Customer Service Manager
2 weeks ago
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am
Age Requirement: Must be 18 years or older
Location: Amherst, NY
Address: 3135 Niagara Falls Blvd.
Pay: $21 - $22.50 / hour
Job Posting: 03/30/2024
Job Posting End: 04/30/2024
Job ID:R0205152
We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you
What will I do?
- Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
- Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
- Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
- Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
- Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
- Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
- 1 or more years of work experience, preferably in customer service, or a college degree
- Computer skills
- Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
- Experience leading a team
- Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working Sundays or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with both a profit-sharing and 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
- Exclusive discounts on electronics, entertainment, gym memberships, travel and more
- And more
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.
-
Customer Service Manager
Found in: Careerbuilder One Red US C2 - 5 days ago
Snyder Square, NY, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Amherst, NYAddress: 675 Alberta DrivePay: $21 - $22.50 / hourJob Posting: 03/30/2024Job Posting End: 04/30/2024Job ID:R0205155We’re looking for entry-level leaders who are passionate and ready to...
-
Customer Service Associate
1 week ago
Kennett Square, United States Landhope Farms Full timeJob DescriptionJob DescriptionLandhope FarmsStore 1101 E. Street Road (Located Near Unionville - Chadds Ford High School) Kennett Square, Pa 19348Full and Part Time Positions AvailableCustomer Service Associate – Our Frontline AmbassadorReports to: Store ManagerDepartment: Store OperationsThe job in a nutshell: The Customer Service Associate is the...
-
Customer Service Associate
1 week ago
Kennett Square, United States Landhope Farms Full timeJob DescriptionJob DescriptionLandhope FarmsStore 1101 E. Street Road (Located Near Unionville - Chadds Ford High School) Kennett Square, Pa 19348Full and Part Time Positions AvailableCustomer Service Associate – Our Frontline AmbassadorReports to: Store ManagerDepartment: Store OperationsThe job in a nutshell: The Customer Service Associate is the...
-
Service Operations Manager
2 weeks ago
Newtown Square, United States CareerBuilder Full timeCompany Description Hoffman's Exterminating is a family business that has been providing "Quality Service with Personalized Care" since 1990. The company prides itself on its superior employee efforts and customer loyalty, and aims to be the last job and professional pest control service its employees and customers will ever need. Role Description This is a...
-
Service Operations Manager
1 day ago
Newtown Square, United States Hoffman's Exterminating Full timeCompany Description Hoffman's Exterminating is a family business that has been providing "Quality Service with Personalized Care" since 1990. The company prides itself on its superior employee efforts and customer loyalty, and aims to be the last job and professional pest control service its employees and customers will ever need. Role Description This is a...
-
Service Operations Manager
Found in: Appcast US C2 - 2 weeks ago
Newtown Square, United States Hoffman's Exterminating Full timeCompany DescriptionHoffman's Exterminating is a family business that has been providing "Quality Service with Personalized Care" since 1990. The company prides itself on its superior employee efforts and customer loyalty, and aims to be the last job and professional pest control service its employees and customers will ever need.Role DescriptionThis is a...
-
Service Operations Manager
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Newtown Square, United States Hoffman's Exterminating Full timeCompany DescriptionHoffman's Exterminating is a family business that has been providing "Quality Service with Personalized Care" since 1990. The company prides itself on its superior employee efforts and customer loyalty, and aims to be the last job and professional pest control service its employees and customers will ever need.Role DescriptionThis is a...
-
Service Operations Manager
2 weeks ago
Newtown Square, United States Hoffman's Exterminating Full timeCompany DescriptionHoffman's Exterminating is a family business that has been providing "Quality Service with Personalized Care" since 1990. The company prides itself on its superior employee efforts and customer loyalty, and aims to be the last job and professional pest control service its employees and customers will ever need.Role DescriptionThis is a...
