Pega Developer at IRS

3 weeks ago

New Carrollton, United States Prudent Technology Full time

Prudent Technology is a Women Owned Small Business company providing innovative IT Automation and Data solutions to our federal clients. We are a team of self-starters, innovators and consultants providing cutting edge technologies for the federal government. We help our clients achieve their business and operational goals by solving complex problems through experience and intellect and build sustainable solutions that last.

The Pega Developers will support IRS with modernization of processes and applications through scaled Agile development and process improvement within a quickly growing enterprise case management implementation on the Pega platform. Only U.S. citizens or permanent residency "green card" holders or visa (3+ years US residency) will be considered.

Only Active IRS MBI cleared are preferred.

The Pega Developers' responsibilities will include:

  • Collaborate effectively in a complex, multi-vendor environment with contractor and government personnel in small, Agile teams.
  • Assist IRS to rethink and modernize business processes and practices.
  • Streamline case management processes across the IRS to improve the taxpayer experience.
  • Work within and across teams to improve case management practices across operating divisions at the IRS.
  • Design, construction, and testing of new Pega applications.
  • Develop new or modify existing workflow configurations to maximize production and operating efficiency.
  • Facilitate Business Process Modernization Design Sessions.
  • Use a data-led approach to assess the complexity and potential level of effort.
  • Develop a high-level sequence of activities such as target state journey maps or target state documents.
  • Collaborate with project stakeholders and integrators to align business process transformation with in-flight and planned implementation activities.
  • Engage various stakeholders to identify and document potential impacts and dependencies.
  • Develop prototypes to inform target state and minimum viable product elaboration and configuration.
  • Utilize internal and external data to identify key transformation risks that will need to be addressed through parallel activities or future/ongoing change management processes.
  • Create process flows of the stakeholder's current and future state that incorporate relevant data, metrics, and connections.

Required Skills and Experience

  • Only U.S. citizens or permanent residency "green card" holders or visa (3+ years US residency) will be considered.
  • Pega Certified Senior System Architect (PCSSA) or higher certification.
  • 6+ years of experience with Pega application development, and knowledge of the Pegasystems, Inc, platform
  • Extensive experience with Agile software development process/concepts
  • Experience with identification, elaboration and refinement of requirements
  • Strong understanding of and experience with Pega for case management
  • Some experience with user centered design for application development within the Pega platform
  • Proficient at design, documentation, and troubleshooting complex technical problems.
  • Experience with Pega as part of a large-scale implementation
  • Ability to design for and subsequently reuse services, capabilities, and features in Pega.
  • Ability to produce efficient process workflows from business requirements.
  • Experience in design-thinking methods, such as data-led prototyping and prioritization, project management, and Agile/iterative development
  • Experience ingesting large and complex sets of data and converting them into actionable data insights
  • Knowledge of and experience with using scaled Agile to accommodate large implementations
  • Strong analytical and problem-solving skills and technical skills
  • Ability to work independently as well as part of a team
  • Ability to communicate effectively with all levels of an organization

Preferred Skills and Experience

  • Bachelor's degree or equivalent in Information Technology or Computer Science, or four additional years of experience in lieu of a degree.
  • Experience at IRS.
  • General understanding of IRS organizations and tax administration programs.
  • Experience in business architecture design with the Pega platform.
  • Experience with designing data models.
  • Pega experience within the IRS organization or another large public organization.
  • Experience leading business process modernization in large organizations.
  • Experience working within SAFe.
  • Experience in the federal contracting market would be helpful but is not required.


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