Customer Service/Processor
1 week ago
Summary
The Customer Service/Processor position administers claims and manages interaction with customers by reviewing all terms and conditions, customer claims, supporting photos and customer information and documentation. The Processor manages customer calls, supplying information and updates to customers, and utilizes the CRM to communicate with customers and technicians.
Essential Functions
Adjudicate and administer claims by reviewing all warranty terms and conditions, customer claims, supporting photos, customer information and documentation, and determining next actions.
Compose grammatically correct correspondence such as claim notes, e-mails and any other form of internal or external written communication.
Manage a moderate volume of inbound and outbound calls.
Work within a metric driven environment.
Required Competencies and Experience
Excellent oral, written and interpersonal communication skills
Excellent telephone etiquette
Strong analytical and critical thinking skills to collect and interpret data to effectively and efficiently solve problems
Ability to sit and work on a computer with a headset for long periods of time
Computer proficiency
High School Diploma or GED
2+ years previous customer service
What You’ll Love About Working Here:
Friendly Team Environment
Comprehensive benefits package including: Medical, Dental, Vision, Life & Disability Insurance, and 401K options
Generous PTO Policy includes: 2 weeks of PTO accrual in your first year
Tuition Reimbursement
Learn more about us at
EEO Statement
UNITERS North America is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
-
Customer Service Liaison
7 days ago
West Palm Beach, Florida, United States Service Experts Full timeAbout the RoleAs a Senior Customer Service Specialist at Service Experts, you will play a crucial role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to handle customer inquiries, resolve issues, and provide timely assistance via phone, email, or chat.Key Responsibilities:Answer incoming calls from...
-
Admin Processor n
4 weeks ago
Palm Harbor, United States Global Channel Management Full timeAbout the job Admin Processor n Admin Processor needs 1+ years of data entry experienceAdmin Processor requires:Ability to handle multiple tasks.Ability to process claims accurately, follow up with denials.Strong communication and customer service skills. Intermediate knowledge of MS Outlook, Excel and Data Entry.Accounts payable knowledge is a...
-
Admin Processor n
4 weeks ago
Palm Harbor, United States Global Channel Management Full timeAbout the job Admin Processor n Admin Processor needs 1+ years of data entry experienceAdmin Processor requires:Ability to handle multiple tasks.Ability to process claims accurately, follow up with denials.Strong communication and customer service skills. Intermediate knowledge of MS Outlook, Excel and Data Entry.Accounts payable knowledge is a...
-
Admin Processor n
4 weeks ago
Palm Harbor, United States Global Channel Management Full timeAbout the job Admin Processor n Admin Processor needs 1+ years of data entry experience Admin Processor requires: Ability to handle multiple tasks. Ability to process claims accurately, follow up with denials. Strong communication and customer service skills. Intermediate knowledge of MS Outlook, Excel and Data Entry. Accounts payable knowledge is a plus....
-
Admin Processor n
4 weeks ago
Palm Harbor, United States Global Channel Management Full timeAbout the job Admin Processor n Admin Processor needs 1+ years of data entry experience Admin Processor requires: Ability to handle multiple tasks. Ability to process claims accurately, follow up with denials. Strong communication and customer service skills. Intermediate knowledge of MS Outlook, Excel and Data Entry. Accounts payable knowledge is a plus....
-
Customer Service Team Lead
7 days ago
West Palm Beach, Florida, United States Service Experts Full timeAbout This RoleThe Senior Customer Service Specialist plays a vital role in ensuring exceptional customer experiences. With the ability to effectively manage multiple priorities, you will be responsible for handling customer inquiries, resolving issues, and providing timely solutions.Key ResponsibilitiesRespond to customer calls, emails, and chats with...
