Desktop Support Technician
3 weeks ago
We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences. Key Responsibilities Technical Support Provide timely support for hardware and software issues for both Windows and Mac environments Troubleshoot remotely using VNC and KVM switch Reimage systems, install OS and standard software (onsite and remote) Coordinate warranty support with Dell and schedule onsite service when needed Resolve common technical issues, including: Network connectivity System crashes/blue screens Printing problems Virus removal Basic administration and troubleshooting of: DHCP / DNS Active Directory VPN and remote access tools Windows domain account issues Wireless connectivity and hotspots Collaborate with the network team on basic troubleshooting tasks Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures > Customer Service Deliver prompt and courteous user support via: Wolken ticketing system (incident resolution and device lifecycle tasks) Google Chat and Gmail (Outlook familiarity is a plus) Zoom Calling and Zoom video conferencing Maintain a positive user experience with clear communication and professionalism Asset & Inventory Management Maintain accurate records of hardware assets Ensure timely deployment, collection, and tracking of end-user devices Special Projects & Additional Duties Assist with software and process testing and validation Create clear, user-friendly technical documentation ·Provide 1:1 or group technical training (remote or in-person) Support office signage placement and daily ticket review/assignment tasks May require occasional travel to other office locations Work Schedule & Benefits ·Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch) ·No weekend or after-hours support expected (exceptions for special projects) Benefits include: Paid holidays, vacation, and sick leave 401(k) plan Medical, dental, and vision insurance Structured onboarding and training Modern workspaces and innovative technology Supportive, team-oriented culture with strong work-life balance Qualifications 1–2+ years in a desktop support or corporate helpdesk environment preferred Technically inclined and eager to learn new tools and platforms Clear and concise communicator with the ability to explain technical concepts to non-technical users Familiar with Windows 10/11; Mac OS experience is a plus Skilled in teamwork and conflict resolution in a professional setting Self-starter with strong follow-through and attention to process Able to work independently while following team procedures and protocols #J-18808-Ljbffr
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Desktop Support Technician
7 days ago
San Jose, California, United States JT Solutions Full time $40,000 - $80,000 per yearJob Title: Desktop Support TechnicianTeam: Service DeskLocation: San Jose, CACompensation: $18 - $20 per hourHours: Full TimeWhen our clients need solutions, we're there 24/7 to assist them with outstanding service and support. That's why we're looking for a savvy, professional Desktop Support Associate to join our amazing team at Level Up MSP. In this...
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Entry Level Desktop Support Technician
3 weeks ago
San Jose, United States CoreTechs Full timeDesktop Support Technician San Jose, CA 95131 - Onsite SUMMARY: A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and...
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On‑Site Desktop Support Technician
2 weeks ago
San Jose, United States Worldwide TechServices LLC Full timeA leading technology services provider is seeking a Dynamic PC Support technician in San Jose, California. This role involves troubleshooting and repairing desktops and laptops, providing customer support, and meeting service levels. Ideal candidates have a technical school certification and relevant experience, along with strong communication skills. The...
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Entry Level Desktop Support Technician
2 weeks ago
San Jose, CA, United States CoreTechs Full timeDesktop Support Technician San Jose, CA 95131 - Onsite SUMMARY: A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and...
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Entry level Desktop Support Technician
3 weeks ago
San Jose, United States Pop-Up Talent Full timeDesktop Support TechnicianSan Jose, CA 95131 – OnsiteSUMMARY:A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and...
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Entry level Desktop Support Technician
6 days ago
San Jose, United States Pop-Up Talent Full timeDesktop Support TechnicianSan Jose, CA 95131 – OnsiteSUMMARY:A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and...
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Entry level Desktop Support Technician
2 weeks ago
San Jose, CA, United States Pop-Up Talent Full timeDesktop Support Technician San Jose, CA 95131 – Onsite A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. Provide hardware and software support – In an efficient and professional manner, assist users issues Special Projects – Various tasks and other...
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Entry level Desktop Support Technician
1 week ago
San Jose, United States Pop-Up Talent Full timeDesktop Support TechnicianSan Jose, CA 95131 – OnsiteAny additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.SUMMARY:A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will...
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Desktop Support Technician
2 weeks ago
San Jose, United States GDR Group Full timeDescription We kindly ask that recruiters, agencies, and third parties do not contact us regarding this role. We are only considering applications submitted directly by candidates. Location: Primary assignment at a designated client site located in San Jose, California This role may support additional nearby client locations within the same city or region,...
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Desktop Support Technician
3 weeks ago
San Antonio, United States Compunnel Full timeThe Desktop Support Technician (Tier 1) provides intermediate-level maintenance and support for client desktop and laptop computers. The role includes identifying and resolving customer issues, installing and configuring software and hardware, and providing end-user support and training. This position ensures smooth operation and user satisfaction through...
