Hotel Front Desk Associate

3 weeks ago

Vernon, United States Vernon Downs Full time

$2000 sign-on / retention bonus

JOB DESCRIPTION SUMMARY:

Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

- Provide excellent guest service to both internal and external guests.

- Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.

- Maintains a working knowledge of the Company's property, as well as special events on and near property, in order to advise guests of same, whenever possible.

- Responds to guest requests, complaints or inquiries courteously and promptly.

- Enters changing reservation information into computer system.

- Posts charges to guest accounts and processes payment of accounts.

- Ensures a maximum level of service and satisfaction is achieved and maintained.

- Operates Hotel switchboard and/or PBX.

- Create reservations using the PMS system both individual and group related providing informational feedback regarding confirmation of reservation, arrival\departure, check-in, check-out, cancellation policy, credit card & payment requirements.

- Observes credit limitations on check cashing privileges and ensures that all checks accepted for payment of account are correctly stamped with the Bank Deposit stamp.

- Prepares shift cash report, balancing payments and disbursements with computer total, preparing the drop envelope for shift end, and balancing accounts.

- All other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required. Some college courses in Hotel Management preferred.

3pm to 11pm 5 days per week

  • Hotel Front Desk Supervisor

    1 month ago

    Vernon, United States Tioga Downs Casino Full time

    JOB DESCRIPTION SUMMARY: Responsible for the successful operation of the Hotel Front Desk and assuring that guests have a favorable hotel experience. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Provide excellent guest service to both internal and external guests. • Actively supports the company culture of creating a fun and...

  • Hotel Front Desk Supervisor

    1 month ago

    Vernon, United States Tioga Downs Full time

    JOB DESCRIPTION SUMMARY:Responsible for the successful operation of the Hotel Front Desk and assuring that guests have a favorable hotel experience.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:• Provide excellent guest service to both internal and external guests.• Actively supports the company culture of creating a fun and entertaining...

  • Hotel Front Desk Supervisor

    4 days ago

    Vernon, United States Tioga Downs Casino Full time

    JOB DESCRIPTION SUMMARY: Responsible for the successful operation of the Hotel Front Desk and assuring that guests have a favorable hotel experience. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: •Provide excellent guest service to both internal and external guests. •Actively supports the company culture of creating a fun and entertaining...

  • Front Desk Agent

    3 weeks ago

    Mt Vernon, United States CUSA, LLC Full time

    Now Hiring: Hotel Front Desk AgentCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing...

  • Front Desk Agent

    4 weeks ago

    Mount Vernon, United States CUSA, LLC Full time

    Job DescriptionJob DescriptionNow Hiring: Hotel Front Desk AgentCUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our...

  • Front Desk Agent/Night Audit

    4 weeks ago

    Mt Vernon, United States CUSA Full time

    Now Hiring: Hotel Front Desk Agent CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing...

  • Hotel Front Desk Associate

    3 weeks ago

    Vernon, United States Tioga Downs Full time

    $2000 sign-on / retention bonusJOB DESCRIPTION SUMMARY:Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:• Provide excellent guest service to both internal and external guests.• Actively...

  • Hotel Front Desk Associate

    1 week ago

    Vernon, United States Tioga Downs Full time

    $2000 sign-on / retention bonusJOB DESCRIPTION SUMMARY:Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:• Provide excellent guest service to both internal and external guests.• Actively...

  • Hotel Front Desk Associate

    4 weeks ago

    Vernon, United States Vernon Downs Full time

    $2000 sign-on / retention bonus JOB DESCRIPTION SUMMARY: Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: - Provide excellent guest service to both internal and external guests. -...

  • Hotel Front Desk Associate

    1 week ago

    Vernon, United States Vernon Downs Full time

    $2000 sign-on / retention bonus JOB DESCRIPTION SUMMARY: Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: - Provide excellent guest service to both internal and external guests. -...

  • Hotel Front Desk Associate

    4 weeks ago

    Vernon, United States Tioga Downs Full time

    $2000 sign-on / retention bonusJOB DESCRIPTION SUMMARY:Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:• Provide excellent guest service to both internal and external guests.• Actively...

  • Hotel Front Desk Associate

    1 week ago

    Vernon, United States Tioga Downs Full time

    $2000 sign-on / retention bonusJOB DESCRIPTION SUMMARY:Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:• Provide excellent guest service to both internal and external guests.• Actively...

  • Hotel Front Desk Associate

    7 days ago

    Vernon, United States Tioga Downs Casino Full time

    The schedule for this position is 11pm to 7am on Fridays and Saturdays.$2000 sign-on / retention bonus JOB DESCRIPTION SUMMARY: Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: •...

  • Part Time Overnight Hotel Front Desk Agent

    5 days ago

    Vernon Hills, United States Hotel Indigo Vernon Hills Full time

    At Hotel Indigo® we deliver inspired service. **In all we do, we are vibrant, curious and original. **- Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. - Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. - Be original...

  • Front Desk/ Sales Associate

    4 weeks ago

    Vernon Hills, United States Pure Barre - South Barrington Full time

    Job DescriptionJob DescriptionPOSITION: Pure Barre Vernon Hills is currently seeking a qualified Sales Representative/Front Desk Associate. The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving...

  • Front Desk/ Sales Associate

    1 week ago

    Vernon Hills, United States Pure Barre - South Barrington Full time

    Job DescriptionJob DescriptionPOSITION: Pure Barre Vernon Hills is currently seeking a qualified Sales Representative/Front Desk Associate. The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving...

  • Front Desk/Host

    3 weeks ago

    Vernon Hills, United States Dave & Buster Full time

    Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...

  • Front Desk Clerk

    1 month ago

    Mt Vernon, United States Tulip Inn Full time

    Join our team and be part of Mount Vernon's local charm providing outstanding customer service in an exciting environment. Located just off of I-5 in Mount Vernon, the Tulip Inn is a wonderful place to work. Applicants must be at least 18 years of age. We require a background and drug test. Essential Duties: Responsible for greeting customers at the Front...

  • Front Desk Clerk

    4 days ago

    Mt Vernon, United States Tulip Inn Full time

    Join our team and be part of Mount Vernon's local charm providing outstanding customer service in an exciting environment. Located just off of I-5 in Mount Vernon, the Tulip Inn is a wonderful place to work. Applicants must be at least 18 years of age. We require a background and drug test. Essential Duties: Responsible for greeting customers at the Front...

  • Dental Assistant

    2 weeks ago

    Vernon Rockville, United States The Tooth Fixer Family Dental Care Full time

    Overview: We are currently in need of a Dental Assistant to fill in for a team member who will be taking temporary leave. However, our intention is to hire somebody who can work as an assistant when needed but would prefer to split their time with the Front Desk duties as well. Pleasant, single doctor-owned practice, not corporate. **Duties**: - Cover for...