Food Services Manager

1 week ago

Montpelier, United States Hunger Mountain Cooperative, Inc. Full time

Job Type

Full-time

Description

Reports to: Operations Manager

Pay Level: 8 (Full-Time, Salaried-Exempt)

Supervises: Prepared Foods Assistant Managers, Prepared Foods Supervisors, Deli Department Supervisors, Cheese Buyer, Beer and Wine Buyer, Cheese Assistant Buyer, Cheese, Wine & Beer Assistant, Bakery Coordinator, Deli Counter Service, Dish & Kitchen Assistants, Hot Bar Chefs, Deli Packagers, Pastry and Dessert Cooks, Production Cooks, and Production Prep Cooks.

Purpose: To operate an excellent Food Services Department, providing high quality, nutritious natural food, including prepared foods and other categories in a clean, welcoming environment with capable customer service while meeting financial, operational, and mission-related goals. Oversees entire Kitchen, Café, and Deli food production, including catering. Develop, implement and supervise training and scheduling kitchen staff to ensure timely and abundant presentation of attractive, healthy dishes in our natural food's deli and café; oversee production for the Coop's catering program, and meet department goals for sales, margin, labor and customer service. Develop and maintain production systems as needed to ensure our food meets the highest standard of freshness and healthfulness, meeting Vermont Health Department regulations.

Job Responsibilities

Customer Service

  • Provide excellent customer service to all internal and external customers, including employees, vendors, and shoppers.
  • Be available to staff and customers to ensure efficient and friendly customer service; provide support to department staff in ensuring excellent customer service through ongoing coaching and training.
Supervision
  • Hire qualified personnel following established procedures.
  • Oversee staff training and development.
  • Provide regular feedback and coaching on performance and conduct staff performance evaluations per the collective bargaining agreement.
  • Conduct regular staff meetings and ensure effective communication within and between departments.
  • Ensure effective and efficient scheduling of staff including coverage for time off.
  • Review and approve staff requests for vacation/personal time off and leaves of absence.
  • Administer work problem resolution procedure to Grocery staff as required by the collective bargaining agreement.
  • Design the menu and implement preparation and production plans.
  • Maintain accurate up-to-date records of costs in preparing deli items and report food cost analysis to Operations Manager as requested.
  • Oversee the menu, planning and production for the Coop's catering program.
  • Price dishes following established procedures.
  • Research and develop new recipes and oversee implementation.
  • Facilitate communication between front and back of house operations and relevant sub departments.
  • Ensure proper signage, labeling and shrink procedures.
  • Ensure smooth operations of daily kitchen tasks, including all aspects of cooking, cleaning, and ordering.
  • Provide initial and ongoing training for kitchen staff.
  • Supervise production/presentation and replenishment of deli buffet and other prepared foods.
  • Assist in developing, implementation and maintenance of departmental budget, policies, and job descriptions.
  • Establish and administer prepared food pricing policies.
  • Implementation and refinement of our catering options with an eye on expansion while meeting the standards set for all in-house food production.
Operations
  • Ensure efficient and friendly service from all Food Services staff according to established customer service standards.
  • Oversee buying of products for department according to store buying philosophy.
  • Oversee internal systems for ordering, pricing, production, merchandising, promotion, and signage.
  • Ensure adequate supply and stocking of products.
  • Ensure employee compliance with established safety policies.
  • Ensure adequate supply and stocking of products and supplies.
  • Participate in hiring, performance management, development, and evaluation of Food Services staff (Kitchen, Deli, Cheese, and Beer & Wine).
  • Schedule and train Food Services staff and regularly re-evaluate and identify ongoing training opportunities.
  • Delegate and set work priorities for Kitchen staff.
  • Supervise and coordinate all aspects of kitchen production.
Department Maintenance
  • Oversee item rotation and shrink programs following established procedures.
  • Develop and implement kitchen operational procedures to ensure, at a minimum, compliance with health department regulations around safety, storage, sanitation, and labeling.
  • Oversee and ensure the safety of equipment use and troubleshoot equipment problems.
  • Repair and replace equipment as needed with the approval of the Finance Manager.
  • Coordinate periodic, quarterly inventory counts.
  • Follow transfer record-keeping procedures for products from other departments.
  • Maintain the kitchen in sanitary and orderly condition following health department regulations.
Financial
  • Work with Operations Manager to set goals for sales, labor, and gross profit margin.
  • Develop annual labor budget according to established productivity, labor, and cost goals.
  • Monitor and achieve financial goals.
  • Keep accurate records of department transfers, credit, and losses as required by the Finance department.
  • Participate in quarterly inventory counts.
  • Assess and recommend equipment repair and/or replacement, as needed.
Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The job duties/responsibilities listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.

