![MassMutual](https://media.trabajo.org/img/noimg.jpg)
Case Manager
1 month ago
The Opportunity
The Case Manager acts in a transactional capacity to assist in the processing of New Business Applications. In this role, the Candidate will review, coordinate and issue life insurance application submissions in accordance with department quality and efficiency standards. As an Expert, the Candidate will develop and maintain specialty knowledge of products and advanced processes to include more complex skills and will assist in complex case resolution. The Case Manager will take on additional tasks (but not limited to): acts as subject matter expert, proactively recognizes problems, works collaboratively to recommend process improvements to enhance customer service, increase efficiency and/or reduce waste; participates in departmental problem-solving and strategic projects; acts in a thought partnership capacity with New Business management, provides coaching/mentoring with new hires and existing team members.
The Team
This role is part of the Life New Business department and will be a key member of the organization. The team reviews all life insurance new business submissions, seeks out additional information or corrections to applications when necessary and issues policies once in good order. The organization is collaborative, relentlessly focused on the customer experience and likes to have some fun along the way If this sounds like an environment where you would thrive, we encourage you to apply.
The Minimum Qualifications
2+ years of life insurance experience
High School Diploma or equivalent
***Must be available to work the following shift - 11:00 AM - 8:30 PM EST
The Ideal Qualifications
5+ years of life insurance experience.
College degree preferred with a concentration in business, finance or technology.
Highly skilled with technology and business systems.
Thinks creatively and applies critical thinking; question processes and procedures where ambiguity exists.
Acts as a results-driven, problem solver with meticulous attention to detail and ability to follow standard operating procedures with accuracy.
Ability to multi-task and work in a fast-paced, high-pressure environment.
Contributes to a positive work environment by acting as a team player and assisting others in meeting service standards.
Is flexible and adaptable to changing priorities and competing demands.
Demonstrates a sense of urgency in all interactions and prioritizes work effectively.
Knows the customer well and demonstrates superior customer service skills.
Respectful of others; attentive to their ideas, concerns, and time.
Works independently to complete assigned requests with minimal direction.
Desire to develop and/or enhance potential leadership abilities.
Possesses a passion for continuous improvement and the customer experience.
What to Expect as Part of MassMutual and the Team
Regular meetings with the Life New Business Team.
Focused one-on-one meetings with your manager.
Access to mentorship opportunities.
Networking opportunities including access to Asian, Hispanic/Latinx, African American, Women, LGBTQ, Veteran and Disability-focused Business Resource Groups.
Access to learning content on Degreed and other informational platforms.
Conducts all business and personal interactions with honesty, integrity, and the highest ethical standards. MassMutual is a strong, stable and ethical business that provides industry leading pay and benefits.
#LI-CR41
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
-
Case Manager
1 week ago
Springfield, United States CoxHealth Full timeThe nurse case manager assess, plans, implements, coordinates, monitors and evaluates options to facilitate the continuum of care through discharge planning. The nurse case manager collaborates with the patient or patients family/representative, the Case Manager, Manager, Management, Healthcare, Skills, Patient
-
Case Manager
3 weeks ago
Springfield, United States Molina Healthcare Full timeJOB DESCRIPTION Job Summary Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress...
-
Case Manager
2 weeks ago
Springfield, United States Molina Healthcare Full timeJOB DESCRIPTION Job Summary Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress...
-
Case Manager
3 weeks ago
Springfield, United States CoxHealth Full timeSummary 5x Modern Healthcare Best Places to work America’s Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women 2023 - Newsweek Robust, fully customizable benefits package including Medical/Vision/Dental and more! No cost eCare visits Employer-provided mental health services for employees and...
-
Case Manager
4 days ago
Springfield, United States CoxHealth Full timeSummary Best in Class Work Environment5x Modern Healthcare Best Places to workAmerica’s Greatest Workplaces 2023 – NewsweekBest Employers for New Grads 2023- ForbesGreatest Workplace for Women 2023 - NewsweekBenefits Robust, fully customizable benefits package including Medical/Vision/Dental and more!No cost eCare visitsEmployer-provided mental health...
-
Quality Assurance Manager
1 month ago
Springfield, United States CASE Management Consulting, LLC Full timeJoin Our Team as a Quality Assurance Manager with Case Management Consulting! Are you an experienced Quality Assurance Manager seeking an exciting opportunity to make a meaningful impact on cutting-edge projects? We are currently looking for a skilled professional to join our team at Case Management Consulting. In this role, you will be researching, or...
-
Case Management Analyst
3 weeks ago
Springfield, United States Swingtech Consulting Full timeAbility to obtain a Security Clearance a mustAbout Swingtech Consulting, Inc. Swingtech Consulting, Inc. provides technology and management consulting services for the federal, state, and local government. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly executed solutions. We are...