-
Plasma Processor
4 weeks ago
West Jordan, United States GRIFOLS, S.A. Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Plasma Processor
4 weeks ago
West Jordan, United States GRIFOLS, S.A. Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Customer Service Coordinator
6 days ago
West Palm Beach, Florida, United States Warrior Service Company LLC Full timeJob SummaryWe are seeking a highly skilled Customer Service Coordinator - Route Scheduler to join our team at Warrior Service Company LLC. This role is responsible for coordinating schedules with customers, assigning work to technicians, and ensuring efficient service delivery.About the RoleThis position requires strong administrative and communication...
-
Customer service
2 weeks ago
West Palm Beach, United States Randstad Full timeAre you passionate about Customer Service? Do you want to be part of a supportive team that values your contributions? If so, we have a place for you! We're on the lookout for energetic and customer-focused individuals to join our team as Customer Service Representatives. This role requires excellent communication skills, patience, and a customer-focused...
-
Real Estate Title Processor
3 months ago
Santa Rosa Beach, United States Engel & Völkers 30A Beaches Full timeOur company is rapidly growing, and we are seeking an experienced Title Processor to join our team. You will assist buyers and the title team in making sure the title application is prepared and submitted correctly, and work with the team to resolve any issues or discrepancies to produce a clear title. The ideal candidate will have some experience working in...
-
Loan Processor
6 months ago
West Palm Beach, United States NVR Inc. Full timePositively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process Manage multiple loan files, collect and record customer information, and ensure timely processing of...
-
Senior Customer Support Specialist
7 days ago
West Palm Beach, Florida, United States Service Experts Full timeAbout This OpportunityWe are seeking an experienced Senior Customer Service Specialist to join our team at Service Experts. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.Key ResponsibilitiesProvide top-notch customer service via phone, email,...
-
Endorsement Processor
2 months ago
West Des Moines, United States Farm Bureau Financial Services Full timeEndorsement Processor Who We Are: At Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We’re proud...
-
Service Processor
1 day ago
Pompano Beach, United States PGT Innovations Full timeSummary SUMMARY Researches and resolves customer reported issues, correct problems and eliminate future problems by performing the following duties. What You'll DoESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Works to resolve customer inquiries with a focus on customer satisfaction Identify and assesses...
-
RDS Deposit Processor
6 days ago
Virginia Beach, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for an RDS Deposit Processor in Virginia Beach, Virginia. As an RDS Deposit Processor, you will be handling a variety of tasks related to customer deposits and inquiries, ensuring smooth financial operations. Responsibilities:• Utilize online banking software for the...
-
Customer Service Representative
2 months ago
West Palm Beach, United States PrideStaff Full timePrideStaff - 542967 [Customer Service Representative] As a Customer Service Representative at PrideStaff, you'll: Answer inbound calls from customers in a professional manner; Research information using multiple resources and route call to the appropriate resource; Provide customers with product and service information and resolve customer concerns and...
-
Customer Service Representative
7 days ago
West Palm Beach, Florida, United States Hertz Full timeRole OverviewThe Customer Service and Sales Associate plays a pivotal role in delivering exceptional customer experiences, while driving revenue growth through strategic sales approaches.This dynamic individual will be responsible for consulting with customers on their Hertz rental needs, identifying opportunities to offer relevant products and services, and...
-
Data Entry Specialist
2 weeks ago
Palm Harbor, Florida, United States Global Channel Management Full timeAbout the RoleAs an Admin Processor with Global Channel Management, you will be responsible for handling multiple tasks and processing claims with accuracy. This role requires strong communication and customer service skills, as well as intermediate knowledge of MS Outlook, Excel, and Data Entry. Additional skills in medical billing clearinghouses Availity...
-
Customer Service Specialist
1 month ago
West Palm Beach, United States MAF Resources Full timeAbout Us: Join an innovative technology company at the forefront of e-commerce, where were committed to delivering seamless online experiences and top-notch customer service. Were looking for a passionate Technical Customer Service Specialist with Intercom experience to support our growing customer base and drive satisfaction on our e-commerce platform. The...