Lead Housekeeper

1 month ago

Virginia Beach, United States Vacasa Full time

Why VacasaWe started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals-so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests. What we're looking forWe're searching for an exceptional individual to join our team as a Lead Housekeeper. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes. This person will supervise a small group of housekeepers and work closely with the local management team. While this position is considered part-time, you may have the opportunity to obtain full-time employment based on your skill set and the company's growth. Hours can and will vary weekly and seasonally based on business needs.Compensation$18 / hour More benefits and company perks information belowWhat you'll doProfessionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standardsSweeping, vacuuming, mopping, dusting, and washing all surfaces Move all reasonably portable furniture in rooms to clean under and behindAssist with laundry as neededCreate a welcoming environment for our guests and owners by ensuring homes are clean and cared forAssist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the managerProvide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager and Human ResourcesIdentify and note any damages to homes. Create maintenance tickets as necessaryManage, mentor, train, and support a small group of HousekeepersEnsure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage.Perform inspections of cleans completed by HousekeepersTouch-up cleans as neededEstablish and maintain open, collaborative relationships with team members and management team Correspond on a regular basis with your local management team and team membersBe available and willing to assist your colleagues and management team when necessary Provide cross-coverage for your manager and Co-Lead Housekeeper(s) when necessaryCollect and remove trash and debris Meet and maintain required Housekeeping metrics Attend all mandatory individual and team meetingsReplenish consumable items such as soaps and paper productsMaintain hot tubs as needed; no experience necessary - we offer on-site trainingOther responsibilities as assigned - because every day looks different The skills you'll needReliable transportationSmartphone and personal email addressDriving inclement weather conditions as requiredAvailability to work Sunday through Saturday, early mornings and evenings as needed.Ability to work well under pressure in a fast-paced environment Lead by example while embodying our company values Highly responsive and reliable Strong attention to detailPrior housekeeping experience preferred although we can teach you the Vacasa standardAbility to stand, sit, and walk for an extended period of time. Reach overhead and below the waist Push, pull, and lift less than or equal to 20 pounds Bend, stoop, squat, kneel, and twist Adhere to all company policies and procedures Reasonable comfort level with computers and smart devicesAccess to the internet and the ability to check your email on a daily basisWhat you'll getHealth/dental/vision insurance-100% coverage option Employer Sponsored & Voluntary Supplemental Benefits401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending AccountsPaid vacation & sick daysPaid holidays Paid parental leave after one year of tenure Employee Assistance ProgramCareer advancement opportunitiesEmployee discounts All the equipment you'll need to be successfulGreat colleagues and culturePlease visit our careers page to review our full benefits offeringsVacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.An offer of employment for this role will be contingent upon the successful completion of a background check.

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