Hospital Care Investigator
4 weeks ago
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
TOUR 2 - 9:00 A.M - 5:00 P.M
SUMMARY OF DUTIES AND RESPONSIBILITIES
- Completes notification, verification, and authorization for scheduled and non-scheduled visits, as assigned.
- Contacts insurance payers to secure authorizations for required services, verifies coverage and benefits.
- Coordinates with Case Management to ensure extended authorizations are secure.
- Communicates with physician offices regarding pre-certification requirements.
- Communicates with patients to obtain updated insurance information, as needed.
- Utilize insurance websites/portals to verify insurance coverage and obtains authorizations.
- Documents patient information clearly and completely in the Health Information System.
- Scans patient ID, insurance card(s), referral forms (if applicable) and consent forms obtained from the patient into document imaging system.
- Responsible for screening uninsured or under-insured outpatients to identify insurance coverage or enrollment eligibility into NYC Care, H+H Options, HRA and NYSOH Medicaid applications.
- Discusses Patient Copays, deductibles, assess and process patient payments by credit/debit card or refer patient to cashier for cash payments.
- Assists Pts with MyChart enrollments when needed.
- Interacts with other departments to financially secure accounts.
- Refers accounts requiring escalation to Supervisor in a timely manner.
- Attends all necessary training sessions and huddles to effectively perform the day-to-day functions of the position.
- Performs all other duties as assigned by the Patient Access Manager or Supervisors.
Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university; or
2. An Associate's degree from an accredited college or university; and completion of a certificate program in medical
billing; or
3. A four-year high school diploma or its educational equivalent; and completion of a certificate program in medical
billing; and two (2) years of full-time experience in interviewing, investigation, or a related field, such as credit and
collection follow-up or bookkeeping, or as a customer service representative providing comprehensive customer
service entailing the dispensing of information or listening to and resolving customer's concerns, problems and
complaints or troubleshooting; or
4. A four-year high school diploma or its educational equivalent; and four (4) years of full-time experience, as
described in #3 above; or
5. Education and/or experience which is equivalent to (1), (2), (3) or (4) above. College education may be substituted
for experience on the basis that thirty (30) semester credits are equivalent to one (1) year of experience. However,
all candidates must have at least a four-year high school diploma or its educational equivalent.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
-
Hospital Care Investigator
3 weeks ago
New York, United States Intellyk Full time**Job Title**: Hospital Care Investigator **Location**: New York, NY 10016 **Duration**: 9 weeks **Hours**:40 Hour/ Week **Shift**:9:00 AM - 5:00 PM **Requirement**: - 1 years of Hospital Care Investigator experience required. - Completed High School (Diploma or GED). **Responsibilities**: - A member of the revenue cycle process, billers are...
-
Hospital Care Investigator
2 weeks ago
New York, United States EA Team Full time**Hospital Care Investigator - Urgent Opening** - **Job Title**:Hospital Care Investigator - **Location**: 462 1st Ave., New York, NY 10016 - **Facility**: Bellevue Hospital Center - **Shift Schedule**:9:00 AM - 5:00 PM (08Hrs. Day shift) - **Guaranteed Hours**: 40/Week. - **Duration of the Contract**: 13 Weeks (with Highly Possible Extension). - **Pay...
-
Hospital Care Investigator
1 week ago
New York, United States EA Team Full time**Hospital Care Investigator - Urgent Opening** - **Job Title**:Hospital Care Investigator - **Location**: 462 1st Ave., New York, NY 10016 - **Facility**: Bellevue Hospital Center - **Shift Schedule**:9:00 AM - 5:00 PM (08Hrs. Day shift) - **Guaranteed Hours**: 40/Week. - **Duration of the Contract**: 13 Weeks (with Highly Possible...
-
Hospital Care Investigator
3 weeks ago
New York, United States PRIDE Health Full timeActively hiring "Hospital Care Investigator” Hospital based in Manhattan, NY pay rate is $28-30/hr. Title: Hospital Care Investigator Department: HR OPERATIONS Pay Rate: $28-$30/hr. Location: Manhattan, NY 10016 Schedule Notes: : 9:00 AM-5:00 PM Contract duration: 2-3 months with high possibility of extension. Languages: Spanish/English Job Details Data...
-
Hospital Care Investigator
1 month ago
New York, United States Pride Health Full timeActively hiring "Hospital Care Investigator” Hospital based in Manhattan, NY pay rate is $28-30/hr.Title: Hospital Care InvestigatorDepartment: HR OPERATIONSPay Rate: $28-$30/hr.Location: Manhattan, NY 10016Schedule Notes: : 9:00 AM-5:00 PMContract duration: 2-3 months with high possibility of extension.Languages: Spanish/EnglishJob DetailsData Entry•...
-
Hospital Care Investigator
2 weeks ago
New York, United States Pride Health Full timeActively hiring "Hospital Care Investigator” Hospital based in Manhattan, NY pay rate is $28-30/hr.Title: Hospital Care InvestigatorDepartment: HR OPERATIONSPay Rate: $28-$30/hr.Location: Manhattan, NY 10016Schedule Notes: : 9:00 AM-5:00 PMContract duration: 2-3 months with high possibility of extension.Languages: Spanish/EnglishJob DetailsData Entry•...
-
Hospital Care Investigator
4 weeks ago
New York, United States Equiliem Full timeClient Summary: Our client is the nation's largest municipal health care delivery system in the United States dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect and regardless of immigration status or ability to pay. Job Description: Hospital Care Investigator Hospital Care...
-
Hospital Care Investigator
2 weeks ago
New York, United States Equiliem Full timeClient Summary: Our client is the nation's largest municipal health care delivery system in the United States dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect and regardless of immigration status or ability to pay. Job Description: Hospital Care Investigator Hospital Care...
-
Hospital Care Investigator
4 weeks ago
New York, United States NYC Health + Hospitals Full time**About NYC Health + Hospitals**: Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's...
-
Hospital Care Investigator
2 days ago
New York, United States NYC Health + Hospitals Full time**About NYC Health + Hospitals**: NYC Health + Hospitals/Jacobi is a 457-bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center,...
-
Hospital Care Investigator
1 month ago
New York, United States Jayestech LLC Full time**Job Title**:Hospital Care Investigator **Job Location**: New York, NY **Job Summary**:As a Hospital Care Investigator within the Credit & Collection department, your primary responsibility is to ensure the smooth functioning of the revenue cycle process by meticulously reviewing accounts, rectifying claim edits, and preparing and submitting claims to...
-
Hospital Care Investigator
4 weeks ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Hospital Care Investigator
4 weeks ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Hospital Care Investigator
4 weeks ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Hospital Care Investigator
2 weeks ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Hospital Care Investigator
2 weeks ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Hospital Care Investigator
2 weeks ago
New York, United States NYC Health Hospitals Full timeElmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation...
-
Hospital Care Investigator
3 weeks ago
New York, United States NYC Health Hospitals Full timeNYC Health + Hospitals/Jacobi is a 457-bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast...
-
Hospital Care Investigator
3 days ago
New York, United States NYC Health Hospitals Full timeNYC Health + Hospitals/Jacobi is a 457-bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast...
-
Hospital Care Investigator provisional
3 weeks ago
New York, United States NYC Health + Hospitals Full time**About NYC Health + Hospitals**: NYC Health + Hospitals/Bellevue is America’s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000...
