Financial Care Specialist I

2 weeks ago

BEVERLY HILLS, United States CEDARS-SINAI Full time
Job Description

Align yourself with an organization with a reputation for excellence Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company’s Workplace of the Year. We offer an outstanding benefits package that includes healthcare and a generous time-off policy, in addition to competitive compensation. Join us Discover why U.S. News & World Report has named us one of America’s Best Hospitals.

What will I be doing in this role?
Under general supervision and following established practices, policies, and guidelines, provides patient relations support to Patient Financial Services, performing duties which include identifying, analyzing, resolving and responding to customer inquiries, concerns and issues, and following up on accounts to ensure payment and resolution. Positions at this level require advanced knowledge in specialized functions and a full understanding of the revenue cycle. You will work independently and have strong customer service skills and work well with patients, deescalate issues quickly, able to talk, think and access the system to achieve maximum customer satisfaction. This position requires strong analytic and prioritization skills and the ability to understand, interpret and explain payor contracts and CSMC billing and collections policy and practices. This position may be cross-trained in other revenue cycle functions and provide back-up coverage.

  • Applies detailed knowledge of and follows all hospital and department policies, procedures (e.g., PHI, PFS employee handbook).
  • Demonstrates detailed knowledge of Cedars-Sinai’s core patient accounting systems and/or department specific systems and uses them effectively and efficiently.
  • Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by advancing them to the supervisor.
  • Adheres to documentation standards of the department. Accurately uses activity codes. Notes are clear and concise. Correctly enters data in fields. Maintains acceptable levels of speed and accuracy.
  • Completes all necessary research and account follow-up activities to resolve inquiries and/or customer complaints. Ensures that the resolution completed meets the patient’s needs.
  • Responds to patient, insurance company and other authorized third-party inquiries, including return of calls and research needed to bring account to final resolution.
  • Negotiates and documents payment plans within established policies.
  • Achieves timely and accurate account collection for hospital and professional services. Responsible for initiating collection calls to patients and insurance companies to collect on unresolved accounts. Maintains A/R per department protocol. Reviews accounts on continuing basis and refers uncollectible accounts to collection agency or attorney on a timely basis. Ensures account is routed to appropriate work queue for approval.
  • Responds timely, effectively, and appropriately to deliverables.
  • Shares knowledge, time, and expertise to assist other members of the team.
  • Ensures practices and procedures are inclusive of interpersonal and cultural diversity.
  • Identifies and responds appropriately to both internal and external customer needs using available resources.

#Jobs-Indeed

 


Qualifications

Requirements:

  • High School Diploma/GED required. Associate degree in business administration or another related major or college level courses in finance, business, or health insurance preferred.
  • A minimum of 1 year of hospital billing or professional billing and/or Collection experience with customer service and call center experience required.

Why work here?

Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.


Req ID : 2522
Working Title : Financial Care Specialist I (Customer Service)
Department : CSRC Customer Service and Self-Pay
Business Entity : Cedars-Sinai Medical Center
Job Category : Patient Financial Services
Job Specialty : Patient Billing
Overtime Status : NONEXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $24.34 - $36.51

  • Financial Care Specialist I

    4 days ago

    Beverly hills, United States CEDARS-SINAI Full time

    Job DescriptionAlign yourself with an organization with a reputation for excellence! Cedars-Sinai was awarded the National Research Corporations Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Companys Workplace of the Year. We offer an outstanding benefits package that...

  • Financial Care Specialist I

    6 months ago

    BEVERLY HILLS, United States CEDARS-SINAI Full time

    Job DescriptionAlign yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This recognizes hospitals and health...

  • Financial Care Specialist

    4 days ago

    Beverly Hills, California, United States CEDARS-SINAI Full time

    We are seeking a highly skilled Financial Care Specialist to join our team at Cedars-Sinai. This role offers an excellent opportunity for career growth and professional development in the field of patient relations.Job SummaryThe Financial Care Specialist will be responsible for providing exceptional patient relations support to Patient Financial Services,...

  • Financial Center Relationship Specialist

    2 weeks ago

    Fairless Hills, United States Fulton Financial Full time

    This is a full-time career opportunity (approximately 40 hours per week) based out of our financial center in Fairless Hills, PA (Bucks County). Must be available to be scheduled around branch operation hours (no Sundays). As a Financial Center Relat Relationship Specialist, Financial, Relationship, Customer Experience, Specialist, Relations, Business...

  • Financial Center Relationship Specialist

    2 weeks ago

    Fairless Hills, United States Fulton Financial Full time

    This is a full-time career opportunity (approximately 40 hours per week) based out of our financial center in Fairless Hills, PA (Bucks County). Must be available to be scheduled around branch operation hours (no Sundays). As a Financial Center Relat Relationship Specialist, Financial, Relationship, Customer Experience, Specialist, Relations, Business...

  • Geriatric Care Specialist

    1 week ago

    Beverly Hills, California, United States Element Care Full time

    About the RoleWe are seeking a skilled Geriatric Care Specialist to join our team at Element Care. This is a full-time position that offers excellent benefits and a great work-life balance.

  • Relationship Builder and Financial Solutions Specialist

    3 days ago

    Beverly Hills, California, United States First Citizens Bank Full time

    Job SummaryWe are seeking a highly motivated Relationship Builder and Financial Solutions Specialist to join our team at First Citizens Bank. As a key member of our branch team, you will play a critical role in supporting sales and service delivery, building strong relationships with customers, and driving financial growth.

