Customer Service Specialist
5 days ago
Customer Service SpecialistOAK RIDGE, TN$19 ‒ $21 HourlyOverviewAIC (Accident Insurance Company) is seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.Responsibilities- Handle inbound and outbound customer inquiries via phone, email, or in-person- Assist customers with billing and account activity- Process orders, returns, and exchanges accurately and efficiently- Preform accounts receivable functions and posting payments- Complete daily tasks such as invoicing, notice of cancellations, cancellations, and reinstatements- Resolve customer complaints or issues in a professional and timely manner- Collaborate with other departments to ensure customer satisfaction- Utilize phone etiquette skills to communicate effectively with customers- Analyze customer needs to recommend products or services that best fit their requirementsQualifications- Previous experience in customer service or a related field is preferred- Proficiency in English; Spanish is a huge plus but not required- Strong communication skills and the ability to interact with customers in a friendly and professional manner- Excellent problem-solving skills and the ability to handle difficult situations with patience- Knowledge of client services, customer support, and cash handling procedures- Familiarity with analyzing customer data to improve service quality is a plusJob Type: Full-timeBenefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offVision insuranceShift:8 hour shiftAbility to Commute:Oak Ridge, TN 37830Work Location: In personJob Type: Full-timeBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceApplication Question(s):Can you work in the office Monday-FridayExperience:Customer service: 1 year (Required)insurance: 1 year (Preferred)Shift availability:Day Shift (Required)Ability to Commute:Oak Ridge, TN 37830 (Required)Work Location: In person#PM25Compensation details: 19-21 Hourly WagePI47a98020550d-25448-39233944
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Customer Service Specialist
4 days ago
Oak Ridge, United States IDC Management LLC Full timeCustomer Service Specialist OAK RIDGE, TN $19 ? $21 Hourly Overview AIC (Accident Insurance Company) is seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities - Handle inbound and outbound customer inquiries via...
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Customer Service Specialist
5 days ago
Oak Ridge, United States IDC Management LLC Full timeCustomer Service Specialist OAK RIDGE, TN $19 ‒ $21 Hourly Overview AIC (Accident Insurance Company) is seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities - Handle inbound and outbound customer inquiries via...
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Customer Service Specialist
5 days ago
OAK RIDGE, United States IDC Management LLC Full timeCustomer Service Specialist OAK RIDGE, TN $19 ‒ $21 Hourly Overview AIC (Accident Insurance Company) is seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities - Handle inbound and outbound customer inquiries via...
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Customer Service Specialist
5 days ago
OAK RIDGE, United States IDC Management LLC Full timeCustomer Service Specialist OAK RIDGE, TN $19 ‒ $21 Hourly Overview AIC (Accident Insurance Company) is seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities - Handle inbound and outbound customer inquiries via...
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Customer Service Specialist
5 days ago
Oak Ridge, TN, United States IDC Management LLC Full timeCustomer Service Specialist OAK RIDGE, TN $19 ‒ $21 Hourly Overview AIC (Accident Insurance Company) is seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities - Handle inbound and outbound customer inquiries via...
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Customer Service Specialist
5 days ago
Oak Ridge, United States IDC Management LLC Full timeCustomer Service SpecialistOAK RIDGE, TN$19 ‒ $21 HourlyOverviewAIC (Accident Insurance Company) is seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.Responsibilities- Handle inbound and outbound customer inquiries via phone,...
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Customer Service Specialist
22 hours ago
Oak Ridge, TN, United States IDC Management, LLC Full timeOverview AIC (Accident Insurance Company) is seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Responsibilities - Handle inbound and outbound customer inquiries via phone, email, or in-person - Assist customers with billing and...
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Customer Service/Sales
1 week ago
Oak Ridge, United States Home Depot Full timeCustomer Service/Sales Location: OAK RIDGE, TN Job Type: Customer Service/Sales Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an...
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Customer Service Specialist
4 weeks ago
Pea Ridge, United States Castle Rental Full timeJoin to apply for the Customer Service Specialist role at Castle Rental Job Title: Customer Service Specialist Reports To: Store Manager FLSA Status: Non-Exempt Summary: Builds a loyal customer base by solving customer problems, providing excellent customer service and making the store experience interactive, engaging, and reassuring by performing the...
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Customer Service Specialist
4 weeks ago
Pea Ridge, United States Castle Rental Full timeJoin to apply for the Customer Service Specialist role at Castle Rental Job Title: Customer Service Specialist Reports To: Store Manager FLSA Status: Non-Exempt Summary: Builds a loyal customer base by solving customer problems, providing excellent customer service and making the store experience interactive, engaging, and reassuring by performing the...