-
Case Manager
2 months ago
Springfield, United States Anew Behavioral Health Full timeJob DescriptionJob DescriptionSalary: Starting at $19Anew Behavioral Health is a mental health agency seeking a professional and compassionate Case Manager in our Springfield, Ohio office and community. We are a growing agency that offers positive, strength-based services to help clients struggling with mental health issues. Candidate should be accountable...
-
Case Manager
2 weeks ago
Springfield, United States Anew Behavioral Health Full timeJob DescriptionJob DescriptionSalary: Starting at $19Anew Behavioral Health is a mental health agency seeking a professional and compassionate Case Manager in our Springfield, Ohio office and community. We are a growing agency that offers positive, strength-based services to help clients struggling with mental health issues. Candidate should be accountable...
-
IT Requirements Manager
2 months ago
Springfield, United States Case Management Consulting, LLC Full timeCASE Management Consulting, LLC (“CASE”) is a Woman-Owned, Minority-Owned, 8(a) Certified Economically Disadvantaged Women-Owned Small business (EDWOSB), that can offer rapid sole source procurements for business process automation tools, strategic planning, business process reengineering, robotic process automation, database design, development and...
-
Case Management Analyst
3 weeks ago
Springfield, United States SwingTech Consulting, LLC. Full timeAbility to obtain a Security Clearance a must About Swingtech Consulting, Inc. Swingtech Consulting, Inc. provides technology and management consulting services for the federal, state, and local government. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly executed solutions. We are...
-
Case Manager
4 weeks ago
Springfield, United States Gandara Mental Health Center Full timeCase Manager \| Pride -Adolescent & Family Services Requisition Number: CASEM002227 Full-Time Northampton, MA 01062, USA Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether...
-
Case Manager
2 weeks ago
Springfield, United States Gandara Mental Health Center Full timeCase Manager \| Pride -Adolescent & Family Services Requisition Number: CASEM002227 Full-Time Northampton, MA 01062, USA Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether...
-
Case Manager
2 days ago
Springfield, United States MetroCare of Springfield Full timeMetroCare is a local company that prides itself in delivering top notch services within our community. We pride ourselves in our work and our team! MetroCare offers an incredible office atmosphere and a very flexible work environment. If you want to be part of a growing company and have a commitment to providing the highest quality of care to patients and...
-
Case Management Analyst
3 weeks ago
Springfield, United States Swingtech Full timeJob DescriptionJob DescriptionAbility to obtain a Security Clearance a mustAbout Swingtech Consulting, Inc.Swingtech Consulting, Inc. provides technology and management consulting services for the federal, state, and local government. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and...
-
Case Management Analyst
2 weeks ago
Springfield, United States Swingtech Full timeJob DescriptionJob DescriptionAbility to obtain a Security Clearance a mustAbout Swingtech Consulting, Inc.Swingtech Consulting, Inc. provides technology and management consulting services for the federal, state, and local government. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and...
-
Case Management Assistant
1 week ago
Springfield, United States Transportation Security Administration Full timeThis Case Management Assistant position is located Direct Reports (DR), Civil Rights, Liberties, Ombudsman and Traveler Engagement (CRLOTE), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Using detailed knowledge and experience, accesses the redress case management database to process...
-
Case Management Assistant
1 week ago
Springfield, Illinois, United States Transportation Security Administration Full timeThis Case Management Assistant position is located Direct Reports (DR), Civil Rights, Liberties, Ombudsman and Traveler Engagement (CRLOTE), Transportation Security Administration, Department of Homeland Security (DHS).Duties include but are not limited to:Using detailed knowledge and experience, accesses the redress case management database to process and...
-
Case Manager
3 weeks ago
Springfield, United States New North Citizens Council Inc Full timeJob DescriptionJob DescriptionSalary: 18.00SUMMARY: Promoting Adolescent Strengths (PAS) Case Manager provides services to adolescents and their parents/caretakers, who are consumers in the Department of Children and Families. These families reside in the Springfield, Van Wart, and Holyoke Are Office Catchment areas. The Case Manager provides intensive home...
-
Case Manager
2 weeks ago
Springfield, United States New North Citizens Council Inc Full timeJob DescriptionJob DescriptionSalary: 18.00SUMMARY: Promoting Adolescent Strengths (PAS) Case Manager provides services to adolescents and their parents/caretakers, who are consumers in the Department of Children and Families. These families reside in the Springfield, Van Wart, and Holyoke Are Office Catchment areas. The Case Manager provides intensive home...