-
Nutritional Services Worker
Found in: Lensa US P 2 C2 - 2 weeks ago
Snyder, United States Cogdell Memorial Hospital Full timeUnder the direct supervision of the Dietary Manager or Supervisor, the Nutritional Services Worker performs a variety of patient food service and dish duties.This is a PRN position. May be required to work weekends.RequirementsMinimum Requirements:High school diploma or equivalentPosition Description:Prepares food trays for general and therapeutic...
-
Customer Service Advisor
Found in: Careerbuilder One Red US C2 - 3 weeks ago
Franklin Square, NY 11010, United States Pep Boys Full timePep Boys - 195 New Hyde Park Road [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order and...
-
Automotive Detail Manager
1 week ago
Snyder, United States Blake Fulenwider CJDR - Snyder Full timeJob DescriptionJob DescriptionIf you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you.Our expectation is...
-
Nutritional Services Worker
Found in: Lensa US P 2 C2 - 2 weeks ago
Snyder, United States Cogdell Memorial Hospital Full timeUnder the direct supervision of the Dietary Manager or Supervisor, the Nutritional Services Worker performs a variety of patient food service and dish duties. This is a PRN position. May be required to work weekends. Requirements Minimum Requirements: High school diploma or equivalent Position Description: Prepares food trays for general and therapeutic...
-
Technical Service Manager
6 days ago
Newtown Square, United States SAP, SE Full timeWe are looking for a Technical Service Manager (TSM), one with SAP technical consulting experience. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4 HANA on their path to the Inte Service Manager, Technical, Manager, Cloud Architect, Service, Operations, Technology
-
Newtown Square, United States Michaels Stores, Inc. Full timeStore - PHI-NEWTOWN SQUARE, PA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...
-
Orthopedic Certified Surgical Technologist
Found in: Lensa US P 2 C2 - 2 weeks ago
Snyder, United States Cogdell Memorial Hospital Full timeJob Type Part-timeDescriptionThis position has the overall responsibility to be knowledgeable of various surgical procedures and assist the surgeon with the needed instruments and supplies to perform the surgical procedure. This position also ensures that inventory/supply counts are accurate and adequate for upcoming cases. Ordering of supplies/equipment...
-
Event Setup Technician
18 hours ago
Snyder, United States TDIndustries, Ltd. Full timeReviews written set-up plans for public or private event. Executes written or verbal instructions according to customer needs and changes. Manages work within event timelines and makes necessary preparations in advance for future events. Performs cus Technician, Event, Construction, Healthcare, Equipment
-
Field Specialist
Found in: Talent US C2 - 1 week ago
Snyder, United States Baker Hughes Full timeField Specialist (Artificial Lift) – Snyder, TX Would you like to work in the field supporting our customers? Join our Artificial Lift team! Join our Field Service team Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical...
-
Account Service Coordinator
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Newtown Square, United States Alpine Solutions Group Full timeMUST:0-2 years of total insurance/risk experience, could be right out of school if you majored in Risk Management and InsuranceIf not right out of a college Risk program, then 1-2 years of insurance brokerage or insurance carrier experience PA Life, Accident & Health Insurance license (or able to acquire within 90 days)Has commercial lines of insurance...
-
Account Service Coordinator
Found in: Appcast US C2 - 2 weeks ago
Newtown Square, United States Alpine Solutions Group Full timeMUST:0-2 years of total insurance/risk experience, could be right out of school if you majored in Risk Management and InsuranceIf not right out of a college Risk program, then 1-2 years of insurance brokerage or insurance carrier experience PA Life, Accident & Health Insurance license (or able to acquire within 90 days)Has commercial lines of insurance...
-
Orthopedic Certified Surgical Technologist
18 hours ago
Snyder, United States Cogdell Memorial Hospital Full timeJob Type Part-timeDescriptionThis position has the overall responsibility to be knowledgeable of various surgical procedures and assist the surgeon with the needed instruments and supplies to perform the surgical procedure. This position also ensures that inventory/supply counts are accurate and adequate for upcoming cases. Ordering of supplies/equipment...