Qualifications:
  • Must have professional leadership experience in a Food Services environment.
  • Culinary degree or equivalent years' experience working in a Kitchen.
  • Knowledge of natural foods and the natural foods industry.
  • Experience with personnel management including hiring, staff development, performance management and discipline.
  • Commitment to excellent customer service and to provide the highest quality shopping/eating/experience for our customers.
  • Proven ability to develop and implement budgets and to adhere to cost and margin requirements.
  • Ability to develop and implement systems to provide for efficient and productive Food Service operations.
  • Excellent communication skills - oral and written.
  • The ability to work well with others in a cooperative environment where teamwork and constant communication is essential.
  • Ability to lift 50 lbs., with or without reasonable accommodation.
  • Proficient computer skills, including MS Office (Excel, Word, and Outlook).
  • Experience managing in a Food Services environment.
  • ServSafe certified.
  • In-depth knowledge of proper sanitation practices and procedures to ensure the health and safety of staff and customers.
  • Organized, excellent attention to detail.
  • Ability to handle multiple demands and stay calm.
  • Proven ability to adhere to cost and margin requirements.
Desired:
  • Retail natural Food Services leadership experience.
  • Experience managing in a union environment.
  • Experience managing a high-volume production kitchen.


Salary Description

$56K to $86K, depending on previous experience

  • Food Service Manager

    4 weeks ago

    Montpelier, Vermont, United States Global Partners Full time

    Job Title: Food Service ManagerGlobal Partners LP is seeking a highly skilled and experienced Food Service Manager to join our team at Ramunto's Brick Oven Pizza. As a key member of our operations team, you will be responsible for leading our restaurant to deliver exceptional guest experiences and drive business growth.Key Responsibilities:Prepare and...

  • Food Service Worker

    3 months ago

    Montpelier, United States UVM Health Network - Central Vermont Medical Center Full time

    Building Name: CVMC - Woodridge Location Address: 142 Woodridge Drive, Berlin Vermont Regular Department: CVMC - Woodridge Nutrition & Food Services Shift: Day/Eve Salary Range: Min $18.04 Mid $22.55 Max $27.06 Recruiter: Janet Brown Primary Shift 4pm to 8pm, variable hours for secondary shift per week. Must be able to work every other weekend, both Saturday...

  • Food Service Supervisor

    3 weeks ago

    Montpelier, Vermont, United States Global Partners Full time

    Job Title: Food Service Supervisor - RamuntosJob Summary:We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Global Partners. As a Food Service Supervisor, you will be responsible for directing and supervising all activities of the deli/food service department and its personnel to achieve merchandising, sales, and...

  • CVMC Food Service Worker

    1 month ago

    Montpelier, United States UVM Health Network - Central Vermont Medical Center Full time

    Building Name: CVMC - Woodridge Location Address: 142 Woodridge Drive, Berlin Vermont Regular Department: CVMC - Woodridge Nutrition & Food Services Per Diem (position has no committed hours and is not benefit eligible) Standard Hours: 0 Biweekly Scheduled Hours: Variable Shift: Day Primary Shift: 4:00 PM - 8:00 PM Weekend Needs: Every Other Salary Range:...

  • Food Service Worker at Woodridge

    3 months ago

    Montpelier, United States UVM Health Network - Central Vermont Medical Center Full time

    Building Name: CVMC - Woodridge Location Address: 142 Woodridge Drive, Berlin Vermont Regular Department: CVMC - Woodridge Nutrition & Food Services Per Diem (position has no committed hours and is not benefit eligible) Standard Hours: 0 Biweekly Scheduled Hours: Variable Shift: Day/Eve Primary Shift: 4:00 PM - 8:00 PM Weekend Needs: Every Other Salary...

  • Food Service Worker

    4 weeks ago

    Montpelier, United States The University of Vermont Health Network Full time

    Primary Shift 4pm to 8pm, variable hours for secondary shift per week. Must be able to work every other weekend, both Saturday and Sunday. On top of hourly wage, there is a 15% per diem differential for each hour worked. POSITION SUMMARY: Under supervision of the NFS Operations Manager.Responsible for handling and distribution of food for patient, cafeteria,...

