Conference Services Manager

4 weeks ago

Omaha, United States Magnolia Omaha Full time

Overview:

This position is responsible for the overall operation of the convention banquet space, meeting with guests to understand the requirements for their functions, and supervision of the banquet staff to ensure guests' requirements are met and exceeded.

Responsibilities:
  • The Conference Services Manager is responsible for coordinating the service efforts between sales, banquets and all applicable departments to ensure proper utilization of function space to yield maximum revenues.
  • The Conference Services Manager is responsible for planning all details of group customer stay and events and managing client requirements to ensure that events run smoothly and accounts are kept in order.
  • This includes but is not limited to managing room blocks and rooming lists and detailing food and beverage requirements.
  • Works closely with Catering Sales, Group Sales, Revenue Management, Banquets, Finance and all Operational departments of the hotel.
  • The position ensures the Catering & Conference Services operation meets the brands target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.
  • Effectively and timely handles group/catering sales turnovers. Identify group guest needs and all sales opportunities.
  • Ensures group rooms and banquet attrition are followed.
  • Plan and conduct site inspection of upcoming programs.
  • Effectively use Delphi while using existing sales standards to document all sales and services activities.
  • Develop and implement own sales action plans for up-selling food and beverage as well as guest rooms to achieve personal and team financial goals.
  • Assumes responsibility for the successful set-up and execution of programs.
  • Consistently maintains team informed of events or VIP clients in a professional and concise manner to anticipate guests needs and create guest loyalty.
  • Make timely and impromptu decisions, which balance guests needs with the financial, safety and staffing goals of the hotel.
  • Plan and/or attend and/or participate in meetings with hotel team members and guests, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Menu Tastings and Site Visits.
  • Provide a problem free experience for our guests while providing the highest standards of service and effective communication of the program through to ensure guests expectations are meet.
  • Ability to work flexible shifts including nights and weekends depending on group needs.
  • Reporting into the Director of Sales, you will assist in taking the lead in organizing all details related to group bookings and catering events from the Sales Phase to the Post-Event Phase.
Qualifications:
  • Previous experience in hospitality service-related positions required.
  • Previous experience as a Conference/Convention Services Manager, Event Planning Manager, or Group Rooms Coordinator preferred.
  • Familiarity with Sales and Marketing tools.
  • Salesforce/Delphi experience preferred.
  • Participate as team player with other key hotel members
  • Must be self-motivated and able to work with minimal supervision.
  • Must possess computer skills, including but not limited to, Microsoft Word, Excel, and Delphi Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.
  • Professionally represent the hotel in community and industry organizations and events.
  • Provide constructive feedback to all departments and to hotel sales and marketing leaders.
  • Knowledge of hotel and competitive market.

  • Conference Services Manager

    1 month ago

    Omaha, United States CoralTree Hospitality Group Full time

    The Conference Services Manager is responsible for coordinating the service efforts between sales, banquets and all applicable departments to ensure proper utilization of function space to yield maximum revenues. The Conference Services Manager is re Manager, Service, Sales, Hotel, Operations, Retail

  • Director of Conference and Event Services

    3 weeks ago

    Omaha, United States Creighton University Full time

    Creighton University is seeking to hire a Director of Creighton University Conference & Event Services . This role provides strategic and operational leadership for a comprehensive campus events team, inclusive of Reservations, Event Operations, Event Planning, and Summer Conferences. Will support the Omaha and Phoenix campuses. Responsible for business...

  • Managed Office Services Specialist

    3 weeks ago

    Omaha, United States Avalon Document Services Full time

    Job DescriptionJob DescriptionJob Title: Managed Office Services Specialist Department: OperationsReports to: Site Team Leader Worker category: Full TimeJob Summary:A Managed Office Services Specialist fulfills the onsite contractual obligations of Avalon’s Managed Office Services accounts. They report directly to the client’s office to lend support...

  • Managed Office Services Specialist

    2 weeks ago

    Omaha, United States Avalon Document Services Full time

    Job Title: Managed Office Services Specialist Department: Operations Reports to: Site Team Leader Worker category: Full Time Job Summary: A Managed Office Services Specialist fulfills the onsite contractual obligations of Avalon’s Managed Office Services accounts. They report directly to the client’s office to lend support through a variety of daily...

  • Managed Office Services Specialist

    3 weeks ago

    Omaha, United States Avalon Document Services Full time

    Job DescriptionJob DescriptionJob Title: Managed Office Services Specialist Department: OperationsReports to: Site Team Leader Worker category: Full TimeJob Summary:A Managed Office Services Specialist fulfills the onsite contractual obligations of Avalon’s Managed Office Services accounts. They report directly to the client’s office to lend support...

  • Managed Office Services Specialist

    2 weeks ago

    Omaha, United States Avalon Document Services Full time

    Job Title: Managed Office Services Specialist Department: Operations Reports to: Site Team Leader Worker category: Full Time Job Summary: A Managed Office Services Specialist fulfills the onsite contractual obligations of Avalon’s Managed Office Services accounts. They report directly to the client’s office to lend support through a variety of daily...

