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jira administrator

4 weeks ago

Dearborn, United States Epitec, Inc. Full time

Epitec



POSITION:

Jira Administrator



JOB TYPE:

Jira Administrator



LOCATION:

Dearborn, MI



JOB SUMMARY FOR JIRA ADMINISTRATOR:



Position Description:

Manages user accounts, roles, and permissions within Jama Connect.

Configures and maintains Jama Connect workflows, including custom fields, forms, and integrations.

Implements and maintains security policies and access controls.

Monitors system performance and identify potential issues.

Designs and implements solutions to improve data management, reporting, and automation within Jama Connect.

Identifies opportunities to improve Jama Connect workflows and processes through automation and custom development.





RESPONSIBILITIES FOR JIRA ADMINISTRATOR:



Collaborates with teams to understand their requirements and translate them into technical solutions.

Creates and maintains documentation for custom developments in form of confluence pages.

Provides technical support to users on all aspects of Jama Connect, including custom applications and integrations.

Troubleshoots user issues and provide timely solutions. Develops training materials and workshops for new and existing users.

POSITION IS HYBRID





REQUIRED EXPERIENCE FOR JIRA ADMINISTRATOR:



Experience with Agile development methodologies.

Experience with Jira or other project management tools.

Experience with scripting or automation tools.

Basic python development experience and some experience using REST APIs.

Knowledge on configuring or maintaining cloud and container platforms (i.e. AWS, Azure, GCP, Docker) would be an asset.

2-5 years

Bachelor's Degree in Computer Science, Computer Information Systems or Computer Engineering





SKILLS AND QUALIFICATIONS FOR JIRA ADMINISTRATOR:



Familiarity with Jama Connect as an administrator or a similar role.

Strong understanding of requirements management principles and best practices.

Excellent knowledge of Jama Connect features and functionalities.

Experience with configuring workflows, custom fields, and integrations.

Experience developing custom solutions for Jama Connect using the Jama Connect API.

Strong problem-solving and analytical skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.

Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels.





BENEFITS



Medical, Dental, PTO, Holiday tailored to meet your needs. 401K/Match, $15,000 Life Insurance, Award-Winning Employee Care Program. Established and highly regarded reputation with Green Card and H1 processing.





Why should you choose Epitec?

We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.



How is Epitec different?

Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.



What is the result?

Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We've also won many awards, including one of Crain’s Detroit Business “Cool Places to Work,” and 101 Best & Brightest – local, national and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.