Field Service Representative

5 months ago

Richmond City, United States Veolia Water Technologies & Solutions Full time
Company Description

Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.

Job Description

The Pilot Group performs pilot studies on customer sites to test our water and wastewater treatment technologies' performance on the customer's water source. Pilot studies are performed using our fleet of pilot equipment that covers a wide range of product lines. Our equipment is stored and maintained in our two Pilot Shops in North America. Pilot studies generate design data for future full-scale plants and provide our customers a chance to see the final product and solution performing at a pilot scale at their facility.

Key Responsibilities:
  • Pilot Field Service Representatives (FSRs) in the Pilot Group are responsible for performing on-site and in-house pilot equipment service support for a variety of pilot- scale water treatment technologies, mainly focused on membrane bioreactors, (MBR), ultrafiltration (UF) membranes, reverse osmosis (RO) membranes, and physical- chemical processes such as clarifiers and dissolved air floatation (DAF). On-site services at a customer site include commissioning, decommissioning, routine maintenance, troubleshooting, and daily operation of pilot scale water treatment systems.
  • When providing on-site service on customer sites, Pilot FSRs are key to ensuring the smooth operation of the pilot equipment for a successful pilot study through their planning, resourcefulness, and attention to detail. They represent the company and build relationships with customers through customer focus and communication that contribute to securing future business for full-scale projects. In-house service will include assistance during the Factory Acceptance Testing (FAT) of piloting equipment prior to shipment to and upon return from Customer sites to ensure equipment quality control and increase efficiency on customer sites.
  • Pilot Field Service Representatives work hands-on with various types of mechanical equipment such as pumps and blowers, valves, chemical dosing equipment, PVC piping, and various types of instrumentation (pH, oxidation-reduction potential [ORP], conductivity, turbidity) to test, troubleshoot, and maintain the equipment. They also work with 120-600V motors, supervisory control and data acquisition (SCADA), programmable logic controllers (PLCs) using Allen Bradley or Automation Direct products, and electrical control panels.

Why You'll Love Working Here
  • In diversity lies strength - We strive to be a workplace that is inclusive and empowers people to contribute their best
  • Recognition and rewards for your hard work and achievements
  • Opportunity for new challenges - We are growing and love to promote from within
  • An excellent leadership team and a collaborative culture that values innovation
  • At all levels of the organisation, we recognize talent and want to help you build your sustainable career

At Veolia, we realise diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organisation that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:
  • Medical, Dental, & Vision Insurance Starting Day 1
  • Life Insurance
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan & Permissive Time Off (US only)
  • Flexible Spending & Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in the U.S or Canada immediately; employer will not sponsor applicants for work authorization for this opportunity****

VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due.

Qualifications

Minimum Qualifications
  • Bachelor's degree (Engineering or other), or, college diploma with water treatment work experience
  • Minimum 2-year practical experience with mechanical and/or electrical equipment
  • Fluency in English (written and verbal) is required
  • Ability to travel within USA and Canada for trips ranging from 5 to 21 days in duration and approximately 15 - 35 total travel days per year
  • Ability to perform light manual tasks on-site including lifting and using hand and power tools

Knowledge, Skills & Abilities
  • Basic knowledge of drinking water and wastewater treatment concepts and processes, with 2 years' experience preferred experience with water treatment equipment
  • Proficiency with typical computer software programs (Google Sheets, Google Docs, Gmail, etc.)
  • Ability to travel to other countries outside of Canada and the USA

Additional Information

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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