  • Service Manager

    4 weeks ago

    Omaha, United States Aramark Uniform Services Full time

    ** Service Manager** **Job Category****:** In Unit-Service-Mngmt **Requisition Number****:** SERVI017858 Showing 1 location **Job Details** **Description** Responsibilities: --Overall Market Center (MC) Service results, including but not limited to, Customer Retention, Growth, Loss and Ruin, Piece Budget, Safety, Employee Retention, Accounts Receivable (AR)...

  • Service Manager

    4 weeks ago

    Omaha, United States Aramark Uniform Services Full time

    ** Service Manager** **Job Category****:** In Unit-Service-Mngmt **Requisition Number****:** SERVI017858 Showing 1 location **Job Details** **Description** Responsibilities: --Overall Market Center (MC) Service results, including but not limited to, Customer Retention, Growth, Loss and Ruin, Piece Budget, Safety, Employee Retention, Accounts Receivable (AR)...

  • Service Manager

    3 weeks ago

    Omaha, United States Hy-Vee, Inc. Full time

    Description : Job Title: Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels. Core Competencies: Partnerships Growth...

  • Service Manager

    2 weeks ago

    Omaha, United States Hy-Vee, Inc. Full time

    Description : Job Title: Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels. Core Competencies: Partnerships Growth...

  • Travel Nurse RN

    1 day ago

    Omaha, United States Premier Medical Staffing Services, LLC. Full time

    Source=PeopleFluent;SourceID=737878 ;Status=Open;Association=Select Specialty Hospital - Omaha ;Client=Critical Illness and Rehab ;ASAP;Start=ASAP;End=;Duration=91;Cert=Case Manager ;Specialty=Case Manager - 4542 ;Unit=Case Manager - 4542 ;Shift=Day5x8.0;# of Postions=1;Type=Travel;BillRate=$77.00;minBillRate=$58.00;Description=ShortCase Manager is...

  • Food Service Director

    1 week ago

    Omaha, United States Elior North America Full time

    We are looking to add a motivated, effective Food Service Director to our Aladdin Campus Dining team in Omaha, NE. As a Food Service Director, you will have the opportunity to lead a talented team of food service workers and manage all aspects of a food service department to ensure that customers and clients never miss a meal. What you'll be doing: Managing...

  • Production Manager

    3 weeks ago

    Omaha, United States Judge Direct Placement Full time

    The Judge Group is currently in search of a degreed Production Manager for a large food manufacturing facility located in the greater Omaha, NE area. The qualified individual MUST have high speed food or beverage manufacturing experience. Responsibilities: Confers with management personnel to establish production and quality control standards, develop budget...

  • VP, Sales Management and Enablement

    4 weeks ago

    Omaha, United States Carson Group Holdings, LLC Full time

    Job DescriptionJob DescriptionWho We AreIn an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It’s the ultimate measure. We believe in providing value beyond a doubt and in the notion that time will either expose you or...

  • VP, Sales Management and Enablement

    7 days ago

    Omaha, United States Carson Group Holdings, LLC Full time

    Job DescriptionJob DescriptionWho We AreIn an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It’s the ultimate measure. We believe in providing value beyond a doubt and in the notion that time will either expose you or...

  • Production Manager

    3 weeks ago

    Omaha, United States Judge Direct Placement Full time

    The Judge Group is currently in search of a degreed Production Manager for a large food manufacturing facility located in the greater Omaha, NE area. The qualified individual MUST have high speed food or beverage manufacturing experience. Responsibilities: Confers with management personnel to establish production and quality control standards, develop...

  • Production Manager

    1 week ago

    Omaha, United States Judge Direct Placement Full time

    The Judge Group is currently in search of a degreed Production Manager for a large food manufacturing facility located in the greater Omaha, NE area. The qualified individual MUST have high speed food or beverage manufacturing experience. Responsibilities: Confers with management personnel to establish production and quality control standards, develop...

  • Production Manager

    2 weeks ago

    Omaha, United States Judge Direct Placement Full time

    Judge Direct Placement is looking for a Production Manager for a food and beverage manufacturer.Confers with management personnel to establish production and quality control standards, develop budget and cost controls, and obtain data regarding types, quantities, specifications, and delivery dates of products orderedLeads Supervisors and Team Members in a...

  • Production Manager

    1 week ago

    Omaha, United States Judge Direct Placement Full time

    Judge Direct Placement is looking for a Production Manager for a food and beverage manufacturer.Confers with management personnel to establish production and quality control standards, develop budget and cost controls, and obtain data regarding types, quantities, specifications, and delivery dates of products orderedLeads Supervisors and Team Members in a...

  • Service Manager

    2 weeks ago

    Omaha, United States OnPoint Group Full time

    Apply Job Type Full-time Description The Company Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as...