Intake Coordinator

2 months ago

Columbia, United States Pinewood Springs Full time

Description

Introduction

Do you have the career opportunities as a(an) Intake Coordinator - RN you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join Pinewood Springs which is a part of the nation’s leading provider of healthcare services, HCA Healthcare.

Benefits

Pinewood Springs, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Do you want to work where you have a voice? Nurses are at the forefront of our commitment to the care and improvement of human life. At HCA Healthcare, there are many ways for nurses to have a voice through professional practice councils, advisory councils, vital voices surveys, and units of distinction. We learn from our multi-generational nursing family. We partner with our Nurses at Pinewood Springs

Job Summary and Qualifications

The Behavioral Health RN Intake Coordinator oversees the pre-admission assessment process. The RN Intake Coordinator responds to calls for information, response of patients, and inquiries about services offered and assists callers with accessing the most appropriate level of service and service provider to meet the needs of the patient. This position works collaboratively with the Respond Department and Senior Leadership to facilitate admissions and coordinate resources and information for the facility.

What you will do in this role:

  • The Intake Coordinator will respond to calls for psychiatry services responding appropriately to the identified needs of the caller and patient.
  • Prioritizes patient calls based on the level of need of the patient.
  • Coordinates activities with Respond Department and Respond Director to assure accurate record keeping and efficient patient flow.
  • Ensures EMTALA compliance at all times and reports any concerns to the Respond Director immediately.
  • Coordinates communication related to all assessment and admission activities, ensures rapid throughput for the emergency department, requests additional resources when needed based on volume, and works with multidisciplinary team to move patients to disposition quickly.
  • Responds to calls in a timely and thorough manner, and verifies RN/SSR in Respond completes a timely assessment.
  • Works collaboratively with Senior Leadership team to provide data and to assure accurate response data management.
  • Provides ongoing education, resources and support to patients and families as needed.
  • Coordinates and participates with appropriate interested parties and physicians through the patient response inquiry, and admission process.
  • Models and trains other behavioral health team members on managing and tracking inquiry calls.
  • Tracks and reports on all key indicators related to calls, assessment, and admissions.
  • Ensures patient rights and confidentiality are maintained.
  • Ability to remain calm during crisis situations.
  • Adhere to HCA Code of Conduct. Our Code of Conduct provides guidance to all HCA colleagues and assists us in carrying out our daily activities within appropriate ethical and legal standards. These obligations apply to our relationships with patients, affiliated physicians, third-party payers, subcontractors, independent contractors, vendors, consultants, and one another.

What qualifications you will need:

  • Basic Cardiac Life Support must be obtained within 30 days of employment start date
  • Nonviolent Crisis Intervention must be obtained within 30 days of employment start date
  • Registered Nurse
  • Registered Nurse Diploma, or Associate Degree

Pinewood Springs is a joint venture mental health and wellness hospital operated by HCA Healthcare’s Tristar Health and Maury Regional Medical Center. The hospital serves the mental health needs of both adolescent and adult patients. A broad range of inpatient and outpatient services are offered to treat individuals with mood, thought, and co–occurring disorders within a supportive and therapeutic environment.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If this opportunity is your next step in your career path, we encourage you to apply for our Intake Coordinator - RN opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing apply today

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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