Supervisor Guest Services
2 months ago
Cumberland Village seeks a Guest Service Supervisor, full time, Monday through Friday, days and must have past customer service experience
Apply Today
* Long Term/Short Term Care Experience*
The Guest Services Supervisor oversees Customer Service, Recreation - Entertainment, the Gift Shop, and Salon Services; supervises Guest Services Department staff, receptionists, and volunteers. This individual is a member of the nursing center interdisciplinary and management team. The Guest Services Supervisor listens to what customers want, advocates for their quality of life, maintains flexibility to meet the needs of a variety of customers, and delivers on the small but important requests.
Benefits
* $15.00 - $16.00/hour
* Variable compensation plans
* Tuition, Travel, and Wireless Service Discounts
* Employee Assistance Program to support mental health
* Employee Foundation to assist financially with unforeseen hardships
* Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.
* Nursing Student Loan Debt Repayment and Tuition Assistance
* Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
We also offer voluntary insurances such as:
* Pet Insurance
* Term and Whole Life Insurance
* Short-term Disability
* Hospital Indemnity
* Personal Accident
* Critical Illness
* Cancer Coverage
Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.
Position Highlights
* Ensures a meaningful Guest Services program for all guests that includes creative, intellectual, physical, service, social, and spiritual individual, and group opportunities each week based on the customer's needs, interests, abilities, preferences, treatment plans and goals.
* Works with center staff to resolve guest concerns
* Manages the monthly and annual customer satisfaction survey process within the facility and is responsible for the facility's customer satisfaction scores and response rates.
* Supervises the guest discharge follow-up process and ensures that discharged guests are contacted within 72 hours after discharge.
* Coordinates the Partner Program to ensure successful transition of new guests into nursing center life, including ensuring that rooms are ready for new Admissions, obtaining preference and choice profile from the guest and/or family; and getting to know new guests within 48 hours of admission.
Qualifications:
* Bachelor's degree or higher preferred.
* Two (2) years full-time experience in customer service/hospitality preferred.
Other Info
* Position Type: Full Time
* Pay Target: $15.00 - $16.00 per hour
* Job City: La Follette
* Requisition Number: 510332
-
Supervisor Guest Services
2 weeks ago
La Follette, United States Genesis Healthcare LLC Full timeFULL-TIME GUEST SUPERVISOR / M-F 8:00 AM - 5:00 PM MUST HAVE CUSTOMER SERVICE & LTC/STC EXPERIENCE The Guest Services Supervisor oversees Customer Service, Recreation - Entertainment, the Gift Shop, and Salon Services; supervises Guest Services Department staff, receptionists, and volunteers. This individual is a member of the nursing center...
-
Guest Services Manager
4 weeks ago
La Follette, United States Genesis Healthcare LLC Full timeAbout the RoleCumberland Village seeks a Guest Service Supervisor, full-time, Monday through Friday, days. This position requires past customer service experience.We are seeking a dedicated and compassionate individual to oversee Customer Service, Recreation - Entertainment, the Gift Shop, and Salon Services; supervise Guest Services Department staff,...
-
Guest Services Coordinator
2 weeks ago
La Follette, United States Genesis Healthcare LLC Full timeCompany Overview:Genesis Healthcare LLC is a dynamic and patient-centered organization that prioritizes exceptional customer experiences. Our mission is to deliver high-quality care and services that meet the unique needs of our guests.
-
Guest Room Attendant Supervisor
1 week ago
La Salvetat-Lauragais, Occitanie, United States Innisfree Hotels Full timeJoin us at Innisfree Hotels as a Guest Room Attendant Supervisor and take your career to the next level! In this key role, you will oversee the cleaning and maintenance of our guest rooms and public areas, ensuring that every guest has a memorable stay with us. With a strong background in housekeeping and leadership skills, you will lead by example and...
-
Dining Services Department Manager
4 days ago
La Follette, United States Healthcare Services Group, Inc Full timeWho We AreHealthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for...
-
Customer Service Supervisor
2 weeks ago
La Quinta, United States Homewood Suites Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to oversee the smooth operation of our front desk. This individual will be responsible for ensuring exceptional guest experiences and providing top-notch service.About UsHomewood Suites is a leading hotel chain that prides itself on delivering unparalleled hospitality to its guests. We...
-
Guest Service Professional, Golf Operations
3 weeks ago
La Quinta, United States J.F. Shea Family of Companies Full timeTrilogy® at La Quinta Spectacular mountain views allowing active days and quiet evenings.The community combines active adult lifestyle choices including golf, fitness center, pools, on-site spa and Caf Solaz along with two club houses. Where: Located on the southern edge of La Quinta, California. Pay: $16.50 per hour Benefits: New hourly full-time team...
-
Guest Service Desk Clerk
2 weeks ago
La Crosse, United States Festival Foods Grocery Store Full timeWhat You'll Do: As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: Provide Outstanding Service: Take ownership of guest interactions by responding promptly to inquiries, offering product and service information, and Guest Service, Service Desk, Clerk, Guest, Store Associate, Retail, Grocery, Support Learn More
-
Guest Service Team Member
2 months ago
La Mesa, United States Wingstop Full timeWingstop - 3759 Avocado Blvd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Hotel Guest Services Coordinator
1 week ago
La Jolla, California, United States Hilton Hotels Corporation Full timeRole Overview:As a Concierge Representative at Hilton Hotels, you will be the first point of contact for our guests. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest feels welcome and supported during their stay. This includes registering guests, handling check-outs, and providing information about the...
-
Guest Service Team Member
3 months ago
La Marque, United States Wingstop Full timeWingstop - 6402 Interstate 45 Ste G - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Service Team Member
3 months ago
La Porte, United States Wingstop Full timeWingstop - 1438 W. Fairmont Parkway - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Service Team Member
3 months ago
La Puente, United States Wingstop Full timeWingstop - 1238 N Hacienda Blvd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Service Team Member
3 months ago
La Verne, United States Wingstop Full timeWingstop - 2369 Foothill Blvd Ste B - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Service Team Member
3 months ago
La Habra, United States Wingstop Full timeWingstop - 1211 E La Habra Blvd Ste E - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests...
-
Resident Care Support Worker
4 days ago
La Follette, United States Healthcare Services Group Full timeJoin Our TeamThe Healthcare Services Group is seeking a Resident Care Support Worker to join our team. As a dedicated member of our environmental services team, you will play a vital role in maintaining a clean and safe environment in a long-term care facility.About the PositionThis full-time opportunity offers a competitive salary range of $16.00 - $17.50...
-
Environmental Maintenance Specialist
4 days ago
La Follette, United States Healthcare Services Group Full timeCareer OpportunityWe are seeking a highly motivated Environmental Maintenance Specialist to join our team at the Healthcare Services Group. As a valued member of our team, you will contribute to maintaining a clean and safe environment in a long-term care facility.Job SummaryThis full-time opportunity offers a competitive salary of $16.25 per hour, with...
-
Guest Service Desk Clerk
2 weeks ago
La Crosse, United States Festival Foods Full timeLocation : Name La Crosse - Village Company Overview ABOUT FESTIVAL FOODS: We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top...
-
Lobby Store Guest Service
3 weeks ago
La Crosse, United States Kwik Trip Full timeKwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/ Guest Service coworkers give the best customer and food service experience in clean, state of the art facilities. Requirements: - Guest Service, Guest, Store, Retail
-
Customer Service Representative
7 months ago
La Follette, United States LaFollette Medical Center Full timeProcesses orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. High school diploma or equivalent.At least six months of previous customer service...