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Destination Services Coordinator

2 months ago

anaheim, United States Visit Anaheim Full time


Visit Anaheim Mission: To impact our communities and visitors through the power of travel


Core Values: Collaboration, Integrity, Trust, Innovation


General Summary


The Coordinator supports all functions and advances the overall goals and objectives of the Destination Services & Events Department. The role includes handling partner requests, providing administrative support, and managing special projects. The Coordinator will work cooperatively and professionally with the Destination Services Managers, members of the community, the Anaheim Convention Center staff, the public at large, and clients as directed.


Primary Duties and Responsibilities

Under the direction of the Senior Director, Destination Services and Events, responsibilities will include but will not be limited to:


Essential Functions:

1.   Assist the Senior Director and Destination Services Manager(s) with daily administrative tasks and projects.

2.   Schedule and organize meetings, appointments, and shared calendaring.

3.   Support manager(s) with all correspondence to include emails, planning visit itineraries, reports, and partner communications.

4.   Maintain cleanliness and inventory of supplies/collateral at the Restaurant Reservation Desk and Concierge Kiosk, located at the ACC.

5.   Perform administrative duties with attention to detail, speed, accuracy, and follow-through, ensuring tasks are completed professionally and within set deadlines.

6.   Maintain inventory for show office and client welcome amenities, order supplies, and coordinate with marketing for branded items.

7.   Compile and distribute monthly reports, event schedules/calendars, data for CEO, planning visits, etc.

8.   Develop and maintain relationships with other Visit Anaheim staff, partners, and the hotel community through excellent written and oral communication.

9.   Utilize centralized database to maintain account management, entering all notes with specific details of activities and associated documents.

10. Refers clients to partners as needed.

11. Regularly check in with Manager(s)/Senior Director to prioritize assigned tasks and review pending items.

12. Performs other duties and projects as assigned.