Caterer Assistant

1 month ago


Omaha, United States Catholic Health Initiatives Full time

**Overview**

At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care and diagnostic imaging.

**Responsibilities**

****Sign-on Bonus Eligibility***

Those most qualified will be contacted by email.

3 12 hour shifts every other weekend and holiday

1. Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.

2. Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.

3. Must transport ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.

4. Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.

5. Ensures Patient Satisfaction score for the department is met.

6. Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.

7. Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.

8. Inventories, gathers, and delivers floor stock to units as designed by each facility.

**Qualifications**

Preferred:

Minimum of 1 year of direct patient care in a hospital setting and/or 1 year minimum in food service.

Knowledge equivalent to a high school education.

**Pay Range**

$14.78 - $20.33 /hour

We are an equal opportunity/affirmative action employer.


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