  • Financial Market Specialist

    7 days ago

    Beverly Hills, California, United States Selby Jennings Full time

    We are seeking a skilled Financial Market Specialist to join our trading team at Selby Jennings.Job OverviewThe trading team executes a high volume of trades in equity, fixed income and option securities for our separately managed accounts, generates and maintains performance data for our clients and strategies, and supports the quarterly client reporting...

  • Financial Operations Specialist for Cesna

    1 week ago

    Beverly Hills, California, United States cesna Full time

    At Cesna, we are seeking a skilled Financial Operations Specialist to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for various financial duties.The successful candidate will have a Bachelor's degree in Accounting, Finance or a related field and 3+ years of experience in accounting roles,...

  • Financial Operations Specialist

    1 week ago

    Hanover Hills, Maryland, United States AquaSafe Pool Management, Inc. Full time

    About Us">AquaSafe Pool Management, Inc. is a dynamic company seeking an experienced Financial Operations Specialist to join our team. As a key member of our finance department, you will be responsible for managing all aspects of bookkeeping, including recording transactions, reconciling accounts, and preparing financial reports.Compensation">We offer a...

  • Financial Accountant Specialist

    3 days ago

    El Dorado Hills, California, United States Creative Financial Staffing Full time

    Job Summary:At Creative Financial Staffing, we are seeking a skilled Financial Accountant Specialist to join our team. As a key member of our accounting department, you will play a vital role in preparing and maintaining financial records to track the organization's assets, liabilities, profit, and loss.In this position, you will be responsible for...

  • Senior Financial Manager for Wound Care Division

    4 days ago

    Beverly Hills, California, United States Empowered Staffing Full time

    Financial Leadership Opportunity in HealthcareEmpowered Staffing is partnering with a leading healthcare organization to fill a critical leadership role. As the company continues to expand its services nationwide, it seeks an experienced Senior Financial Manager to oversee the accounting and revenue cycle operations of its Wound Care division.The ideal...

  • Financial Aid Specialist

    1 week ago

    Auburn Hills, United States Kelly Full time

      At Kelly®, we’re passionate about helping you find a job that works for you. How about this one? We’re seeking a Financial Aid Specialist to work at a prestigious college in Auburn Hills. With us, it’s all about finding the job that’s just right. Why you should apply to be Financial Aid Specialist: $20.51 per hour Supportive and inclusive...

  • Medical Care Specialist

    3 days ago

    Beverly Hills, California, United States Avera McKennan Hospital Full time

    Avera McKennan Hospital is committed to providing exceptional patient-centered nursing care. We are seeking a Medical Care Specialist to join our team in the Med Surg Unit.Job SummaryThe Medical Care Specialist will provide high-quality patient care, utilizing the nursing process to assess, plan, and implement individualized care plans. The ideal candidate...

  • Financial Services Specialist

    6 days ago

    Beverly Hills, California, United States Selby Jennings Full time

    We are searching for a dynamic Trading Associate to join our trading team at Selby Jennings.The trading team executes a high volume of trades in equity, fixed income and option securities for our separately managed accounts, generates and maintains performance data for our clients and strategies and supports the quarterly client reporting process.In...

  • Pediatric Care Specialist

    6 days ago

    Beverly Hills, California, United States Cambridge Medical Professionals Full time

    We are seeking a highly skilled Pediatric Care Specialist to join our team at Cambridge Medical Professionals. This is an exciting opportunity for a dedicated professional with experience in child psychiatry to work with a group of pediatric experts.The ideal candidate will have a passion for providing high-quality care to adolescent patients and their...

  • Geriatric Care Specialist

    4 days ago

    Beverly Hills, California, United States CSMN - IM - Geriatrics Full time

    We are seeking a skilled Geriatric Care Specialist to join our team at CSMN - IM - Geriatrics. This 13-week travel nursing opportunity offers a unique chance to provide exceptional care and make a meaningful difference in the lives of our patients.Job Summary:As a Geriatric Care Specialist, you will work closely with our interdisciplinary team to deliver...

  • Critical Care Nurse Specialist

    5 days ago

    Beverly Hills, California, United States Focus Staff Full time

    At Focus Staff, we're seeking a dedicated and compassionate Critical Care Nurse Specialist to join our team. This exciting opportunity will take you to Beverly, MA, where you'll be working in a dynamic Labor and Delivery setting.About the JobThis 13-week contract position offers a chance to work with a reputable healthcare facility and make a meaningful...

  • Clinical Research Finance Coordinator

    4 days ago

    Beverly Hills, California, United States CEDARS-SINAI Full time

    Cedars-Sinai Medical Care Foundation is seeking a highly skilled Clinical Research Finance Coordinator to join its team. This position plays a critical role in the financial management of clinical trials, ensuring timely and accurate billing and reimbursement.The ideal candidate will possess excellent analytical and problem-solving skills, with the ability...

  • Senior Financial Planning Specialist

    1 week ago

    Farmington Hills, Michigan, United States Financial Architects, Inc. Full time

    At Financial Architects, Inc., we are redefining the financial services industry by empowering individuals to make informed decisions about their finances. Our people and culture are the driving forces behind our success.We are seeking a detail-oriented and client-focused professional to join our team as a Financial Designer. This hybrid role combines...