Sales Manager

Property

About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Location Description

Welcome to The Resort at Glade Springs, a distinguished property in the Pyramid Global Hospitality portfolio, located in the scenic beauty of West Virginia. Our resort features 200 guest rooms and an impressive 21,590 sq ft of meeting space, and a one-of-a-kind golf course stretching over 7,121 yards, providing a perfect blend of luxury and functionality.

At The Resort at Glade Springs, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by natural beauty. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Resort at Glade Springs. Take the first step towards a rewarding career by applying today.

Overview

POSITION SUMMARY: The Sales manager is responsible for building and maintaining client relationships ultimately to generate business for The Resort at Glade Springs thereby producing revenue which meets or exceeds manager's individual sales goals and achieves the financial objectives of the hotel as stated in the budget. This person is responsible for identifying and developing new customer relationships, securing new and repeat business, and servicing their clients in an exceptional manner.

ESSENTIAL JOB FUNCTIONS: Include the following, but other duties may be assigned.

1. Participate in weekly Sales Department and Department Head Meetings.
2. Maintain complete knowledge of all resort services/features and hours of operation.
3. Participate in the development and execution of the quarterly Sales & Marketing plan.
4. Ensure sales trips and site visits are organized to meet established goals.
5. Build and maintain client relationships to achieve established goals.
6. Ensure all negotiations and contracts comply with established hotel policies and procedures.
7. Complete all required sales reports.
8. Rigorously follow up with all leads in a timely manner.
9. Maintain an active and visible position in the local community and industry.

Disclaimer: The above statements are intended to describe the general nature of the work being performed. They are not intended to be construed as an exhaustive list of all reasonable assignments, responsibilities, duties and skills required of personnel so classified.

QUALIFICATION STANDARDS:

Education and Experience:

1. Two years hotel sales experience preferred.
2. Must be able to work independently and multi-task.
3. Must have excellent organization and communication skills.
4. Must be knowledgeable of computers, excel and word. Delphi experience preferred.

Physical Abilities: The physical abilities described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Average physical mobility, which may include moving from place to place in all areas of the Resort.
• Average physical agility, which includes standing, sitting, stooping, bending, squatting, reaching, seeing, carrying, hearing, talking, thinking, and learning regarding the job.
• Average physical strength to handle office materials and tools.
• Average physical strength to handle less than 20 pound objects.
• Average dexterity of hands and fingers.
• Average coordination, including eye-hand, hand-foot.
• Average to high endurance.
• High concentration/intensity.
• High complexity of decision making.
• High ability to organize workload to determine priority of duties as related to the specific job title. Includes good communications skills, team work, and the ability to work on own.

Equipment Operation Abilities:

Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Average accessibility of all work sites required for the specific position.
• Average exposure to weather, temperature, usual chemicals, fumes, and dust.

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