United States EXCELSIOR ORTHOPAEDICS GROUP Full timeJob DetailsJob Location Excelsior Orthopaedics East Amherst NY - East Amherst, NY Position Type Full Time Education Level High School Salary Range $16.50 - $29.70 Hourly Travel Percentage None Job Shift Day DescriptionJob Summary The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are...
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Patient Services Representative
3 weeks ago
Somers Point, United States Axia Women's Health Full timeAt Axia Women's Health,recognized as a Great Place to Work for a 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly...
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Patient Services Representative
3 months ago
Somers Point, United States Axia Women's Health Full timeAt Axia Women's Health,recognized as a Great Place to Work for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. Our rapidly growing...
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Patient Service Representative
3 months ago
East Brunswick, United States Regional Women's Health Group Full time** Patient Service Representative** **Job Category****:** none **Requisition Number****:** APPOI004456 Showing 1 location **Job Details** **Description** Axia Women's Health is one of the largest independent women's health care groups in the United States, and is on a mission to create a more caring, more connected, and more progressive womens healthcare...
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Patient Service Representative
3 months ago
East Dublin, United States Southeast Primary Care Partners Full timeJob Type Full-time Description At Southeast Primary Care Partners and Southeast Medical Group, we strive to be the industry's leading healthcare provider and employer of choice. We welcome professionals enthusiastic about joining an organization with boundless opportunities and an unmatched purpose. Our mission is to provide the best quality healthcare and...
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Patient Services Representative
1 month ago
Somers Point, United States Axia Women's Health Full timeOceanside Somers Pnt 599 599 Shore Rd Suite 101 Somers Point, NJ 08244, USA Oceanside Somers Pnt 599 599 Shore Rd Suite 101 Somers Point, NJ 08244, USA Oceanside Somers Pnt 829 829 Shore Rd Somers Point, NJ 08244, USA Oceanside Somers Pnt 829 829 Shore Rd Somers Point, NJ 08244, USA Oceanside- Cape May 605 US 9 Suite 4 Cape May Court House, NJ 08210,...
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Patient Service Representative
16 hours ago
East Newport, United States ZOLL LifeVest Full timeJob Opportunity: Patient Service RepresentativeAbout the Role:ZOLL LifeVest, a leading manufacturer of lifesaving medical technology, is seeking a Patient Service Representative to join our team as an independent contractor. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest, a wearable...
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Patient Services Representative
3 weeks ago
East Hanover, United States Randstad Life Sciences Full time $27 - $28Job DescriptionJob DescriptionTitle: Specialist – Case Manager/ Patient Service RepresentativeDuration: 06 Month Contract (Hybrid)Location: East Hanover, NJMax PR: $27.00Job Overview:The Case Manager will provide assistance to patients and healthcare professionals when initiating treatment of a Novartis therapy. Responsibilities include navigating through...
