Contents Technician

5 days ago


Kalamazoo, United States Kustom US Inc Full time
Job DescriptionJob Description

Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide.

At Kustom, we unite experts who are driving the industry forward, delivering positive, life-changing outcomes for both commercial and residential customers. We do more than rebuild—we build trust.

Are you ready to make a significant impact and join one of the largest privately held restoration companies in North America? Become part of our team and contribute to our ongoing success story

Our Kustom location in Kalamazoo, Michigan is searching for a Contents Technician. The Contents Technician is responsible for cleaning residential and commercial properties that were damaged by water, fire, wind, mold or other disasters. Responsibilities include cleaning and processing, pack out, storage, and detailed inventory/ itemization of affected contents, as well as, restorative structural drying, cleaning, and deodorization.

What You Will Do:

The Contents Technician performs the following duties along with any additional duties as assigned by management per business needs:

  • Follow established procedures for cleaning structures/contents and handling customer’s possessions.
  • Pack and unpack clients’ property in a secure manner, with care to not damage property or structure.
  • Perform heavy cleaning duties, such as cleaning floors, washing walls and glass, and removing debris.
  • Thoroughly clean smoke residue from contents and structures.
  • Provide post construction cleaning to prepare properties for occupancy.
  • Photograph and maintain a thorough inventory of all clients restorable and non-restorable items.
  • Transport content items from job site to storage/cleaning facility per direction of Contents Manager.
  • Perform assigned work in a timely manner and meet deadlines.
  • Maintain clean, organized work areas and securely store equipment and supplies while not in use.
  • Interface with customers and relay information to Contents Manager, Project Managers and Superintendents when appropriate.
  • Monitor consumable material stock.
  • Monitor the safety, security, efficiency, and appearance of the company vehicle and jobsites.
  • Participate in an on-call schedule for after-hours service calls.

What you will bring:

  • Minimum 1 year working in cleaning or general labor position.
  • High school diploma or general education degree (GED) required.
  • Prior emergency restoration, water damage, warehouse or moving company experience is highly desired.
  • Ability to work independently.
  • Eligible to operate a vehicle per company policy.

What We Offer:

  • Competitive Salary
  • Medical, Dental, Vision and Flexible Spending Account.
  • 401(k) with Company Match (eligibility required)
  • Short-term & Long-term Disability
  • Critical Illness/Accident/Hospital Indemnity Plans
  • Employee Assistance Program
  • Paid Time Off
  • Upward Mobility and Development Opportunities

Compensation is based on geographic location, demonstrated job related skills, knowledge, experience, education, certifications, etc.

Kustom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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