Service Operations Manager
4 weeks ago
Company Description
Hoffman's Exterminating is a family business that has been providing "Quality Service with Personalized Care" since 1990. The company prides itself on its superior employee efforts and customer loyalty, and aims to be the last job and professional pest control service its employees and customers will ever need.
Role Description
This is a full-time on-site role for a Service Operations Manager located in Newtown Square, PA. The Service Operations Manager will be responsible for daily operational tasks such as customer service, training and service delivery to ensure customer satisfaction and a positive customer experience.
Qualifications
- Experience with Customer Service and Satisfaction
- Operations Management skills required.
- Experience with Training and Service Delivery strongly desired.
- Strong ability to communicate clearly and effectively with customers and employees alike.
- Must be licensed in categories in PA, that reflect the services we offer.
- ACE is preferred.
- Experience in the pest control industry is a plus.
A candidate should possess organizational skills, be detail-oriented, and have the ability to adapt and be adaptable.
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