  • Food Service Worker

    2 weeks ago

    Montpelier, Vermont, United States UVM Health Network - Central Vermont Medical Center Full time

    Job Summary:Under the supervision of the NFS Operations Manager, this role is responsible for handling and distributing food for patient, cafeteria, and catering meal services at UVM Health Network - Central Vermont Medical Center. The ideal candidate will have the ability to follow written and verbal instructions, possess a high school diploma or...

  • Food Service Associate

    4 weeks ago

    Montpelier, Vermont, United States Global Partners Full time

    Job Overview:Global Partners is seeking a highly motivated and customer-focused Food Service Associate to join our team at Ramunto's Brick Oven Pizza. As a key member of our team, you will be responsible for providing exceptional guest service, preparing menu items, and maintaining a clean and safe environment.Key Responsibilities:Provide outstanding...

  • CVMC Food Service Worker

    1 month ago

    Montpelier, United States The University of Vermont Health Network Full time

    Primary shift hours will be 4pm to 8pm, secondary shift hours may be 7am to 3:30pm or 11:30am to 8pm. Must be able to work every other weekend (both Saturday and Sunday) POSITION SUMMARY: Under supervision of the NFS Operations Manager.Responsible for handling and distribution of food to Woodridge patients. Includes dishwashing, filling patient trays,...

  • Deli and Hot Foods Service Associate

    2 weeks ago

    Montpelier, Ohio, United States Millers Market Full time

    Job DescriptionJob Title: Deli and Hot Foods ClerkJob Summary: We are seeking a highly motivated and customer-focused Deli and Hot Foods Clerk to join our team at Miller's Market in Montpelier, OH. As a Deli and Hot Foods Clerk, you will be responsible for providing exceptional customer service, preparing and serving a variety of deli, bakery, and hot food...

  • CVMC Food Service Worker

    2 weeks ago

    Montpelier, Vermont, United States The University of Vermont Health Network Full time

    Job Summary:Under the supervision of the NFS Operations Manager, we are seeking a Food Service Worker to join our team at The University of Vermont Health Network. As a Food Service Worker, you will be responsible for handling and distributing food to patients at Woodridge, including dishwashing, filling patient trays, and collaborating with unit staff to...

  • PT Customer Lead

    3 months ago

    Montpelier, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 206176_external_USA-VA-Montpelier Address: USA-VA-Montpelier-16615 Mountain Rd. Store Code: Store 02663 Front End (7236168) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • PT Sales Associate

    2 months ago

    Montpelier, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 204411_external_USA-VA-Montpelier Address: USA-VA-Montpelier-16615 Mountain Rd. Store Code: Store 02663 Front End (7236168) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...

  • PT Sales Associate

    3 months ago

    Montpelier, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 204411_external_USA-VA-Montpelier Address: USA-VA-Montpelier-16615 Mountain Rd. Store Code: Store 02663 Front End (7236168) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Food Service Associate

    3 weeks ago

    East Montpelier, Vermont, United States Global Partners Full time

    About Global PartnersGlobal Partners is a leading energy distribution company that has been delivering innovative solutions for over 75 years. We are committed to transforming the customer experience and rethinking what it means to lead as an adaptive energy distribution company.Job SummaryWe are seeking a bright and enthusiastic Food Service Associate to...

  • Food Delivery Driver

    3 weeks ago

    Montpelier, Vermont, United States DoorDash Full time

    Deliver Food with FlexibilityAre you looking for a job that allows you to work on your own schedule? Do you have a car, scooter, or motorcycle and enjoy delivering food to hungry locals? DoorDash is a great opportunity for you to earn good money by delivering food from restaurants to homes and offices.Key Benefits:Work on your own scheduleDeliver food from...

  • Deli and Hot Foods Sales Associate

    3 weeks ago

    Montpelier, Ohio, United States Millers Market Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Deli and Hot Foods Clerk to join our team at Miller's Market in Montpelier, OH. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our deli and hot foods offerings meet...

  • Quality Assurance Associate

    2 weeks ago

    Montpelier, Vermont, United States Food Lion Full time

    Job SummaryAs a Quality Assurance Associate at Food Lion, you will play a vital role in maintaining a clean, safe, and inviting shopping environment for our customers. Your primary responsibility will be to ensure that our store meets the highest standards of quality and safety.Key Responsibilities• Maintain a clean and organized store environment,...

  • Food delivery driver

    2 months ago

    Montpelier, United States DoorDash Full time

    Do you have a car, scooter or motorcycle? Do you know Montpelier, VA like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will...

  • Food delivery driver

    6 months ago

    Montpelier, United States DoorDash Full time

    Do you have a car, scooter or motorcycle? Do you know Montpelier, VT like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time. DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will...